InformaCast Pricing, Features, Reviews & Comparison of Alternatives

InformaCast

Emergency notification software

4.8/5 (15 reviews)

InformaCast overview

What is InformaCast?

InformaCast is a mass notification software that helps businesses in healthcare, education, manufacturing, retail, and other industries broadcast emergency alerts for incidents such as active shooters, severe weather conditions, and medical incidents. It allows administrators to create groups and message templates to quickly relay voice or text notifications across digital signage, IP speakers, VoIP, email, and external communication channels.

InformaCast's command center enables administrators to gain visibility into emergencies by creating and distributing color-coded messages and incident-specific questions about location, emergency type, affected personnel, and more. The desktop notifier functionality lets users broadcast notifications on all active systems with links to security camera feeds, audio clips, websites, and documentation. It also comes with an incident management module, which lets supervisors confirm responses, escalate notifications, monitor response statuses, and access messaging history, among other operations.

It provides an application programming interface (API), which enables organizations to integrate the system with third-party software and hardware including panic buttons, digital signs, and IP speakers. It lets users configure boundary triggers and automatically send notifications when individuals enter or leave specific areas.
www.singlewire.com

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
InformaCast screenshot: InformaCast main dashboardInformaCast Emergency Mass Notification Software DemoInformaCast screenshot: InformaCast mobile settingsInformaCast screenshot: InformaCast confirm alerts InformaCast screenshot: InformaCast in-app alertsInformaCast screenshot: InformaCast messaging inbox

InformaCast reviews

Excellent
12

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.3
  4.9
Randy Wilson, CISSP

InformaCast for safety & security

Used weekly for 2+ years
Reviewed 2018-11-02
Review Source: Capterra

I have had nothing but great results with InformaCast. Since the days before they were acquired and then spun off again, the employees who are still there are core to the group and their support staff really understand the product and how it integrates into real world situation. This is one of the few products that I am comfortable writing a review for because I know that a year from now, they won't have abandoned their product values, support or any other core components of the software.

Pros
As a long time user of InformaCast products, I love how they have continued to improve on the core products without the need to spin off every improvement into a new sku ($$$$).

Cons
The product setup is much more complex than it used to be, though still much easier than any other enterprise software I have been involved with setting up. Then again, it used to be a basic paging system and now it is full-blown notification at every endpoint (not just a desk phone).

Response from Singlewire Software


Glad to hear your organization is seeing great results with InformaCast! We appreciate the feedback on the setup. As you mentioned, inevitably, as the capabilities of the product grow, so do the setup steps. However, we are always looking for ways to make this as easy as possible and will continue to make improvements in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark Tizzard

Great mass notification software with lots of customization

Used daily for 2+ years
Reviewed 2019-07-28
Review Source: Capterra

This product has been amazing, the support is great, integration is fantastic and the documentation is so good it is rare to see that level of details in products online - one other note on the documentation is that it is written for real world - it doesnt dive deep into the technology it gives what is needed with real examples.

Pros
The software was easy to setup and integrate with Cisco call manager. There was a ton of videos on their website to perform any task that was needed from setup to configuration. The amount of custom setups that can be done is great and when integrating with other products this one becomes even more powerful.

Cons
There were no real cons to this software - it does what is promised, it is low cost (for the most part) and scales very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Martin

Good enough for a block party

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

Good customer support. Which is finally what matters.

Pros
It never malfunctions, at least for what we use it.

Cons
Price is a bit high, although it may be a value for those who use all its features.

Response from Singlewire Software


Thank you for leaving a review. We're happy to hear you have had good interactions with our support team and that InformaCast has delivered for your use cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

School System Use

Used daily for 2+ years
Reviewed 2018-11-04
Review Source: Capterra

Now that we understand that Informacast can do more than ring bells and make announcements, we plan to leverage the capabilities to improve student safety. A safe learning environment is priority one.

Pros
It is very easy to use and integrate with our Cisco phone system. It functions very reliably and the number of bell schedule supported as well as zones for making announcements are more than adequate for us.

Cons
We have it running on a BE6000 along with subscribers for CUC and UCM. I seems to slow things down a bit. I may move the VM to our data center. The interface is intimidating to non-technical staff.

Response from Singlewire Software


We're glad to hear InformaCast is working well in your school. We're working on improvements to our UI to make it easier for more people to use. Look for that update later in 2019.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rachel Carter

Informacast Perfect for Small Schools

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

We run our bell schedules and our announcments. We are looking into the other features but this solves our needs for both.

Pros
The ease of use is the most valuable thing to me. As a district that has only 2 staff members in the IT dept, it becomes essential that the program be ease for all to use. The fact that I can also set schedules weeks in advance is a plus also.

Cons
Nothing as far as the program works. My own issue is that after I hit save on a page - I have to hit Done also. (sometimes I forget that)

Response from Singlewire Software


Thank you so much for sharing your experience with InformaCast! We're happy to hear it is meeting your needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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InformaCast pricing

Pricing options
Free
Subscription
View Pricing Plans

InformaCast is available on user-based annual pricing and scales with the number of users and features, outlined below. It also provides basic free version.

250 - 950 users: $5.40(mobile), $10.60 (Advanced), $11.90 (Fusion)
1,000 - 2,450 users:$3.40(mobile), $9.47 (Advanced), $9.73 (Fusion)
2,500 - 4,950 users: $2.38 (mobile), $7.57 (Advanced), $8.12 (Fusion)
5,000 - 9,950 users:$1.90 (mobile), $6.82 (Advanced), $7.35 (Fusion)
10,000 or more users: please contact Singlewire Software directly for pricing information

InformaCast features

API
Activity Dashboard
Automatic Notifications
Contact Management
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration

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Customizable Branding (89 other apps)
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Voice Mail (92 other apps)

Videos and tutorials

Additional information for InformaCast

Key features of InformaCast

  • Contextual Targeting
  • Device Targeting
  • Expiry Notifications
  • Geo Targeting
  • Mass Notifications
  • Mobile Notifications
  • Notification Scheduling
  • Templates
  • Two-Way Communication
  • Visual Notifications
  • Web Notifications
View All Features