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ContactMonkey Logo

World-class internal comms in Outlook and Gmail

Table of Contents

ContactMonkey - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ContactMonkey overview

What is ContactMonkey?

What is ContactMonkey?

ContactMonkey is an internal email software for internal communications specialists and department leaders to create and deliver effective day-to-day employee communications—right from their Outlook and Gmail, without getting unsubscribed or marked as spam.

It enables streamlined workplace communications for dispersed teams, ensuring no company update or newsletter ever goes unnoticed. Its purposefully engineered drag-and-drop email builder empowers anyone to craft stunning and responsive email campaigns. No design or coding skills are necessary. Simply choose from a library of over 600 ready-to-go templates for your next HR update, company announcement, or weekly newsletter.

ContactMonkey also eliminates the toughest parts of an internal communicator’s job. Organizations no longer need to wrestle with the complexities of server migrations and manual list updates, as this user-friendly software takes care of the heavy-lifting with automation, saving time and effort where productivity is traditionally drained the most.

This software enables internal communicators to save hours in content creation and provides deep insights about employee behaviour and preferences via an analytics dashboard, which can be leveraged to help refine internal comms strategy. Users can explore precise analytics from open rates and click-through rates to read times, locations, and more.

ContactMonkey offers a comprehensive suite of features including: team collaboration, audience segmentation, list management, click maps, two-way feedback loops, employee SMS, and more to foster positive company culture, drive employee engagement and retention, and connect a centralized place for all employee comms.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

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Integrations

Customer Support

Pricing

ContactMonkey’s user interface

Ease of use rating:

ContactMonkey pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(24)
5(21)

What do users say about ContactMonkey?

We needed a mail merge and email tracking (opens, links clicked etc) that is fully integrated with Office365.

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Who uses ContactMonkey?

Based on 49 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
E-Learning
Automotive
Financial Services
Others

Use cases

- Not enough reviews
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ContactMonkey's features

Features rating:

Activity dashboard
Collaboration tools
Communication management
Compliance tracking
Contact management
Content management
Customizable branding
Customizable templates
Drag & drop
Email management
Employee database
Employee directory
Employee engagement
Employee recognition
Engagement tracking
Feedback management
File sharing
Meeting management
Multi-Language
Newsletter management
Pulse surveys
Real-Time chat
Real-Time data
Real-Time reporting
Real-Time updates
Reporting & statistics
Reporting/Analytics
Survey/Poll management
Surveys & feedback
Transcripts/Chat history
Visual analytics

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ContactMonkey pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

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No pricing info

Plus

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No pricing info

Enterprise

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No pricing info

User opinions about ContactMonkey price and value

Value for money rating:

To see what individual users think of ContactMonkey's price and value, check out the review snippets below.

“I like that I can see who has opened my emails and when and who has not. I also like to see what my best performing subjects of all time are.”
DR

Debbie R.

Sales Rep

“Overall simplicity is great and when I do a large emailing, I like that it generates a % of how many were opened and I can track who actually looked at my email.”
BW

Bruce W.

Educational Consultant

ContactMonkey integrations (9)

ContactMonkey support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Training options

Live Online
In Person
Webinars

ContactMonkey FAQs

Q. Who are the typical users of ContactMonkey?

ContactMonkey has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. Does ContactMonkey offer an API?

No, ContactMonkey does not have an API available.

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