AlertMedia Pricing, Features, Reviews & Comparison of Alternatives

AlertMedia

Cloud-based two-way emergency notifications and monitoring

5.0/5 (1 review)

AlertMedia overview

AlertMedia is a multi-channel emergency notification platform hosted within the cloud and supported by companion mobile apps. Designed predominantly for deployment by organizations who demand reliable safety communication with employees and associated audiences, the system delivers encrypted real time notifications to any device. Unlimited messages can be sent across multiple channels including voice calls, SMS text message, email, social media, mobile app push notifications and over an unlimited number of custom channels also. Two-way messaging support then encourages audience engagement and confirmations with read receipts, incoming messages, feedback survey submissions and requests for assistance. The platform integrates monitoring services, with reporting capabilities delivering data-driven insights for tracking progress and analyzing how efficiently the organization and its audience responds to critical events.

Alongside, AlertMedia offers a 24-hour emergency monitoring product built around the SafeSignal smartphone app for Android and iOS. Combined with the services of a dedicated monitoring team, the solution promises to send rapid response to field audience locations during crisis incidents. The app's "zero-button" design uses a tether peripheral plugged into the device, which when pulled out sends a distress signal to the AlertMedia Monitoring Center for around the clock employee support. Additionally, AlertMedia Pro for iOS and Android is the native companion app for employers already using the main platform who wish to deliver and manage mass, two-way communications while on the move. From here users can compose notification messages from scratch or using a pre-built template, invite feedback via survey or initiate a voice conference, while contacting audiences with SMS, voice call, email, and app push notifications. Incoming messages and responses to issues notifications can then be viewed and managed conveniently.
www.alertmedia.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
AlertMedia screenshot: SafeSignal is a mobile app solution monitored by AlertMedia's Monitoring Center, sending emergency support to a user's location upon receipt of a distress signalAlertMedia screenshot: The AlertMedia Pro app, available for Android and iOS, is accessible to employers already using the AlertMedia platformAlertMedia screenshot: The AlertMedia Pro app for iOS and Android allows notifications to be raised and sent, while monitoring incoming messages from multiple sources AlertMedia screenshot: The new notification type selection screen within AlertMedia Pro app, offering a choice of general, template, survey and voice conferenceAlertMedia screenshot: The new notification creation screen within AlertMedia Pro app showing a text field for drafting a message, contact selection, choice of channels for sending and the option to request confirmation of readingAlertMedia screenshot: The service makes customizable notification templates available such as those for multi-channel hurricane communicationsAlertMedia screenshot: The SafeSignal app is available for Android and iOS devices, connecting authorized AlertMedia users to the system remotely AlertMedia screenshot: SafeSignal is a "zero-button" safety app for iOS or Android that works with a tether plugged into the device, sending a distress signal if removed while in active state

AlertMedia reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Tim Daines

Outstanding product - does exactly what they say it does

Used monthly for 6-12 months
Reviewed 2019-04-21
Review Source: Capterra

We have the system in place specifically for emergency announcements - the hope is that we don't need to use it at all, but in the single event we did need it (flooding in our area), it worked perfectlyVery easy to use and understand. Mobile app is fantastic support is fast and easy integration with our system of record was a snap

Read the full review

AlertMedia pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Fixed subscription price with no setup fees. Contact AlertMedia for a quote.

AlertMedia features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Routing
Call Transfer
Conferencing
Instant Messaging
Live / Video Conferencing
Monitoring
Receiving
Reporting & Statistics
SMS Integration
Third Party Integration
Voice Mail

Call Recording (81 other apps)
Call Reporting (50 other apps)
Caller ID (58 other apps)
Chat (72 other apps)

Additional information for AlertMedia

Key features of AlertMedia

  • Alerts
  • Auto-escalation
  • Automated alerts
  • Bulk send
  • Call monitoring
  • Conference bridges
  • Conference calls
  • Custom API Integrations
  • Device targeting
  • Email integration
  • Email notifications
  • GDPR compliant
  • Geo targeting
  • Incoming messages
  • Instant messaging
  • Mass notifications
  • Monitoring
  • Multi-channel alerts
  • Multi-channel delivery
  • Multi-language support
  • Notification hierarchy
  • Notification templates
  • Progress tracking
  • Read receipts
  • Real-time data
  • Real-time reporting
  • Risk alerts
  • Role-based alerting
  • Service desk integration
  • Social media integration
  • Surveys & feedback
  • Third-party integration
  • Two-way communication
  • Visual notifications
View All Features

Benefits

AlertMedia's system promises delivery of mass notifications to all parties across any device, alerting audiences to critical events such as office closures, accidents, incidents, weather emergencies etc.

Unlimited multi-channel message delivery includes voice calls, SMS text message, email, social media, mobile app push notifications and an unlimited number of custom channels.

Two-way messaging support allows recipients to communicate back with features including read receipts, incoming messages, surveys and also emergency help requests.

Reporting and analytics features promise data-driven insights for tracking, visualizing and evaluating the efficiency of how the organization responds to event occurrences.

AlertMedia Pro and SafeSignal are also available as native companion apps for Android and iOS devices, offering location-aware notification issue and receipt features for mobilized, two-way audience communication.