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xCatalyst

Association management solution for businesses of all sizes

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xCatalyst Pricing, Features, Reviews and Alternatives

xCatalyst product overview

Price starts from

$

250

/momonth
Per Feature

What is xCatalyst?

xCatalyst is a cloud-based association management solution designed to help small to large organizations manage memberships, events, educational institutions, donations, and websites. The membership management module allows administrators to utilize online forms, history tracking functionality, and a built-in directory to streamline processes related to member profiles, enrollments, renewals, payments, contacts, and more.

Key benefits of using xCatalyst

* ESX, Inc. is a full-service software solutions company providing turnkey implementation and ongoing support for your organization’s website, continuing education, and member database needs.
* The xCatalyst platform consists of a comprehensive set of reusable, proven software modules and tools that have a dramatic impact on our ability to rapidly design and develop your custom software solution at a significantly reduced cost.
* xCatalyst's Learning Management and Zoom™, GoToTraining™ and other API Integrations allow delivery of virtual events, courses and meetings.
* Member targeted content delivery based on member interest.
* Unmatched World Class Client Support. We love our clients, and it shows!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Webinars
In Person
Documentation
Live Online

xCatalyst pricing information

Value for money

4.5

/5

14

Price starts from

$

250

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

xCatalyst features

Functionality

4.0

/5

14
Total Features63 4 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
Invoice Management
Electronic Payments
Calendar Management
Contact Management
Sponsorship Management
Course Tracking

Functionality contenders

xCatalyst users reviews

Overall rating

4.6

/5

14

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.62/10
Rating distribution

5

4

3

2

1

9

4

1

0

0

Pros
All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.

RR

Renee R.

System performs wonderfully. Customization of ANYTHING is possible.

LB

Lance B.

This software was budget friendly for our non-profit association. We were informed that all of our needs and wants for the system were doable.

BS

Brianna S.

Cons
But if you forgot something then its an assumption on both sides and that can lead to errors. But thats understandable.

LB

Lance B.

LCA is not a company; it is a professional organization. That has made this review form difficult to complete becasue many of the questions do not relate to us.

DA

Diane A.

There was no user manual, update releases, or knowledge database for admins of the system to reference.

BS

Brianna S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Customizable Features

Reviewed 7 months ago

It has been GREAT! All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.

Pros

The ability for both participants and their verified administrative assistants and/or company training managers have access to review employee training records and register multiple employees at the same time for courses.

Cons

Understanding Izenda in order to write queries/reports. Having this feature available is key, but using it is not intuitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product, Great Company

Reviewed 5 years ago

We love having membership, events, donations, website, e-blasts, networking groups, and administration available through one platform. The system is fully customizable, and if it doesn't do what you want now, they can usually find a way to make it happen. ESX provides excellent support and is always ready to listen and provide suggestions as new needs or projects arise. They also do a great job...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Service Quickly Outgrown

Reviewed 10 months ago

After just three years, our 6-person staff outgrew the product and was frustrated with the limitations of the system, the never ending cost to upgrade the system, and the lack of good customer service we could trust. This felt like a one-way arrangement and not the partnership our organization was looking for. The only way for us to learn about system updates or how to use different areas of the site was to personally speak with one of their team members. There was no user manual, update releases, or knowledge database for admins of the system to reference.

Pros

This software was budget friendly for our non-profit association. We were informed that all of our needs and wants for the system were doable. The Committee module allowed for multiple committees and roles within them. It was easy to see what members had paid their dues in a certain date range.

Cons

Unfortunately, the things we were promised turned out to be customized code that needed to be built (and paid for), that ultimately didn't work . The user-interface is dense; it was common for it to take 5+ clicks to get to pretty easy information. This made finding information from the admin side frustrating and a lengthy process. Nothing ever felt "easy" to update, find, or add to the system. The...

Vendor response

Hello Brianna. We are sorry to hear that IAIABC's experience with xCatalyst were less than satisfactory. At ESX, Inc. we pride ourselves in providing superior customer service, software solutions that exceeds our client's expectations, and transparency throughout the partnerships developed. As a previous client of ESX for 5+ years we sincerely appreciate and will thoroughly review your feedback to help determine areas in which we can improve. Please know, given the opportunity we would have strived to work together with your team to solve any issues. We wish IAIABC the best and hope that if we can be of service in the future there is no hesitation to contact us. Sebastian Stavar, COO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Website Review

Reviewed 7 months ago

LCA is not a company; it is a professional organization. That has made this review form difficult to complete becasue many of the questions do not relate to us. The part of ESX tht is most important to me is the support given by the team. There has not been a time that I have asked for help that ESX was not there to help.

Pros

The LCA website is interactive; our members are able to join or renew their membership and register for events.

Cons

Integration of this product was not difficult. The parts of the old website crossed over with ease. However, sometimes, when we ask for a new process, it is not always easy to create the program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Flexible, intuitive, and adaptable to any work flow.

Reviewed 6 years ago

xCatalyst is set up to empower users to quickly navigate the tool throughout their daily processes. While doing something "in the real world," like planning a new event for our membership, providing customer service via email or phone calls, or updating someone's communication preferences, the user can seamlessly move from one screen to another using intuitive quick links and connections between modules....

Pros

No pros were added to this review

Cons

No cons were added to this review

xCatalyst FAQs and common questions

xCatalyst has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription


xCatalyst has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


xCatalyst supports the following languages:
English


No, xCatalyst does not have an API available.


xCatalyst integrates with the following applications:
Authorize.net, Higher Logic, PayPal, BigMarker, QuickBooks Online Advanced, Zoom, Izenda, GoToWebinar, LinkedIn, Pathable, GoToTraining, Mailchimp, Roll Call


xCatalyst offers the following support options:
Email/Help Desk, Chat, Phone Support

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