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Onstream Webinars Logo

Onstream Webinars

Full-featured webcasting solution

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(7)

Onstream Webinars Reviews

Overall rating

4.0

/5

38

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Reviews by rating

Pros and cons

I like all of the features that Onstream offers and the clarity of the call was very good. It is a good value for the price.
The content is always easy to understand and I find it convenient to be informed while sitting at my desk. The quality of sound is great and the quality is good.
Onstream makes webinars interesting and fun to watch, which is great for lead generation.
The final straw was being unable to access the recording of the last session, contacting support, and getting no response. We asked for a refund of our subscription and this was denied.
Instability when the traffic is low...such as long pauses in the presenter's slide show. Tendency for Onstream to drop the connection with glitches in the network feed.
Every time I do a presentation, I find it difficult to figure out how to invite people. I'm still unclear about how many people can participate when I do a webinar.
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38 reviews

Recommended

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Christopher F.

Marketing and Advertising, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Must Have Webinar Platform

Reviewed 10 years ago

Onstream Media's Webinar platform is chock full of useful features and functionality. It's more robust than other platforms on the market. We've been very pleased with the results of the Lead Generation Webinar Programs we've implemented on behalf of our B2B and B2C clients across various industries.

Pros

- Excellent service - Easy branding - Mobile ready - Cloud-based - Integrated registrations and reminders

Cons

No cons were added to this review

SS
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Stephen S.

Used other for 2+ years

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Overall Rating
  • Value for money
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  • Customer support

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I've liked being able to do webinars and after some initial glitches, the quality has been good.

Reviewed 6 years ago
Pros

Able to reach people all around the country. Tech help has been prompt and has been able to help me appropriately.

Cons

Every time I do a presentation, I find it difficult to figure out how to invite people. I'm still unclear about how many people can participate when I do a webinar.

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Karen H.

Professional Training & Coaching,

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disappointing

Reviewed 9 years ago

We used Onstream for 3 meetings involving 25 and up locations. The software was cumbersome and unwieldy. The user manual lacked an index or even a Table of Contents. It was difficult for people to sign on, to understand how to share information on the screen, the registration process was a challenge and time-consuming. A follow-up message to non-attendees went out to all attendees. The final straw was being unable to access the recording of the last session, contacting support, and getting no response. We asked for a refund of our subscription and this was denied.

Pros

At first, customer support was helpful. There are a lot of features. The pricing is reasonable.

Cons

The manual needs an index and/or Table of Contents for navigation. A chat feature would be useful versus needing to call to get support. Following up with a client concern is good practice. Refunding when a product doesn't satisfy is also good practice.

AR
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Verified reviewer

Used other for 1-2 years

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Pretty Easy to use.

Reviewed 6 years ago
Pros

Pretty easy program to use. Not as expensive as others. The screen sharing option is cool too. Kinda like an all in one instead of having to open up different windows and tabs everything is solid on one page so you can easily navigate through PowerPoints and pictures and etc..

Cons

No cons were added to this review

AR
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Verified reviewer

Marketing and Advertising, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great service for virtual training!

Reviewed 10 years ago

After painstakingly working with 3-4 other alternatives, we have found Onstream's webinar service is the best option for us run our virtual training sessions. Not only was it easy to set up, the quality was nearly flawless with no noticeable lag-time (well above our next best alternative). Our sales team has yet to switch over due to a contracted service plan with another company, but with 2 full months of our improved productivity they will be making the switch as soon as that contract runs up too.

Pros

Fast and reliable service Flexible for use on multiple devices Excellent management controls and tracking Outlook integration No downloads are required! This has made our lives much easier getting the participants to join on time.

Cons

No cons were added to this review

KC
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Kendra C.

Nonprofit Organization Management, 1-10 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Able to easily set up an interactive talk with audience participation. Great features.

Reviewed 6 years ago

We were able to host events that got our message out to people and to advertise our presence through social media.

Pros

This product has a great value for the money. It has great audience participation integration. There are a lot of options for people listening; they can ask questions, "raise their hands," and admins can easily watch and interact with audience.

Cons

It can be a little difficult to navigate but once you get the hang of it, it feels easy to use. There is a complex way to enter and invite guests that if you have to start over or get confused it can be a bit overwhelming.

AR
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Verified reviewer

Used monthly for 2+ years

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  • Value for money
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Long time satisfied customer

Reviewed 6 years ago

Our account rep and their technical support are excellent. We have been satisfied with Onstream since day one as I mentioned before then when it was Infinite Conferencing.

Pros

We have used Onstream for quite some time, since it was Infinite Conferencing. The platform has had various updates and our instructors as well as in-house producers find the transitions to be seamless while bringing improvements.

Cons

No cons were added to this review

RG
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Renata G.

Used monthly for 2+ years

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Overall good experience.

Reviewed 6 years ago
Pros

Good connectivity, quality of the picture and audio. Great customer support. The platform is good and easy to use.

Cons

Not as easy to use if you are not computer savvy, some glitches with screen sharing, bringing other parties to the conference.

AR
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Verified reviewer

Internet,

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the most amazing software programs yet developed.

Reviewed 6 years ago

The proper preparation of my company needs.

Pros

What I like most about this product is that customer support is very helpful of what needs and questions about this program that I had.

Cons

No cons were added to this review

MJ
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Melissa J.

Used monthly for 1-2 years

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  • Value for money
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Great and informative

Reviewed 6 years ago

Nothing, is wrong with software and I have to knowing to constantly have this software as well as the to find if there can be a glitch, navs or even any operable problems at the present moment.

Pros

User friendly and navigation and keeps working and able to have the capacity to work even through the batches and are being process.

Cons

No cons were added to this review

DS
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Dean S.

Real Estate, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very pleased with the service.

Reviewed 6 years ago
Pros

Schedule a meeting in the future and able to use for recurring meeting through out the entire time. I run a real estate school and webcast most of my live classes. I have 4 different types and set a meeting up for each that I can use for the entire school year.

Cons

The usage statistics download should be able to choose shorter time periods (e.g. 1, 7, 14 days, or choose a number from 1 to 30 days)

GJ
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Gia J.

Medical Practice, 10,001+ employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Webinars are useful and very easy to learn from

Reviewed 6 years ago

It allows me to learn from my desk.

Pros

Easy to use. The content is always easy to understand and I find it convenient to be informed while sitting at my desk. The quality of sound is great and the quality is good.

Cons

Occasionally streaming is paused but resumes quickly. Other than that I don't have any issues with the software.

KX
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Kat X.

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The tool is easy to use and it does exactly what it says!

Reviewed 6 years ago

Recorded webinars and reliability on your platform plus video quality!

Pros

There are a few reasons why I like your tool. The tool itself is very easy to use once you've learned it plus it's reliable.

Cons

The only thing that I can think of which isn't super important but being able to embed the recorded videos to WordPress websites.

CW
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Constance W.

Chemicals, 10,001+ employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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first time was a technical disaster but since then ok

Reviewed 6 years ago

employee engagement

Pros

easy of use and immediate report available so we can give leaders instant feedback like number of users, etc.

Cons

technical hitch when we first tried so we're nervous each time we launch it that nobody is awake in the US to help us if we have probs

DH
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Duncan H.

Used other for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Everything worked fine

Reviewed 6 years ago
Pros

I have used this platform to both participate in and to listen to various webinars and it's basically fine.

Cons

I have not experienced any major issues with it. Sometimes in the past logging in has been a bit glitchy.

PB
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Patty B.

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  • Value for money
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Our experience with Onstream Webinars

Reviewed 8 years ago

Onstream Webinars has extensive features and functionality. We loved how we could customize our view, and brand our webinars with our company logo. It's a really great intuitive interface. We were also impressed with Onstream's customer service. The Onstream reps were great at training, answering questions and supporting us through the whole process of planning and executing our event. Onstream makes webinars interesting and fun to watch, which is great for lead generation. We have a lot of detail to communicate with potential clients. We loved how we could use streaming video, infographics, PowerPoint presentations and other multi-media to get our points across.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
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Verified reviewer

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Onstream Webinars: Una evaluación detallada del software de webinars y conferencias en línea

Reviewed 10 months ago
Pros

Lo que más me ha gustado de Onstream Webinars es la gran cantidad de funcionalidades que esta herramienta ofrece. Esta herramienta tiene herramientas como la grabación, el retransmisión en directo, la posibilidad de crear encuestas, la capacidad de compartir archivos, la interacción con los participantes, y mucho más. Estas características le permiten a los usuarios organizar webinars de calidad sin tener que preocuparse por las limitaciones técnicas.

Cons

El precio. Esta herramienta es relativamente cara y no hay una versión gratuita.

Showing original review in Spanish. See translation

DL
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Douglas L.

Health, Wellness and Fitness, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Challenging to learn how to manage and use the system for a distributed meeting.

Reviewed 6 years ago

Enabled us to hold all resident meetings when we lost our main auditorium. We streamed video and sound to 5 remote meeting rooms from the one auditorium still available to us. In this manner we were able to serve 250 residents from a 100 seat venue, with slideshow and Q&A presentations.

Pros

Low cost was a major factor. Once we solved local bandwidth issues the product has been relatively stable

Cons

Very little assistance in resolving integration issues with local network and hardware issues. Instability when the traffic is low...such as long pauses in the presenter's slide show. Tendency for Onstream to drop the connection with glitches in the network feed.

AR
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Andrew R.

E-Learning, 1-10 employees

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Looks good but very disappointing

Reviewed 4 years ago

Communicating with our customers, interacting and tracking experience

Pros

Easy record and live stream with Facebook

Cons

Very difficult to use. No tracking of registration numbers. Unable to upload large videos as they kept failing at the last moment, had to upload to Youtube, download and then upload the formatted and smaller video to Onstream. Livestream with Youtube wouldn't work. Only communication with support came with a "sorry for delay, can I help you", then nothing.

AR
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Verified reviewer

Food Production,

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review on Onstream Webinars

Reviewed 6 years ago
Pros

This product is very easy to use and calling into customer support is a breeze! I've never had a major technical issue.

Cons

No cons were added to this review

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Fay S.

Computer Software, 1-10 employees

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Onstream webinars are five-star!

Reviewed 10 years ago

Onstream Media provides a rich webinar experience for both the webinar host (CommPRO.biz) and the attendees. We've been working with Onstream for several years and have produced some really terrific events. The reason why? Onstream provides outstanding technology and outstanding service.

Pros

Onstream Media provides five-star technology. Onstream Media provides five-star customer service.

Cons

No cons were added to this review

PL
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Patricia L S.

Education Management, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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I am learning the software by experimenting with it. So far, I am satisfied.

Reviewed 6 years ago

Webinar production

Pros

The quality seems to be better than what I have observed with other companies. I purchased an external microphone. This helped tremendously. When I record, it doesn't sound like I'm in a box.

Cons

The uncertainty that I can feel even when I am doing things right! I know that this will pass as I become more familiar with the software.

SD
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Shera Dawn M.

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It did most of everything I wanted, it took me a bit to figure out a couple things.

Reviewed 6 years ago

I was able to more easily share information with people in different locations.

Pros

I liked that I could chose how to set up my screen/what everyone else would see. This way I can make the slide show I made the focus, but still have an area off to the side for chatting... or even a poll.

Cons

Putting in the icons wasn't always easy to figure out which was which... and I had to match sizes correctly.

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Ian B.

Retail,

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  • Value for money
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Moving on

Reviewed 9 years ago

We are moving on to another platform after 5 Onstream Webinar events fraught with difficulty. Support staff were as confused as we were whenever we called for help. A major drawback is not having an easy way to download the completed webinars for uploading to YouTube.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Drew N.

Financial Services, 201-500 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick, easy to use on the fly no-frills video conferencing

Reviewed 6 years ago

Save Time. Improve prospect experience. Increase in productivity.

Pros

Very reliable, easy for clients to use too. I use this often for website administration training to show clients how to update their websites and they can see my screen clearly without any jumping or lag while I'm working.

Cons

No cons were added to this review