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Tradify

Powerful job management platform & app for small businesses

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(36)

Tradify Reviews

Overall rating

4.7

/5

148

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10

Reviews by rating

Pros and cons

A price book has now been loaded to allow for ease of quotations and invoicing, great that it links into MYOB.
From when we first started using the product, excellent training, great customer service throughout, does exactly what we need in this product.
The integrated invoicing system is really good as well. On the whole Island Electrics Ltd are very happy with Tradify.
The only thing that I would change if you are midway through a quote and you have to restart it and loose photos due to a mobile device updating etc.
I've looked at so many similar kinds of apps it's ridiculous. I've passed on so many for so many different reasons.
I can't think of any features that are really missing. Personally I don't make much use of the scheduling system.
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148 reviews

Recommended

KR
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Kim R.

Import and Export, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradify has revolutionised our business

Reviewed 7 years ago

We came across Tradify after searching for a job management system for 4 or 5 years. Before Tradify we had a collection of different elaborate spreadsheets that had evolved over the years but they required so much time and effort for all of my staff to use and be trained in. We even went down the road of purchasing a custom made job management system, and after 18 months had paid all our money and were never delivered the system, so to have something like Tradify is amazing.

Pros

It is an amazing platform that lets you really fit the system to your own company's needs, it is also great that all our information is accessed through one system and it is very easy to train people to use the system as it design and functionality is very intuitive. Tradify is also very proactive in improving the software and allowing it to grow and further meet the needs that are arising as we all get deeper into using it and applying it to our businesses.

Cons

The Silverlight platform that it runs upon seem to be quite restrictive, but even this is about to be upgraded.

Vendor response

Hey Kim! We're so happy your team @ Denmark Windows is loving the Tradify platform! Just a little heads up, we're about to launch a completely new and improved Tradify with all the same features you love + many more & the best part... no Silverlight! Whoop!

BD
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Brendan D.

Facilities Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tradify is the backbone of our business!

Reviewed 7 years ago

West Coast Refrigeration is a trade business that previous used Simpro and were converted once we found Tradify due to its ease of use, affordability, mobile functionality and outstanding customer support!

Pros

We cant fault this software as its built perfectly for our trade business and ensures that our field technicians can report their time and materials directly to the job and our office team are so much faster on invoicing customers! Its in real time and as we dont need a direct GPS tracker, we can still use this software to locate staff fast and effectively! I love that you can convert purchase orders straight to bills and allocate materials to the job so our office can cross check and this also makes a easier process for stock ordering and stock-take yearly! Also love that you can save attachments straight from emails on our iphones to jobs and customer profiles. We are also using iAuditor which talks directly with Tradify for our WHS Safety Requirements- this is a huge bonus!!

Cons

Would like to be able to customise our invoices a bit more but the new release is much better than previous.

Vendor response

Thanks Brendan! Customisable invoices are on their way with the new Tradify 2.0 release.

AG
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Andy G.

Automotive, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Its cheap for a reason!

Reviewed 3 years ago

poor.

Pros

The system is fairly easy to use but its totally backwards, for example on site our engineers need to fill out a onsite report with parts required and faults identified with a detailed description of fault and pictures. Tradify only allows this if you fill out a section called notes and then it transfers over to report which is useless. we cant fill out a note and send to a fleet customer. Our contractors want a detailed report from site with pictures which this system doesn't allow. reports info cant be copied and pasted or transferred to invoice. Staff onsite fill out reports that then dont arrive or save. Support is uselss because they dont understand the requirements that are needed.

Cons

reports not been able to be transfered or attached to invoices. Notes section is uselss

CG
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Craig G.

Construction, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simplicity at its finest

Reviewed 3 years ago
Pros

For me the ability to capture enquiries, add the customer details into the data base and then quote is essential. I can see every interaction the client has from open their quotes to accepting them and then paying g the invoice. My clients love the ability to accept the quotes online and get reminders if they have chosen an option. Once the quotes are accepted you can create a job, schedule it in and assign it to a worker in quick succession. The job management function allows to you track time onsite and even pause the time to allow for trips to the wholesaler if required so you can then accurately bill for time on site and not guess and this benefits your client as you are not over charging them.

Cons

The one thing I wish they did have was a export calendar function as I’d like to share my calendar with by wife but she doesn’t require access to the system as she isn’t a company secretary or admin assistant. It’s more so she knows whats in my schedule so she can plan her day. At the moment I have load it in to both Tradify and the iPhone calendar.

DB
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Darren B.

Construction, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great business tool

Reviewed 3 years ago

Really pleased with it. The team are always very helpful. Always seem to be developing and adding to the product.

Pros

It is critical to our day to day business. Mobile access is great.

Cons

It makes my computer run really slow. Occasionally we struggle to log in. The scheduling section could be easier to use. Enquiries function could be better.

DC
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Debbie C.

Security and Investigations, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product, wonderful company!

Reviewed 2 years ago

From when we first started using the product, excellent training, great customer service throughout, does exactly what we need in this product. It really has saved us a lot of money as we now never miss invoicing any jobs. Great company.

Pros

Extremely intuitive to use, aesthetically pleasing layout, seamless integration with our accounting software.

Cons

Initially the only thing that we didn't like was that it didn't have a feature to email jobs to subcontractors but since then Tradify has fixed this and now does have this feature. That's one of the things we like about this company...they listen to their customers and react by updating and improving their software to better suit their customers.

SZ
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Steve Z.

Accounting, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexibility of Tradify

Reviewed 7 years ago

I am using Tradify in three separate businesses and find using it a great experience. My time is limited and I have no patience for apps that do not deliver, Tradify is not on this list. The seamless integration with Xero is faultless, often a sticking point with integrated apps. I have spoken to the staff on several occasions when I have been working on out of the ordinary problems, and they have always been easy to deal with and professional. The new format has improved the experience yet again which is a testament to the innovative attitude of the company.

Pros

Ease of use always is a big factor in choosing tools of trade. Designing systems that are both instinctive and functional is never an easy task, Tradify has done this well. Flexibility to correct entries is also important.

Cons

Having to be online to use the software. Would be great to have the ability to work offline and then sync.

NM
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Narelle M.

Construction, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beyond Expectations

Reviewed 3 years ago

What was important was for this business to embrace a software platform to operate from. Tradify made the transition period very short in implementing and being adopted by management into our daily operations. Tradify is now at the core of how we do what we do. The customer service is next level and world class. Always a prompt response and solutions oriented with a smile and satisfaction beyond expectations. Tradify rocks, simple, easy, professional that integrates with various software to make it even easier.

Pros

Easy to set up without assistance, help docs cover anything you cannot work out . Our team is a crew of painters that all said to me how they dont know anything about the digital space and resistant to creating a new timesheet habit and learning what to do. They were all very chuffed when they worked out how easy it is to use.

Cons

I think more reporting features that the user can choose to suit their business model. also the ability to set up another arm to the business separately so like a parent company that umberella's child businesses that have separate teams or territories would be good for growing businesses. Also a group chat room space for team meetings would be supurb! We no longer have an office or central meeting space as the world goes online, a space for comms like a notice board or chat would help a lot.

RT
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Ryan T.

Electrical/Electronic Manufacturing, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful software for my electrical business

Reviewed 3 years ago

Basically it's a time saver and who doesn't want more time for things other than paperwork! For some reason I enjoy adding items to my price list but then I know that item is just a click away from a quote or invoice!

Pros

Quoting and invoicing are my favorite features. Once you have frequently used material prices loaded then it's really quick getting a quote or invoice off to a customer. The customer then receives something very professional looking and can even accept your quote right then and there and you'll be notified. You can even see if your quote or invoice has been opened and viewed!

Cons

I can't think of any features that are really missing. Personally I don't make much use of the scheduling system. It isn't a fault of Tradify as it's right there for me to use, I just feel more connected using a physical diary.

DS
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Daniel S.

Electrical/Electronic Manufacturing, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradify helped us grow our business

Reviewed 3 years ago

Overall our experience with Tradify has been great, it has changed our business dramatically from managing jobs with costs to see if we actually make a profit, to keeping track of our employees timesheets. Being able to quote on the spot, get the job accepted then create an invoice with no fuss has been a huge advantage.

Pros

The layouts and menus are easy to navigate throughout the software. Very easy to add notes and job costs aswell as times.

Cons

One thing that has been bugging us is the time it takes to add photos on the spot. It seems to be alot quicker to take photos with the normal iphone camera into the iphone library then to upload them into tradify notes.

DA
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David A.

Construction, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A value for money system that will cut your hours in the office and streamlines your business

Reviewed 7 years ago

When i first started I thought is was a bit of a gimmick, however it is far from it, I have been using tradify for about 2 years now and i can tell you that it has cut my office time down by 70%. I now quote at the customs house in front of them and give them a quote there and then, i then can book them in to do the work at the same time. my teem gets there purchases order descriptions work and where...

Pros

Cuts all the office crap you have to deal with at the end of the day

Cons

i is a bit hard to find features on the system and can be a little bit annoying to work around the sight

NB
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Nathan B.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy Plumber

Reviewed 7 years ago

We run 12 staff and up to 60 sites a day. Its great to use simple to follow. The staff had it nailed in 2-3 days.

Pros

Web based booking system that talks to my accountancy package simply and efficiently suitable for all phones with browsers. Its been very stable as opposed to other more complex and difficult systems we have used in the past. Has all the reports and features needed to work out productivity and cost tracking per job/ profitability. The added bonus is the cost!!! I saved approximately $650 per month switching to this product.

Cons

not a lot really.

AA
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Aaron A.

Electrical/Electronic Manufacturing, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Would Recommend to anyone looking to take their business to the next level

Reviewed 2 years ago

We have had a great amount of success with Tradify not only with scheduling but and increase in efficiency across the board.

Pros

Being able to see all our staffs movements and schedule at a glance offers a great amount of flexibility to rearrange jobs at short notice. Quoting jobs quickly with the use of Kits has dramatically decreased our turn around time for our tenders.

Cons

I would love the ability to review a quote total breakdown with labor and materials made an option. Especially when using kits I havnt found an option to view a report of labor and materials prior to sending it out.

DH
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Dan H.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
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Fantastic! I couldn't work without it.

Reviewed 6 years ago
Pros

I like the user interface and the ability to totally manage a job. Being a sole trader I can quote, time track, and invoice quickly and easily. I can see it's potential for multi staff job assignments.

Cons

No offline functionality. I would love to be able to use this without data coverage in the field and then have it sync with the server. This also affects the speed of usage if I am in a weak mobile signal area.

JS
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Jesse S.

Construction, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Highly recommend!

Reviewed 2 years ago
Pros

I found this software very easy to use with managing multiple jobs and creating quotes.

Cons

I have yet to find any cons with this software!

MO
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Michael O.

Electrical/Electronic Manufacturing, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Could not survive without this software!!

Reviewed 3 years ago

Awesome! Customer service is great and the program has literally saved me thousands by creating systemisation of my business and processes and get me away from any paper-based format

Pros

Scheduling jobs, quoting & invoicing & integration to MYOB are amazing!

Cons

Importing supplier statements against invoices & jobs could be improved

GC
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Gregory C.

Retail, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organize your time better, and your staff!

Reviewed 7 years ago

Wow what a change, being able to book jobs, and track there progress, its just great. Also being able to see how many hours a staff member has charged out invaluable.

Pros

The ease of us being able to log on from any device and check clients phone no's while out on the road and track the progress of the job, and to be able to check staff locations just fantastic.

Cons

Nothing really its all good, if I had to say what do I like least its probably the fact it costs me money, would I cancel it to save me the money no way! We all love it!

SN
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Stuart N.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Get your nights back.

Reviewed 7 years ago

Great basic software package, has saved me from hours of data entry each week and has enabled me to book & change appointments efficiently. Couldn't work without it now.

Pros

Simple and easy to use and understand yet still powerful enough to do everything I need and more.

Cons

I need somewhere to "park" jobs that are awaiting parts that separates them from other types of statuses. In progress is the only type once you've started the job. I may be missing something here but I'm seeking guidance on it.

RF
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Robert F.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tradify with Commercial HVAC

Reviewed 3 years ago

Very easy.

Pros

The ease the use. The compatibility with other platforms. It’s ease to interstate with other users

Cons

I am satisfied with the product. It suits my business w I can expand.

SD
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Scott D.

Construction, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use software. Very happy with the customer support.

Reviewed 6 years ago

I can run my entire company through Tradify. From customer creation, to job programming to scheduling all the way to invoicing. It does it all.

Pros

Its easy to use. Everything I need is all there. I can create jobs, customers, quotes and invoices all on the one system.

Cons

No cons were added to this review

JU
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James U.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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the right tools for the job !

Reviewed 7 years ago

We have ben using Tradify for a while now, we find it a very useful tool to manage all our staff, assets and multiple job sites each and every day. The system allows us to track exact costs of each job at any time, and makes sure all materials and time is charged to the right job.

Pros

Easy to use, very user friendly by giving each team an Ipad they can self manage their own jobs and purchases, whilst allowing management to see what's happening.

Cons

There are a few features we would love to see, but in saying that we have over time talked to the team at tradify and a few of our wish list items have started to appear.

TD
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Toby D.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
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I've been using Tradify for 18 months now and have found it to be very good for my business.

Reviewed 6 years ago
Pros

Tradify integrates well with Xero and does exactly what I need out of the software. I have staff members out on the road and find that I have a lot less paper work to deal with at the end of the day.

Cons

It does have a couple of bugs but nothing too serious and they are always doing work to improve and take suggestions seriously.

JP
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John P.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Plexus Communications experience with Tradify.

Reviewed 7 years ago

We have found that it is saving us time and money as the field technicians now have an overall view of the jobs in the System and also their workload so they can manage their time better.

Pros

The remote access that allows the admin ,sales and technical staff to login, access jobs, and clear jobs. Also everyone can see the clients

Cons

We would like to see more customized Job Sheet Templates so that we can include our logo and company details. Also to be able to add invoice details on it so that our field staff can pick up payments.

LE
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Leigh E.

Construction, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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So much easier than our previous system(s). One stop 'shop' from quotes to scheduling to invoicing.

Reviewed 6 years ago

Tradify is a great timesaver, saving on average 1-2 hours per job compared to our 'old way' on the admin tasks such as quoting, scheduling, job sheets and invoicing.

Pros

Taking into consideration our entire staff - office personnel to tradies to Director, we needed a program that not only could do it all, but be easy for everyone to use. The GPS/map function is great, and the tradies adopted the timesheet function like it was second nature, it's that easy! Saves me so much time - I no longer have to cross reference quotes, schedules, timesheets and job sheets, all of which used to be in different programs/files just to issue an invoice.

Cons

It is priced per user - while this is great for say, a sole trader/subcontractor with only one or two employees, it can get expensive for a small business with 10+ employees/subcontractors.

TC
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Tracy C.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our first 3 months with Tradify

Reviewed 2 years ago

We have been very pleased with our experience with Tradify so far. We find the system easy to get around and are enjoying using the features we had not been able to use with our previous system.

Pros

- Tradify is very easy to use. - We can attach PDF forms and photos to our jobs making getting information to our Technicians much easier. - With the reoccurring jobs you can also set up the reoccurring invoices that correspond with them.

Cons

1. Can't attached building plans to reoccurring jobs so they stay on file. 2. You cannot control the invoice reminders when they go out. Clients get a bit upset when you send them too many.