App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Grasshopper
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn the World Into Your Office
Table of Contents
Grasshopper - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Grasshopper overview
What is Grasshopper?
Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. Affordable plans that help small businesses stay competitive. Price as low as $14/month. Try us for free!
Who uses Grasshopper?
Reviews for Grasshopper come from a wide variety of industries, including real estate (7% of reviewers), computer software (5%), and retail (5%). The most frequent use case for Grasshopper cited by reviewers is business phone systems (44% of reviewers).
What do users say about Grasshopper pricing?
Most reviewers indicate Grasshopper offers good value for money, especially for small businesses, and they appreciate its affordable, flat-rate pricing. However, some users report high costs for add-ons, international calls, and limited usage.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Separation
Usability
Transcripts
Routing
Assistance
Navigation
Grasshopper’s user interface
Grasshopper pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Grasshopper?
Reviewers feel Grasshopper offers flexible call management, easy phone line separation, and remote access, making it ideal for small businesses and remote teams. They appreciate features like call forwarding, extensions, voicemail transcription, and customizable greetings, which help maintain professionalism and streamline communication without extra hardware. Pricing is generally seen as affordable, though some mention rising costs and extra fees for add-ons.
Users report the platform is intuitive and simple to set up, with helpful customer support and scalable options for growing teams. They note occasional glitches, limited advanced features, and wish for improvements in caller ID, texting, and integration with other tools.
Select to learn more
Who uses Grasshopper?
Based on 357 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Grasshopper's key features
Most critical features, based on insights from Grasshopper users:
All Grasshopper features
Features rating:
Grasshopper alternatives
Grasshopper
Starting from
14
Per year
800.com
Starting from
149
Per month
Unitel Voice
Starting from
9.99
Per month
Aircall
Starting from
40
Per month
Grasshopper pricing
Pricing plans
Pricing details:
User opinions about Grasshopper price and value
Value for money rating:
Of 73 reviews that provide robust commentary on Grasshopper's price and value, 74% mention it in a positive light.
Most reviewers indicate that Grasshopper offers good value for money, especially for small businesses. They appreciate its economical pricing, which provides a cost-effective way to have a toll-free number and other features typical of larger corporate phone systems. Users find the free trial beneficial, allowing them to test the service before committing. They say the software is affordable, with flat costs instead of per-user charges, and it saves money on phone charges. Some reviewers feel the pricing is reasonable and the features are rich, making it a good investment. However, some users report that the cost can be high, especially with add-ons and international calls. They mention that the price has increased over time and can be expensive for those who do not use the service extensively. Some users think the tiered pricing is difficult to gauge and that the overall cost may not always justify the value.
, and
To see what individual users think of Grasshopper's cost and value, check out the review excerpts below.
Linda F.
Independent Business Owner, Wellness & Recovery Coaching
Grasshopper integrations (11)
Grasshopper customer support
What do users say about Grasshopper customer support?
Customer support rating:
We analyzed 54 verified user reviews to identify positive and negative aspects of Grasshopper customer support.
A subset of reviewers highlight prompt, friendly, and helpful customer support that quickly resolves questions and issues.
Multiple users mention that support is easy to reach and available, making setup and troubleshooting straightforward.
A number of users report difficulty contacting support, with some finding it hard to locate contact info or facing slow responses.
Certain users note unresolved billing and technical issues, and say support sometimes lacks urgency or fails to resolve problems.
Support options
Training options
To see what individual users say about Grasshopper's customer support, check out the review snippets below.
“There is so much I can easily do with this product, and when I have a question, the customer service goes beyond my wildest dreams for being prompt, and if they can't answer a question, I get a higher level of support immediately.”
Kathy M.
“Customer service was prompt and helpful with our minor setup problems. ”
Beth M.
Managing Partner
“Terrible experience, after selecting my number and using it for company marketing, Grasshopper was not able to accept my payment in no way, I called numerous times the customer services, tech support and billing that happens to be the same person and could not help me.”
Karely P.
Owner
Grasshopper FAQs
Grasshopper has the following pricing plans:
Starting from: $14.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Grasshopper?
- Get a Toll Free or Local Number With Multiple Extensions
- “Press 1 for Sales, 2 for Support, 8 for the Name Directory”
- Number Portability
- Completely customizable, your main greeting will make your small business sound like a big company.
- Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension.
- On Hold Music from Grasshopper is a great way to keep your callers happy and engaged while on hold.
- A Name Directory is a feature commonly found in large company phone systems. Available from Grasshopper, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers. Simply enter your employee names online, and callers can search for them by first or last name.
Q. Who are the typical users of Grasshopper?
Grasshopper has the following typical customers:
Freelancers, Large Enterprises, Non Profit, Public Administrations, Small Business
Q. What languages does Grasshopper support?
Grasshopper supports the following languages:
English
Q. Does Grasshopper support mobile devices?
Grasshopper supports the following devices:
Android, iPad, iPhone
Q. Does Grasshopper offer an API?
No, Grasshopper does not have an API available.
Q. What other apps does Grasshopper integrate with?
Grasshopper integrates with the following applications:
Google Voice, Zapier
Q. What level of support does Grasshopper offer?
Grasshopper offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
Popular comparisons with Grasshopper
