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Ideagen Mail Manager Logo

Email management platform

Table of Contents

Ideagen Mail Manager - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Ideagen Mail Manager overview

What is Ideagen Mail Manager?

Mail Manager is a Microsoft Outlook add-in that helps project and client-based businesses manage email communications. The tool enables users to search through emails that have been sent by one particular client or project. The system flags relevant emails and provides filing options as soon as they arrive.

Mail Manager's social mapping tool uses email data to identify communication trends and gaps within the organization. The mobile application allows field-based employees to file emails and documents, and set reminders for follow-up with clients or suppliers.

Starting price

Free

Alternatives

with better value for money

Ideagen Mail Manager’s user interface

Ease of use rating:

Ideagen Mail Manager reviews

Overall rating

4.1

/5

19

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

13

2

0

0

4

Pros
“Switching to Ideagen Mail Manager was a positive experience, with a seamless rollout and strong user adoption despite initial apprehension.”

Verified reviewer

Anonymity request

“Mail Manager has been a definite benefit to our company. It helps capture a lot of business and project information transmitted via email, which we otherwise wouldn't have access too.”
SP

Simon P.

Department Manager

“Good, used by many in the company and solves difficulty of organisation.”

Verified reviewer

Anonymity request

Cons
“The software does not work and their customer service is awful.”
MM

Maria M.

Sales Marketing

“We have many employees who are unable to use this software. We asked to cancel as we are paying for a service we cannot use and they have auto-renewed into another 2-year term.”
MM

Maria M.

Sales Marketing

“We have many employees who are unable to use this software. We asked to cancel as we are paying for a service we cannot use and they have auto-renewed into another 2-year term.”
MM

Maria M.

Sales Marketing

Who uses Ideagen Mail Manager?

Based on 19 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Architecture & Planning
Construction
Financial Services
Civil Engineering
Others

Use cases

Email Management
Integration
Construction

Ideagen Mail Manager's key features

Most critical features, based on insights from Ideagen Mail Manager users:

Search/Filter
Archiving & retention
Inbox management
Tagging
Drag & drop
Third-Party integrations

All Ideagen Mail Manager features

Features rating:

Contact management
Data recovery
Email monitoring
Shared inboxes
Autoresponders
Collaboration tools
Customizable fields
Email tracking
Mobile app
Real-Time monitoring
Reporting/Analytics
Response management
Routing
Signature management
Workflow management

Ideagen Mail Manager alternatives

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Customer Support

Ideagen Mail Manager pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ideagen Mail Manager price and value

Value for money rating:

To see what individual users think of Ideagen Mail Manager's price and value, check out the review snippets below.

“Switching to Ideagen Mail Manager was a positive experience, with a seamless rollout and strong user adoption despite initial apprehension.”

Verified reviewer

Anonymity request

“Mail Manager has been a definite benefit to our company. It helps capture a lot of business and project information transmitted via email, which we otherwise wouldn't have access too.”
SP

Simon P.

Department Manager

Ideagen Mail Manager integrations (6)

Integrations rated by users

We looked at 19 user reviews to identify which products are mentioned as Ideagen Mail Manager integrations and how users feel about them.

Integration rating: 5.0 (2)

Ideagen Mail Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online
Videos

Ideagen Mail Manager FAQs

Q. Who are the typical users of Ideagen Mail Manager?

Ideagen Mail Manager has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Ideagen Mail Manager support?

Ideagen Mail Manager supports the following languages:
English


Q. Does Ideagen Mail Manager support mobile devices?

Ideagen Mail Manager supports the following devices:
Android, iPad, iPhone


Q. Does Ideagen Mail Manager offer an API?

No, Ideagen Mail Manager does not have an API available.


Q. What level of support does Ideagen Mail Manager offer?

Ideagen Mail Manager offers the following support options:
Chat, Phone Support, FAQs/Forum

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