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Helpmonks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared inbox solution
Table of Contents
Helpmonks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Helpmonks overview
What is Helpmonks?
Helpmonks is a collaborative inbox solution designed for teams that need to keep their email communication organized. This solution offers users a range of features including email management, CRM capabilities, and automated emails. The email management feature organizes emails by prioritizing them by assigning them to team members, closing completed inquiries, and archiving important conversations. The Helpmonks CRM software helps transform the team’s email inbox into a sales tool without using any additional software or using another customer relationship management system. Users can also see a complete customer history in one place.
Helpmonks automated email marketing solution helps users reach more customers, sell more products, and build long-lasting relationships. Users can also assign an email to team members who can then send a reply easily.
Users can also use workflows and assign emails to designated team members, label them or automatically send a response back. This solution comes with plug-ins and integrations including LiveChat, Trello, Custom Fields, and other Custom Application Apps. It also works with email service providers like Office 365 and Google Apps.
Key benefits of using Helpmonks
• Shared inbox capabilities help the whole team collaborate and work together and close more deals without extra effort.
• All inboxes are available in a single location, allowing users to gain valuable insight into email communications and also gain transparency.
• Keeps relevant information within the email until the user replies, such as in notes.
• Allows users to update conversations directly from the inbox and execute commands by replying to emails.
Starting price
per month
Alternatives
with better value for money
Helpmonks’s user interface
Helpmonks reviews
Overall rating
3.7
/5
3
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend5/10
5
4
3
2
1
0
2
1
0
0
Helpmonks's key features
Most critical features, based on insights from Helpmonks users:
All Helpmonks features
Features rating:
Helpmonks alternatives
Helpmonks
Starting from
19
Per month
Gmail
Starting from
No pricing info
Google Workspace
Starting from
No pricing info
Microsoft Outlook
Starting from
No pricing info
Helpmonks pricing
Value for money rating:
Starting from
19
Per month
Per Feature
User opinions about Helpmonks price and value
Value for money rating:
Helpmonks support options
Typical customers
Platforms supported
Support options
Training options
Helpmonks FAQs
Helpmonks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Helpmonks support?
Helpmonks supports the following languages:
English
Q. Does Helpmonks support mobile devices?
Helpmonks supports the following devices:
Android, iPad, iPhone
Q. Does Helpmonks offer an API?
Yes, Helpmonks has an API available for use.
Q. What level of support does Helpmonks offer?
Helpmonks offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)