xCatalyst Pricing, Features, Reviews & Comparison of Alternatives

xCatalyst

Association management solution for businesses of all sizes

4.89/5 (9 reviews)

xCatalyst overview

What is xCatalyst?

xCatalyst is a cloud-based association management solution designed to help small to large organizations manage memberships, events, educational institutions, donations, and websites. The membership management module allows administrators to utilize online forms, history tracking functionality, and a built-in directory to streamline processes related to member profiles, enrollments, renewals, payments, contacts, and more.

xCatalyst includes tools to manage volunteers, donors, fundraising, non-profits, grants, and event planning. The platform comes with an event management system, which allows managers to create, manage, and promote events via online invitations, event evaluations, and reports. Plus, users can also generate event rosters and export data to attendance sheets and other file formats.

xCatalyst’s web content management functionality enables enterprises to manage website content with modules for version control, archiving, custom surveys and forms, and content approval workflows. The xCatalyst Online Store offers digital as well as physical products and enables businesses to manage product inventory and accept online payments. The platform integrates with various third-party applications such as QuickBooks, ReadyTalk, MailChimp, PayPal, VoteVoice, and Moodle.

Pricing

Starting from
$250/month
Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
xCatalyst screenshot: xCatalyst menu processingxCatalyst screenshot: xCatalyst membership invoicexCatalyst screenshot: xCatalyst permit reportxCatalyst screenshot: xCatalyst reports search

xCatalyst reviews

Excellent
8

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  4.4
  5.0
Stacie Hughes

Great Product, Great Company

Used daily for 2+ years
Reviewed 2016-07-14
Review Source: Capterra

We love having membership, events, donations, website, e-blasts, networking groups, and administration available through one platform. The system is fully customizable, and if it doesn't do what you want now, they can usually find a way to make it happen. ESX provides excellent support and is always ready to listen and provide suggestions as new needs or projects arise. They also do a great job keeping us informed on the latest web and technology trends. We have used the system since 2011. We had a very smooth rollout and data conversion process. We have been able to add new web-related member services each year, including a career center, and internal functions, such as payment features that are on the cutting edge of PCI compliance standards. I would highly recommend xCatalyst as a product and ESX as a company. Working with them has been a great experience, and we truly consider them partners in what we do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kristin Rodriguez

Flexible, intuitive, and adaptable to any work flow.

Reviewed 2016-02-08
Review Source: Capterra

xCatalyst is set up to empower users to quickly navigate the tool throughout their daily processes. While doing something "in the real world," like planning a new event for our membership, providing customer service via email or phone calls, or updating someone's communication preferences, the user can seamlessly move from one screen to another using intuitive quick links and connections between modules. And because there is more than one way to navigate the system, users are able to work comfortably in their own independent processes and flows. The customer service provided by the ESX team, and their deep knowledge of the tool is beyond compare. Depending on urgency, timeliness and budget constraints, the ESX team is able to recommend multiple options for incorporating new requirements. The off-the-shelf tool is incredibly robust, and the flexibility and availability of custom developments empowers us to fashion the modules and fields to meet our specific business needs. This tool has empowered us to realize significant efficiencies and has all-but eliminated redundancies in our workflow. Previously we had to move data from one disparate system to another, but because xCatalyst combines the membership management side with the content management side, we are able to control access to content, events, and tailor the members' experience with ease. In addition, the reporting capabilities are incredible. Now we have insight into our users' activity levels; which content is most popular on the member website; the status of account updates and sales trends. Without xCatalyst and the ESX team, we would take twice as long to complete basic tasks in our everyday workflows, and we would have half as much visibility into our members' engagement with our association.

Rating breakdown

Ease of use
Customer support

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Dori Rota

Very Reliable, Professional, and Prompt Service

Used weekly for 1-2 years
Reviewed 2016-07-12
Review Source: Capterra

Working with everyone at ESX has been a great experience. They are extremely prompt with answering questions and resolving issues. I wish I had chosen ESX when I initially started with an LMS program. I wasted valuable time and thousands of dollars with Evolve Learning, who proved they don't really care if the program works or not. Coming to ESX was a breath of fresh air - real professionals! They listen very closely to what you need and come up with different ways to address those needs within the software's framework. They also are very conscious of deadlines and really keep the project moving to launch. The ongoing support with Patty, Sebastian, and Jorge is always reliable, friendly, and skillful.

Pros
The end user's experience with the software is simple and clean. Able to set up a rather complex process that is unique to my company. The staff is helpful *whenever* needed - even when I ask the same question a couple times!

Cons
Learning all the fields during the setup was a bit much at times. Would like to see more detailed documentation. However, the staff is happy to help and will do so promptly. And once it is setup, it functions quite well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary Dean

A great team supporting unique solutions!

Reviewed 2016-04-25
Review Source: Capterra

Navigating the task of creating a new site requiring many different features is daunting, but Patty, Sebastian, Jorge, and everyone at ESX has worked tirelessly to support us through this process, meeting aggressive timelines, ensuring our understanding of the system, and keeping us happy. The software took some time for us to learn to navigate, and we still are learning every day, as there are so many options available to make the site better. In any project of this variety there are bumps in the road, but I consistently feel confident that this team will navigate us through the terrain smoothly.

Rating breakdown

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Lance Baily

One of the best companies I have ever worked with.

Reviewed 2016-06-08
Review Source: Capterra

Highest recommendation so far for a website AMS. Great team, very reliable, very smart, very helpful. Great to work with. System performs wonderfully. Customization of ANYTHING is possible. Really awesome for our non-profit organization. Unlike our experience with Timberlake which was HORRIBLE, the folks from ESX Inc have been INCREDIBLE to work with. The system performs very well and while there is a bit of a learning curve has performed very well for us. The level of attention to detail by Sebastian Staver of Timberlake, who has helped us throughout our entire installation and integration, has been amazing. The guy is so smart and helps makes recommendations to us, great to talk to, really knowledgable. No issue too small for him to get back to me ALMOST immediately. My only note is that ESX Inc is a little heavy on the sales process. Like what originally moved us elsewhere was the higher cost / heavier sales process of the system. I wish I had gone with them from the get go because the extra cost was WELL worth it compared to the nightmare that was Timberlake. But you get what you pay for. They are AWESOME. And make sure you are VERY specific with what you want because they will build exactly what you ask them too. But if you forgot something then its an assumption on both sides and that can lead to errors. But thats understandable.

Rating breakdown

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Customer support

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xCatalyst pricing

Starting from
$250/month
Pricing options
Subscription
View Pricing Plans

Pricing starts from $250 per month.

xCatalyst features

Billing & Invoicing
Calendar Management
Electronic Payments
Inventory Management
Invoice Management

API (152 other apps)
Accounting Integration (91 other apps)
Activity Dashboard (147 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (118 other apps)
Client Portal (81 other apps)
Customer Database (82 other apps)
Customizable Reporting (110 other apps)
Data Import/Export (104 other apps)
Document Management (86 other apps)
Inventory Tracking (92 other apps)
Reminders (98 other apps)
Reporting & Statistics (183 other apps)
Search Functionality (102 other apps)
Third Party Integration (117 other apps)

Additional information for xCatalyst

Key features of xCatalyst

  • Accounts Receivable
  • Application Management
  • Attendee Management
  • Badge Management
  • Chapter Management
  • Committee Management
  • Continuing Education
  • Conventions
  • Dues Management
  • Election Management
  • Enrollments/Onboarding
  • Exhibit/Vendor Management
  • File Sharing
  • Fundraising Management
  • Grant Management
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Database
  • Membership Management
  • Membership Renewals
  • Online Event Registration
  • Participant Profile
  • Payment Processing
  • Purchase Orders
  • Reporting/Analytics
  • Social Media Promotion
  • Speaker Management
  • Sponsorship Management
  • Ticketing
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