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Syracuse Logo

Reveal your organization's information assets with Alfeo.

Table of Contents

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Syracuse - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Syracuse overview

What is Syracuse?

Alfeo, a French publisher specializing in knowledge and document management solutions, offers the Syracuse tool to meet two major challenges:

- The practical implementation of an innovative knowledge management portal (Syracuse Knowledge Management).

- The organization and distribution of your document resources (Syracuse Document Management).

By contributing its technological expertise and in-depth business knowledge, Alfeo aims to guarantee the efficiency and longevity of its customers' investments. Adopted by over 500 customers and supported by a community of several thousand professionals, the Syracuse solution is a proven and reliable choice.

https://alfeosoft.com

Starting price

17per user /
per month

Syracuse’s user interface

Ease of use rating:

Syracuse reviews

Overall rating

4.5

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Syracuse's key features

Most critical features, based on insights from Syracuse users:

Compliance tracking
Access controls/permissions
Collaboration tools
File sharing
File conversion
Archiving & retention

All Syracuse features

Features rating:

Access controls/permissions
Access expiration management
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Archiving & retention
Audit management
Calendar management
Catalog management
Collaboration tools
Commenting/Notes
Communication management
Compliance tracking
Content library
Content management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Data import/export
Decision support
Discussions/Forums
Document automation
Document classification
Document lifecycle management
Document management
Document review
Document storage
Drag & drop
File conversion
File management
File sharing
For legal professionals
For medical purposes
Forms management
Full text search
Generative ai
Indexing
Knowledge base management
Knowledge management
Live chat
Metadata extraction
Multi-Language
Multiple format support
Quality control
Real-Time notifications
Real-Time reporting
Reminders
Reporting & statistics
Role-Based permissions
Rules-Based workflow
Search/Filter
Secure data storage
Self service portal
Single sign on
Social media integration
SSL security
Surveys & feedback
Tagging
Task management
Text editing
Third-Party integrations
Version control
Widgets
Workflow management

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Syracuse pricing

Value for money rating:

Starting from

17

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Syracuse price and value

Value for money rating:

Syracuse support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Videos
In Person
Live Online

Syracuse FAQs

Q. Who are the typical users of Syracuse?

Syracuse has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Syracuse offer?

Syracuse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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