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Cilio Logo

Field service management for home services contractors

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Cilio - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Cilio overview

What is Cilio?

Customer Installations Online (CiO) is field service management software for home services contractors. With CiO, users get time-saving automation and easy-to-use tools that allow them to manage growing businesses efficiently and effectively.

CiO simplifies everything, from order creation and appointment scheduling to crew management to project closing and payment. It gives employees a single place to capture all project documentation, measurements, and photographs as well as build and manage customer relationships. It’s everything a user needs to run their businesses.

It is easy to get started with CiO and teams will love how easy it is to navigate. The support team is available to set up CiO system and configure it to run the way a business runs.

For home services contractors that get work from home improvement retailers, CiO offers built-in integrations with Lowe’s, Home Depot, Costco, and Ikea portals as well as online aggregators such as Handy Services and Installations Made Easy (IME). This allows professionals to manage all work, no matter what source it comes from, in a single system, saving users from having to log into multiple portals and manually move data from one system to another.

CiO is used by contractors in every state to manage all types of work, including plumbing, roofing, windows, doors, flooring, and more. CiO is competitively and affordably priced to meet the needs of small and large contractors.

Starting price

100per user /
per month

Alternatives

with better value for money

Cilio’s user interface

Ease of use rating:

Cilio reviews

Overall rating

4.9

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

Cilio's key features

Most critical features, based on insights from Cilio users:

Customer database
Mobile access
Group scheduling
Alerts/Notifications
Reminders

All Cilio features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Automated scheduling
Availability management
Billing & invoicing
Booking management
Calendar management
Calendar sync
Contact database
CRM
Customer database
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Dispatch management
Drag & drop
Electronic signature
Email management
Employee management
Employee scheduling
Facility scheduling
File storage
GPS
Group scheduling
Lead management
Maintenance scheduling
Mobile access
Multi-Location
Online booking
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-time scheduling
Real-Time updates
Reminders
Reporting & statistics
Resource scheduling
Routing
Scheduling
Self service portal
Service history
Task scheduling
Third-Party integrations
Workflow management
Work order management

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Cilio pricing

Value for money rating:

Starting from

100

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cilio price and value

Value for money rating:

Cilio integrations (3)

Integrations rated by users

We looked at 7 user reviews to identify which products are mentioned as Cilio integrations and how users feel about them.

Integration rating: 5.0 (2)

It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient

VB

Vanessa B.

Bookkeeper

Integration rating: 5.0 (1)

Helps our accounting department keep track of purchases and sales.

JW

Jamon W.

Warehouse Specialist

Integration rating: 5.0 (1)

QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.

AB

Andy B.

Operations Manager

Cilio support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online

Cilio FAQs

Q. Who are the typical users of Cilio?

Cilio has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What level of support does Cilio offer?

Cilio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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