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xCatalyst Pricing, Features, Reviews and Alternatives
xCatalyst FAQs
xCatalyst product overview
What is xCatalyst?
xCatalyst is a cloud-based association management solution designed to help small to large organizations manage memberships, events, educational institutions, donations, and websites. The membership management module allows administrators to utilize online forms, history tracking functionality, and a built-in directory to streamline processes related to member profiles, enrollments, renewals, payments, contacts, and more.
Key benefits of using xCatalyst
* The xCatalyst platform consists of a comprehensive set of reusable, proven software modules and tools that have a dramatic impact on our ability to rapidly design and develop your custom software solution at a significantly reduced cost.
* xCatalyst's Learning Management and Zoom, GoToTraining and other API Integrations allow delivery of virtual events, courses and meetings.
* Member targeted content delivery based on member interest.
* Unmatched World Class Client Support. We love our clients, and it shows!
Typical customers
Platforms supported
Support options
Training options
Not sure about xCatalyst? Compare it with a popular alternative
xCatalyst
Starting from
250
Per month
Flat Rate
Starting from
2.87
/user
Per month
xCatalyst pricing information
Value for money
4.5
/5
14
Starting from
250
Per month
Flat Rate
Pricing options
Value for money contenders
xCatalyst features
Functionality
4.0
/5
14
Total features
63
4 categories
Most valued features by users
Functionality contenders
xCatalyst users reviews
Overall Rating
4.6
/5
14
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.62/10
9
4
1
0
0
Overall rating contenders
Renee R.
Education Management, 1-10 employees
Used daily for 2+ years
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It has been GREAT! All their staff are responsive and genuinely care about getting the system running to meet your needs and expectations. Transfer from the old system and implementation was smooth.
The ability for both participants and their verified administrative assistants and/or company training managers have access to review employee training records and register multiple employees at the same time for courses.
Understanding Izenda in order to write queries/reports. Having this feature available is key, but using it is not intuitive.
Stacie H.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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We love having membership, events, donations, website, e-blasts, networking groups, and administration available through one platform. The system is fully customizable, and if it doesn't do what you want now, they can usually find a way to make it happen. ESX provides excellent support and is always ready to listen and provide suggestions as new needs or projects arise. They also do a great job...
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Brianna S.
Civic & Social Organization, 1-10 employees
Used daily for 2+ years
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After just three years, our 6-person staff outgrew the product and was frustrated with the limitations of the system, the never ending cost to upgrade the system, and the lack of good customer service we could trust. This felt like a one-way arrangement and not the partnership our organization was looking for. The only way for us to learn about system updates or how to use different areas of the site was to personally speak with one of their team members. There was no user manual, update releases, or knowledge database for admins of the system to reference.
This software was budget friendly for our non-profit association. We were informed that all of our needs and wants for the system were doable. The Committee module allowed for multiple committees and roles within them. It was easy to see what members had paid their dues in a certain date range.
Unfortunately, the things we were promised turned out to be customized code that needed to be built (and paid for), that ultimately didn't work . The user-interface is dense; it was common for it to take 5+ clicks to get to pretty easy information. This made finding information from the admin side frustrating and a lengthy process. Nothing ever felt "easy" to update, find, or add to the system. The...
Hello Brianna. We are sorry to hear that IAIABC's experience with xCatalyst were less than satisfactory. At ESX, Inc. we pride ourselves in providing superior customer service, software solutions that exceeds our client's expectations, and transparency throughout the partnerships developed. As a previous client of ESX for 5+ years we sincerely appreciate and will thoroughly review your feedback to help determine areas in which we can improve. Please know, given the opportunity we would have strived to work together with your team to solve any issues. We wish IAIABC the best and hope that if we can be of service in the future there is no hesitation to contact us. Sebastian Stavar, COO
Diane A.
Mental Health Care, 1-10 employees
Used daily for 2+ years
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LCA is not a company; it is a professional organization. That has made this review form difficult to complete becasue many of the questions do not relate to us. The part of ESX tht is most important to me is the support given by the team. There has not been a time that I have asked for help that ESX was not there to help.
The LCA website is interactive; our members are able to join or renew their membership and register for events.
Integration of this product was not difficult. The parts of the old website crossed over with ease. However, sometimes, when we ask for a new process, it is not always easy to create the program.
Kristin R.
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xCatalyst is set up to empower users to quickly navigate the tool throughout their daily processes. While doing something "in the real world," like planning a new event for our membership, providing customer service via email or phone calls, or updating someone's communication preferences, the user can seamlessly move from one screen to another using intuitive quick links and connections between modules....
No pros were added to this review
No cons were added to this review
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