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QuickBooks Payroll Logo

Small business payroll platform

Last updated: December 2024

QuickBooks Payroll - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is QuickBooks Payroll?

QuickBooks Payroll is a complete payroll management platform for small businesses that provides companies with complete control over their employee salary calculations and labor hours. The payroll solution incorporates an internal calculator which automatically assesses tax returns based on the amount of employee hours entered.

QuickBooks Payroll lets users enter the salaries and hours of employees, then allocates staff wages to their linked accounts. Full tax reports can also be viewed and return payments are automatically calculated and can be processed within a matter of seconds. Tax returns can be managed based on geographical location to abide by state employment laws.

All data entered into QuickBooks Payroll is completely transparent and users can view real-time reports which can be exported to Excel spreadsheets. The complete backend dashboard is optimised for mobile devices giving users the ability to control payroll operations whilst out of office. Once logged in, QuickBooks Payroll lets users add, edit and execute payment tasks, and generates notifications for important updates.

Benefits of using QuickBooks Payroll

• QuickBooks Payroll fully automates tax calculations for employee paychecks, and monitors local, state, and federal taxes for updates.

• The online employee portal allows employees to view their W-2s and pay stubs at any time.

• Self-service payroll lets users prepare and file their own tax forms, and QuickBooks Payroll also offers a full service option which provides US-based support for state and federal forms and payments.

• Payroll can be run as many times as required with no extra fees, and users can create additional checks and bonuses outside of regularly scheduled payroll.

• Native iOS and Android mobile apps allow users to create paychecks, electronically pay taxes and file forms, pay workers, receive reminders, view paycheck histories, and more from anywhere.

Starting from

75

Per month

Alternatives with better value for money

QuickBooks Payroll's key features

GetApp's analysis of 95 verified user reviews collected between August 2021 and August 2024 identified QuickBooks Payroll's most critical features and how it performs according to users.

Features

4.5

/5

893

Ease of use

4.4

/5

893

Tax Compliance

Reviewers appreciate QuickBooks Payroll's Tax Compliance capabilities. They highlight the automated tax calculation, filing, and payment for state and federal taxes, which simplifies the complex and time-consuming process. Users report that the software helps maintain compliance with tax deadlines through alerts and reminders. They find it beneficial for reducing errors and penalties, though some mention issues with state-specific filings and migration processes. Overall, they value the accuracy and convenience provided by QuickBooks Payroll in managing tax compliance. Of the 54 QuickBooks Payroll users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.


Payroll Management

Reviewers indicate that QuickBooks Payroll's Payroll Management capabilities streamline payroll processes, reducing time and errors. They appreciate the integration with QuickBooks Online for seamless accounting and payroll management. Users find it easy to set up and customize payroll schedules, handle various pay arrangements, and manage deductions and benefits. They also value the ability to track employee hours, performance, and absences. However, some mention challenges with customization and additional costs for certain capabilities. Of the 51 QuickBooks Payroll users who gave detailed accounts of their use of Payroll Management, 98% rated this feature as important or highly important.


Payroll Reporting

Users report that QuickBooks Payroll's Payroll Reporting capabilities offer robust and customizable reporting options. They find it helpful for gaining insights into payroll expenses, taxes, and employee earnings. Reviewers appreciate the ease of generating detailed reports for various needs, such as meetings, financial analysis, and compliance. They highlight the seamless integration with QuickBooks Online for comprehensive accounting reporting. Some users mention the practicality of pre-made reports and the ability to export them in different formats. Of the 45 QuickBooks Payroll users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.


Direct Deposit

Reviewers highlight the convenience and efficiency of QuickBooks Payroll's Direct Deposit capabilities. They find it easy to set up and manage, with options for same-day and next-day deposits. Users appreciate the automation of payroll payments, eliminating the need for paper checks. They report that direct deposits are processed accurately and on time, ensuring employees are paid promptly. However, some mention limitations with deposit limits and challenges in correcting banking information errors. Of the 61 QuickBooks Payroll users who gave detailed accounts of their use of Direct Deposit, 92% rated this feature as important or highly important.


W-2 Preparation

Reviewers appreciate the user-friendly approach of QuickBooks Payroll's W-2 Preparation capabilities. They find it simplifies the process, ensuring accuracy and saving time. Users report that the software automatically prepares, prints, and emails W-2 forms, reducing the need for manual effort. They value the ability to reprint prior years' forms and the integration with QuickBooks Online for seamless record-keeping. Some users mention the cost savings compared to using external accountants for W-2 preparation. Of the 51 QuickBooks Payroll users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.


All QuickBooks Payroll features

Audit Trail
Tax Calculation
Online Time Tracking
Timesheet Management
Reporting/Analytics
Real-Time Updates
Reminders
Succession Planning
Employee Management
Onboarding
Time & Expense Tracking
Compensation Management
Self Service Portal
Check Printing
Receipt Management
Vacation/Leave Tracking
Performance Management
Real-Time Data
Time Off Management
Alerts/Notifications
Approval Process Control
Workflow Management
Wage Garnishment
Benefits Management
Applicant Tracking
360 Degree Feedback
Multi-State
Employee Portal
QuickBooks Integration
Recruitment Management
Multi-Currency
Learning & Development
Historical Reporting
For Accountants
Employee Scheduling
Billable & Non-Billable Hours

QuickBooks Payroll alternatives

QuickBooks Payroll logo
4.4
(893)

Starting from

75

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SurePayroll logo
4.2
(291)
visit website

Starting from

19.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NetSuite logo
4.2
(1.6K)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Time Tracker logo
4.4
(3K)
visit website

Starting from

7.20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

QuickBooks Payroll pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.3

/5

893

Starting from

75

Per month

Flat Rate

QuickBooks Payroll support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

In Person
Documentation

QuickBooks Payroll reviews

Overall rating

4.4

/5

893

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10
Rating distribution

5

4

3

2

1

611

170

56

15

41

Pros
Using QBO for my business has been extremely helpful and easy to use. I have been very pleased with QuickBooks Payroll service since I started using the product and the cost is well worth it.
I enjoy the excellent customer service provided each time I have called in. Each representative is patient, kind and you can hear the smile on the other end of the phone.
Wonderful software especially for start-ups to set up payroll and ensure all proper taxes, commission, and more is done accurately and easily. Gives great confidence payroll is accurate.
Cons
My QB consultant warned me that Intuit payroll is screwing everything up and I should switch to ADP. But, no I did not listen and now they did the same mistake this year.
Some of the updates can be frustrating as well as the importing features (lost files, duplicate files, etc).
We went through hell last year, getting this resolved and their customer service sucks.

QuickBooks Payroll FAQs

Q. What type of pricing plans does QuickBooks Payroll offer?

QuickBooks Payroll has the following pricing plans:
Starting from: $75.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of QuickBooks Payroll?

QuickBooks Payroll has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does QuickBooks Payroll support?

QuickBooks Payroll supports the following languages:
English


Q. Does QuickBooks Payroll support mobile devices?

QuickBooks Payroll supports the following devices:
Android, iPad, iPhone


Q. Does QuickBooks Payroll offer an API?

No, QuickBooks Payroll does not have an API available.


Q. What other apps does QuickBooks Payroll integrate with?

QuickBooks Payroll integrates with the following applications:
WooCommerce, QuickBooks Online Advanced, QuickBooks Online, Shopify


Q. What level of support does QuickBooks Payroll offer?

QuickBooks Payroll offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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