Callback Tracker Pricing, Features, Reviews & Comparison of Alternatives

Callback Tracker

Click to call request form widget for existing sites & blogs

5.0/5 (4 reviews)

Callback Tracker overview

Callback Tracker is a "click to call" solution that embeds online telephony communications within a website, connecting businesses of all sizes with potential customers. Utilizing a customizable widget featuring an animated call button that can be restyled and re-positioned as desired, initializing a call back request form. The centralized online dashboard also provides admin users with further custom settings, plus a complete history of call recordings for monitoring and review purposes. Callback Tracker automatically records background call audio, logging callback date, call status, duration and the source.

In addition, the solution also sends SMS messages and email notifications to company representative contacts defined in settings. This is intended to flag up and direct attention to call activity out of hours, detailing visitor phone number and time the call was received, and inviting a follow-up callback or message. Callback Tracker's other notable features include custom caller ID for business or corporate accounts, while extended engagement statistics are available through Google Analytics connectivity.
callbacktracker.com

Pricing

Starting from
$9/month
Pricing options
Free trial
Freemium
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Callback Tracker screenshot: Callback Tracker promises a straightforward account signup process with a 14-day free trial availableCallback-tracker-videoCallback Tracker screenshot: CallTracker embeds a customizable, mobile-friendly animated callback button within an existing blog or websiteCallback Tracker screenshot: A click-to-call widget automatically records all background conversations, enabling monitoring via a full history of call recordingsCallback Tracker screenshot: Click-to-call widget settings can be adjusted through a personalized admin dashboard, including widget styling, colors, scheduling, behavior, caller greetings voice and caller IDCallback Tracker screenshot: Send SMS and email push notifications to all contacts and associates linked to a user accountCallback Tracker screenshot: A Callback Tracker account can be linked to Google Analytics to analyze web traffic behaviorCallback Tracker screenshot: Business and Corporate Plan packages allow custom caller ID to be set, displaying a personalized number instead of one generated by Callback Tracker

Callback Tracker reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Dan Szwed

Thank You Call Back Tracker

Used daily for 1-2 years
Reviewed 2018-09-13
Review Source: Capterra

A former SEO company signed us up with Call Back Tracker and when we moved to a different firm we lost the software and we felt a large difference in the leads coming in. We tried another software that you need a programming degree to use. Needless to say, we have switched back to call back tracker and are very happy. Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings.

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Jason Stevens

A clever, useful call back widget

Used weekly for 1-2 years
Reviewed 2018-08-03
Review Source: Capterra

A great overall experience using their product. I think it looks great on website and has some very useful backend features. Their support team is excellent. They make a huge effort to listen to customers and implement new features. Highly recommend this system for any website. * Love the visual CTA and presence on website * Love the convenience for customers * Love how their team listens to customers * Love the fact they have added goal tracking etc Overall, a very clean, simple call back mechanism that looks great and has some great backend functionality.

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Freddie Deutsch

Excellent value packed full of features.

Used daily for less than 6 months
Reviewed 2017-06-22
Review Source: Capterra

The support team was very responsive and was willing to make certain customization's to meet my business needs.

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Leon Goldfeld

Easy to Install and Use. Great custom features.

Used daily for less than 6 months
Reviewed 2017-07-09
Review Source: Capterra

Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort.

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Callback Tracker pricing

Starting from
$9/month
Pricing options
Free trial
Freemium
Subscription
View Pricing Plans

A 14-day free trial is available, after which:

Just SMS: $9 per month
Start-Up: $14 per month
Business: $39 per month
Corporate: $69 per month

*US & Canada calls only
*No rollover minutes or text

Callback Tracker features

Activity Dashboard
Call Monitoring
Caller ID
Monitoring
SMS Integration

API (121 other apps)
Automatic Notifications (44 other apps)
CRM Integration (55 other apps)
Call Recording (73 other apps)
Call Reporting (47 other apps)
Call Routing (54 other apps)
Call Transfer (55 other apps)
Chat (68 other apps)
Conferencing (64 other apps)
Instant Messaging (51 other apps)
Live / Video Conferencing (45 other apps)
Receiving (45 other apps)
Reporting & Statistics (46 other apps)
Third Party Integration (65 other apps)
Voice Mail (48 other apps)

Additional information for Callback Tracker

Key features of Callback Tracker

  • Live chat
  • Caller identification
  • Customer engagement center
  • Archiving
  • Automated routing
  • Help desk
  • Widgets
  • Call tracking
  • Website integration
  • Conversion optimization tools
  • Conversion rate optimization
  • SMS integration
  • SMS marketing
  • Email notifications
  • Google Analytics
  • WordPress integration
  • Joomla integration
  • Caller ID
  • Call monitoring
  • Lead capture
  • Admin dashboard
  • Callback scheduling
  • IP address monitoring
  • Campaign specific caller ID
View All Features

Benefits

Callback Tracker is an intelligent "click to call" communication solution for businesses promoting services online, initiating call conversations between a company and potential customer leads.

Callback Tracker embeds an animated call button within an existing website or blog - with plug-ins available for WordPress or Joomla - which can be fully customized in terms of styling and behavior.

An administrator dashboard provides users with custom settings for scheduling calls and notifications, choosing a caller greeting voice, and also defining a custom caller ID on business and corporate plans.

Calls are recorded automatically for monitoring and review purposes, with a historical archive of recorded conversations stored within the company's personalized dashboard.

Callback Tracker can be linked to a Google Analytics account to analyze usage and engagement data, for further review of phone call statistics and visitor behavior.