App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TriNet
5
79
4
53
3
23
2
6
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Human resources management software
Table of Contents
Is this product right for your business?
Find out with a
TriNet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
TriNet overview
What is TriNet?
TriNet is a human resources management solution designed to help businesses in education, finance, life sciences, retail, technology, manufacturing, and other industries manage payroll, compliance, taxes, benefits, and more. The platform enables organizations to streamline the entire recruitment lifecycle, from hiring to onboarding and performance management.
TriNet enables enterprises to view and manage payroll and benefits data and time-off requests via a unified portal. Administrators can view pay information and update personnel profiles, employees can also use a self-service portal to edit W-4s, enroll in benefits, request leaves, and update direct deposit information. It also offers other features such as third-party integrations, workforce analytics, customizable dashboards, and more.
Starting price
Alternatives
with better value for money
Pros & Cons
Payroll Management
Customer Support
Ease of Use
Bugs and Issues
Employee Management
TriNet’s user interface
TriNet review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
4.0
Ease of use
4.1
Customer support
4.0
Reviews sentiment
What do users say about TriNet?
Users report that TriNet is user-friendly and simplifies HR tasks, payroll, and benefits management, especially for small businesses without dedicated HR staff. They find the platform easy to navigate and appreciate having essential HR functions in one place, though some mention the interface can feel outdated or clunky at times. They value the access to comprehensive benefits and streamlined onboarding processes.
Reviewers indicate that customer support experiences are mixed; some praise helpful representatives and quick responses, while others describe slow service, unresolved issues, and frustration with recent changes to the support model. They also mention occasional bugs and technical glitches.
Select to learn more
Who uses TriNet?
Based on 173 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TriNet's key features
Most critical features, based on insights from TriNet users:
All TriNet features
Features rating:
TriNet alternatives
TriNet
Starting from
No pricing info
Connecteam
Starting from
29
Per month
ADP Workforce Now
Starting from
No pricing info
Rippling
Starting from
8
/user
Per month
TriNet integrations (18)
Integrations rated by users
We looked at 173 user reviews to identify which products are mentioned as TriNet integrations and how users feel about them.
Integration rating: 4.4 (6)
“Helps to have the ability to transfer payroll general ledger information into QuickBooks”
Jean T.
CFO
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Integration rating: 3.0 (1)
“Background checks for employees”
James P.
Chief Product Officer
Integration rating: 4.0 (1)
“We pay contractors and reimbursements from Ramp so it is nice to be able to have the accounts integrated”
Clarissa B.
Human Resources
Other top integrations
TriNet customer support
What do users say about TriNet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TriNet customer support.
A limited number of users highlight knowledgeable, friendly, and responsive customer service representatives.
Widely noted by reviewers, customer support is slow to respond, difficult to reach, and lacks personalized service.
Support options
Training options
To see what individual users say about TriNet's customer support, check out the review snippets below.
“I highly appreciate the fantastic customer service that my assigned TriNet consultants have offered over the years as this gives me confidence that I can talk with "someone" and not just a machine/AI to review or assist on a matter; I am happy to say that this top-notch customer service aspect has remained after almost 7 years of working with TriNet team members.”
Teresa L.
HR authorizer - Payroll Specialist
“They were the best value for the cost of their services, and allowed us to provide our team with better benefits and more perks than we could have with any other service.”
Clarice F.
Operations Manager
“slow customer service, high costs, and a clunky, outdated technology platform, long wait times for support”
Jessica P.
Principal
“However, I do think that the customer service needs to be improved as it can sometimes be difficult to get a hold of a representative and you might not always get a straight answer.”
George P.
Talent-Payroll Specialist
TriNet FAQs
Q. Does TriNet support mobile devices?
TriNet supports the following devices:
iPad, iPhone, Android
Q. What level of support does TriNet offer?
TriNet offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Phone Support
