TapGoods PRO Pricing, Features, Reviews & Comparison of Alternatives

TapGoods PRO

Cloud-based rental business management solution

4.94/5 (18 reviews)

TapGoods PRO overview

What is TapGoods PRO?

TapGoods PRO is a cloud-based business management solution designed to help small to large rental enterprises manage customers, inventory, quotes, payments, truck routing, staff, reservations and more via scheduling, barcodes and payment processing. The platform allows users to create custom websites with a personalized storefront to facilitate email communication, event tracking, digital signatures and customer messages.

Primary features of TapGoods PRO include quotes and proposals, multi-location management, customer communication, payments and accounting, legal agreements, marketplace and staffing. The solution enables businesses to manage team coordination via role-based permissions, automated emails, PDF invoices and member profiles. TapGoods Pro helps users schedule routes with vehicle tracking, a GPS map view, and navigation directions and estimated arrival time to support assignment process.

TapGoods PRO lets users manage payments via integrated credit card processing, multiple payment reminders, payment history, automated clearing house (ACH) and refunds processing. It offers accounting features such as invoicing, sales tax, QuickBooks integration and convenience fees. Plus, the centralized platform connects with TapGoods marketplace which enables users to list inventory and connect with new customers.
www.tapgoods.com

Pricing

Starting from
$19/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
TapGoods PRO screenshot: Dashboard enables users to manage events, contacts, services and moreTapGoods PROTapGoods PRO screenshot: Routing map provides a detailed navigation view with route sharing and stops management

TapGoods PRO reviews

Excellent
17

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  5.0
Courtney Klingaman

We love Tapgoods!

Used daily for 1-2 years
Reviewed 2018-12-17
Review Source: Capterra

Tapgoods has allowed our company to perform all jobs through one system. It is great for all aspects of the rental business! It has kept us extra organized through its inventory and maintenance aspects! It has also made it very easy for us to "check-in" and "check-out" our items, preventing miscommunications between employees.

Pros
I love that Tapgoods has every feature you can imagine to help run a company! The "routing" feature is genius and has helped my team plan out our install & strike schedule in an efficient and faster way! Tapgoods has made it so easy to communicate with clients, quickly put invoices together, and keep things extra organized on the warehouse side of the business!

Cons
The site shuts down a few times a month (probably because of maintenance and updates) during work hours, preventing us from getting any work done.

Response from TapGoods


Thanks for the input, Courtney! As I'm sure you've seen, since you provided this input in 2018, a lot has changed. We now run on redundant 2-coast operations on Amazon Web Services (AWS), which allows us to provide zero-downtime deployments. And, we've continued to build features that help Perch operate smoothly and grow!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Paul Willis

New user, but so far, impressed!

Used daily for less than 6 months
Reviewed 2020-03-12
Review Source: Capterra

So far so good. Implementation has been a great process and the TAPGood's team responsive to our needs.

Pros
The system is extremely intuitive. We are currently in the implementation phase of the software and training everyone on how to use it. So far, everyone raves about how easy the system is to use. Everyone knows that training on these things takes time and isn't the easiest thing to do. This system is so well designed that it has made this process, so far, seamless.

Cons
We use a multilocation feature since we have multiple warehouses. Since we have numerous warehouses, we tend to move equipment between warehouses. This system was supposed to manage this process by covering every step of the process, but it did not. However, we made them aware of its shortcomings, and they have already made upgrades to the software to accommodate. So what started as a con turned into another reason we made the right decision.

Response from TapGoods


Your team at Tailgate Guys is AWESOME! We've now added more multilocation functionality to support you and other large rental businesses. Appreciate the support and input, Paul!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Spencer Farman

TAPGOODS rocks

Used daily for 6-12 months
Reviewed 2020-06-18
Review Source: Capterra

Pros
I love using TAPGOODS! It’s hard to remember life without it in all honesty. Everything’s super easy to use and I get customers on the phone booked, with a deposit paid in less than 3 minutes. Can’t beat that

Cons
If I could add any feature it would be automatic review capturing for google and Facebook. Other softwares can do this and filter out the bad ones. I pay for another review generating software so it would be nice to have that in this one

Response from TapGoods


3 minutes to $$$ - love that!! Thanks for being part of the TapGoods family, Spencer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Maria Thelander

Rental Software The Best I Found

Used daily for less than 6 months
Reviewed 2020-07-01
Review Source: Capterra

Excellent Customer Service, very open to help, reply back when you ask about a problem is super fast. System is very friendly. They help you to set up everything with no extra cost which I found the best.

Pros
easy to use, Customer service is A+, stress free all the way from start to finish, For all the support and help you received at all time it is very inexpensive.

Cons
Nothing, At this point I like everything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sonia Dominguez

The best rental app in the marketplace!

Used daily for 1-2 years
Reviewed 2019-04-10
Review Source: Capterra

Thanks to TapGoods, our business transactions and customer interactions became smoother and effective. It helps us keep organized and communicated at all stages of the rental process preventing rental problems or delivery issues. Also, the app's look and functionality make our company appear more professional and approachable. Our customers love using the app and are more responsive than ever.

Pros
TapGoods interface is user-friendly and intuitive, making it easy for our customers to sign documents and approve quotes in no time. Now we are closing more sales and have fewer issues during the rental process. Also, we like the fact that Tapgoods offers all in one business solution for rental companies; It's always listening to us and is open to suggestings to keep improving the app. Its support team provides immediate responses and solutions. It's awesome!

Cons
Since TapGoods keeps improving its app constantly, sometimes a few app errors will pop up, but nothing out of the ordinary. Its support team will resolve any issues quickly.

Response from TapGoods


Easier for customers and more $$$ for you... this is EXACTLY why TapGoods is here. And, I know you've seen huge progress on improving the system over the past year. Thanks for being part of the TapGoods family, Sonia!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

TapGoods PRO pricing

Starting from
$19/month
Pricing options
Subscription
Free trial
View Pricing Plans

TapGoods PRO Lite & Storefront Basics - $19 per month (includes 2 users, 25 inventory items, and limited storefront features)
TapGoods PRO Lite & Storefront Plus - $99 per month (includes 2 users, 25 inventory items, and all storefront features)
TapGoods PRO & Storefront Basics - $99 per month (includes unlimited users and inventory items, and limited storefront features)
TapGoods PRO & Storefront Plus - $399 per month (includes unlimited users and inventory items, and all storefront features)

TapGoods PRO features

Activity Tracking
Automatic Notifications
Customer Database
Customizable Reporting
Electronic Payments
Inventory Management
Inventory Tracking
Quote Management
Reminders
Reporting & Statistics

API (178 other apps)
Accounting Integration (102 other apps)
Activity Dashboard (174 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (109 other apps)
Data Import/Export (118 other apps)
Document Management (104 other apps)
Invoice Management (137 other apps)
Search Functionality (111 other apps)
Third Party Integration (139 other apps)

Categories

Videos and tutorials

Additional information for TapGoods PRO

Key features of TapGoods PRO

  • Equipment Rental
  • Maintenance Management
  • Net Promoter System (NPS)
  • Online Booking
  • Rate Management
  • Scheduling
  • Short / Long Term Rental
View All Features