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Successware Logo

Business management software for the field service industry

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Successware - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Successware overview

What is Successware?

Successware is a business management software designed to help electrical, plumbing, HVAC, and roofing professionals manage booking, accounting, sales, marketing, and other operations. The customer relationship management (CRM) module enables home service contractors to collect customer data including address, phone number, equipment age and condition, membership status, and repair history.

It allows supervisors to dispatch technicians across jobs according to their estimated arrival time and inform them about new assignments and schedule changes via real-time notifications. Successware helps employees identify sales opportunities, calculate job pricing, create marketing campaigns, and send maintenance reminders to customers. The application allows organizations to accept payments through various processing methods including credit cards and ACH transfers.

Successware facilitates integration with various third-party applications including ADP, Intuit QuickBooks Payroll, OnPoint, Podium, Customer Lobby, Dropbox, PulseM, ReviewBuzz, and more. Other features of Successware are inventory management, reporting, data import/export, reputation management, callback tracking, invoicing, performance tracking, billing, and document storage.

Starting price

190 /
per month

Alternatives

with better value for money

Successware’s user interface

Ease of use rating:

Successware pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(35)
5(36)

What do users say about Successware?

I have been using this software for my company's service-based business, and I can confidently say that it helps lots to manage my operations.

Select to learn more


Who uses Successware?

Based on 77 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Consumer Services
Electrical/Electronic Manufacturing
Information Technology and Services
Others

Use cases

Field Service Management
Construction
Field Activity Management
Plumbing

Successware's key features

Most critical features, based on insights from Successware users:

Billing & invoicing
Job management
Scheduling
Dispatch management
Service history
Customer database

All Successware features

Features rating:

Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
Contact database
Contract/License management
CRM
Customer history
Customer management
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Document storage
Electronic payments
Electronic signature
Equipment tracking
File storage
For solar companies
GPS
Historical reporting
Inventory control
Inventory management
Inventory tracking
Invoice management
Job costing
Job scheduling
Job tracking
Lead management
Location tracking
Maintenance scheduling
Mobile access
Mobile app
Mobile signature capture
Online time clock
Payment collection in the field
Payment processing
Photo capture
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting & statistics
Rescheduling
Routing
Self service portal
Solar design
Status tracking
Task scheduling
Technician management
Third-Party integrations
Time & expense tracking
Time tracking
Timesheet management
Work order management
Workflow management

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Successware pricing

Value for money rating:

Starting from

190

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Successware price and value

Value for money rating:

To see what individual users think of Successware's price and value, check out the review snippets below.

“I am a CPA working for a Plumbing/Heating company and like that the accounting package is very robust and secure. Having come from a QuickBooks environment this is far more advanced and professional.”
KD

Ken D.

Accounting Manager

“Love the ability for the employees in the field and in the office to share and enter data.”
TG

Timothy G.

Safety Fleet/ Manager

Successware support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

In Person
Webinars
Documentation
Live Online
Videos

Successware FAQs

Q. Who are the typical users of Successware?

Successware has the following typical customers:
Mid Size Business, Small Business

These products have better value for money


Q. What languages does Successware support?

Successware supports the following languages:
English


Q. Does Successware support mobile devices?

Successware supports the following devices:
Android, iPad, iPhone


Q. Does Successware offer an API?

No, Successware does not have an API available.


Q. What level of support does Successware offer?

Successware offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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