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Pet Manager Logo

Pet Software with New Tricks

Table of Contents

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Is this product right for your business?

Find out with a

Pet Manager - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Pet Manager overview

Based on 61 verified user reviews

What is Pet Manager?

By industry, Pet Manager reviewers are most commonly professionals in consumer services (38%). The most frequent use case for Pet Manager cited by reviewers is managing kennels (98% of reviewers).

What are the most popular integrations for Pet Manager?

The Pet Manager integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Pet Manager.

Starting price

45flat rate /
per month

Alternatives

with better value for money

Pet Manager’s user interface

Ease of use rating:

Pet Manager pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(3)
5(58)

What do users say about Pet Manager?

By industry, Pet Manager reviewers are most commonly professionals in consumer services (38%). The most frequent use case for Pet Manager cited by reviewers is managing kennels (98% of reviewers).

Select to learn more


Who uses Pet Manager?

Based on 61 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services
Hospitality
Veterinary
Professional Training & Coaching
Others

Use cases

Kennel
Pet Grooming

Pet Manager's key features

Most critical features, based on insights from Pet Manager users:

Online booking
Client management
Mobile access
Pet birthday tracking
Electronic payments
Photo Management
Records management
Pet grooming
Client portal

All Pet Manager features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Animal database
Appointment management
Appointment scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Client management
Client portal
Confirmations/Reminders
Credit card management
Credit card processing
Customer accounts
Customer database
Customer history
Customer management
Customer service management
Customization
Discount management
Document storage
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email alerts
Email marketing
Email reminders
Employee management
Event calendar
Facility scheduling
Inventory management
Invoice management
Mobile access
Mobile grooming
Multi-Location
Multiple user accounts
Onboarding
Online booking
Payment processing
Personalization
Pet birthday tracking
Pet grooming
Photo Management
Point of sale (pos)
Real-Time reporting
Receipt management
Records management
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Sales reports
Scheduling
Search/Filter
Service catalog
SMS messaging
SMS reminders
Staff management
Task management
Task scheduling
Third-Party integrations
User management
Vaccine management

Pet Manager alternatives

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45

Per month

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44.99

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Gingr logo
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95

Per month

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Pet Manager pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

45

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Multiple Cattery Pens/Suites
  • Multiple Day Care Places
  • Multiple Dog Kennels/Suites
  • Multiple Grooming Places
  • Multiple Training Places
  • Multiple Dog Park Places
  • Multiple Hydrotherapy Places
  • Multiple In-Home Services Places
  • Multiple Walking Places

Standard

65

Per month

Features included:

  • 1 Site/Location
  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 30 Cattery Pens/Suites
  • Up to 30 Day Care Places
  • Up to 30 Dog Kennels/Suites
  • Up to 30 Grooming Places
  • Up to 30 Training Places
  • Up to 30 Dog Park Places
  • Up to 30 Hydrotherapy Places
  • Up to 30 In-Home Services Places
  • Up to 30 Walking Places

Deluxe

85

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • 1 Site/Location
  • Unlimited Users
  • Unlimited Cattery Pens/Suites
  • Unlimited Day Care Places
  • Unlimited Dog Kennels/Suites
  • Unlimited Grooming Places
  • Unlimited Training Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

Multi-site

220

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 3 Sites/Locations
  • Unlimited Cattery Pens/Suites
  • Unlimited Day Care Places
  • Unlimited Dog Kennels/Suites
  • Unlimited Grooming Places
  • Unlimited Training Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

Enterprise Plan

340

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 5 Sites/Locations
  • Unlimited Day Care Places
  • Unlimited Cattery Pens/Suites
  • Unlimited Dog Kennels/Suites
  • Unlimited Training Places
  • Unlimited Grooming Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

User opinions about Pet Manager price and value

Value for money rating:

To see what individual users think of Pet Manager's price and value, check out the review snippets below.

“It has allowed us to grow our business and focus more on the animals in our care and more communication time with clients and taken away the booking admin (juggling what availability we have) and payment portion of our work load.”
DM

Diane M.

Manager

“The efficient point-of-sale system facilitates quick and hassle-free transactions for boarding costs, enhancing convenience and flexibility for clients.”
CS

Cleo S.

Director

Pet Manager integrations (3)

Integrations rated by users

We looked at 61 user reviews to identify which products are mentioned as Pet Manager integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.9 (12)

Xero logo
Xero

Integration rating: 4.5 (6)

Integration rating: 4.7 (3)

The integration with Mailchimp is important because it allows you to automatically collect and manage email subscribers from your website, making it easier to run email marketing campaigns, send updates, and stay connected with customers without manu

NC

Nikole C.

permit tech

Integration rating: 5.0 (1)

Need to be able to give non-members an option to purchase.

Monthly bill for my clients

TS

Todd S.

Owner

1/2

Pet Manager customer support

What do users say about Pet Manager customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Pet Manager customer support.

Widespread user sentiment highlights Pet Manager’s support team as highly responsive, knowledgeable, and quick to resolve issues.

Frequently reported by users, customer support is easy to contact, patient, and provides detailed guidance, including tutorials and phone assistance.

Support options

Faqs/forum
Email/help desk
Phone support
Chat
Knowledge base

Training options

Webinars
Live online
Documentation
In person
Videos

To see what individual users say about Pet Manager's customer support, check out the review snippets below.

“Help is just a click away and the team is always friendly and amazing with details advice to guide us through any problems.”

Ja

Jody a.

Boarding Kennels Owner

“I can’t fault pet manager, If I ever have a problem or can’t figure something out, I just send a message to the help team and within a day I have my answer.”

MN

Michelle N.

Owner

“I find the Settings can be quite technically challenging, and I often have to ask the customer support to help make changes for me.”

CB

Candy B.

Kennel Owner

“When I first joined Pet Manager I did find it difficult to follow the online instructions and Ian did have to phone me to sort a particular issue.”

BC

Brenda C.

Owner Operator

Pet Manager FAQs

Q. Who are the typical users of Pet Manager?

Pet Manager has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Pet Manager used for?

Highly awarded in 2024 for Customer Service, Ease of use, best value and functionality and features. Discover the rising star of Pet Software! Pet Manager is a cloud-based pet software solution designed to help kennels, catteries, groomers, trainers and pet resorts of all sizes manage records, bookings, billing, payments and communications. The platform includes a customer relationship management (CRM) system which stores client information such as addresses, phone, email, secondary contact, vet, and more in a centralized database. Pet Manager comes with a self-service portal, which allows customers to create reservations, add personal details, check availability, and update pet information. Features include transactions history, automated emails/SMS, communication logs, automatic cost calculator, reporting, and daily backups. Scheduling functionality lets users modify bookings and check-ins/check-outs using a drag-and-drop interface. Pet Manager sends automatic notifications for stay confirmations, visit details, payment reminders, and more. Pet Manager’s interactive dashboard displays in-house occupancy, pick-ups/drop-offs, and dietary or medical notes for pets. The clickable tiles feature enables managers to search the customer database and view daily tasks. Pet Manager integrates with various third-party applications such as Xero, MailChimp, and Stripe.


Q. Does Pet Manager support mobile devices?

Pet Manager supports the following devices:
Android, iPhone, iPad


Q. What level of support does Pet Manager offer?

Pet Manager offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

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