VidyoConnect Pricing, Features, Reviews & Alternatives

VidyoConnect

Web conferencing platform for chat and video communication

4.36/5 (25 reviews)

VidyoConnect overview

What is VidyoConnect?

VidyoConnect is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations conduct virtual meetings and facilitate team communication through audio or video calls. With a patented routing technology and high-resolution endpoints, managers can optimize the frame rate and display quality of videos.

Enterprises can use VidyoConnect to secure virtual interactions with TLS, SRTP, H.235, and AES 256-bit encryption protocols, maintaining compliance with SOC 2 and HIPAA regulations. Using an administrative dashboard, managers can gain an overview of maximum concurrent participants, total voice or video minute usage, number of meetings, license utilization, registered users, and active endpoints on a centralized platform. Customers can record video conferences, meetings, training, lectures, and health consultations for future reference.

VidyoConnect allows organizations to filter data based on tenant lists, time range, or granularity and export customers’ call detail records (CDR) in multiple formats according to requirements. The software also provides Lightweight Directory Access Protocol (LDAP) integration to help businesses verify and authenticate the identity of end users.

Pricing

Pricing options
Free trial
Value for money
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Devices

Business size

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VidyoConnect screenshot: VidyoConnect audio/video calls screenshot
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VidyoConnect user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.0
  4.1
Staci D.

Vidyo Replaced Google Hangouts

Used weekly for 2+ years
Reviewed 2019-04-19
Review Source: Capterra

I would highly recommend Vidyo. It was has worked great in our organization - easy download and access. The technology seems to work more often than not :)

Pros
I like that all users access have simple and clear instructions to access the meeting. We were using Google Hangouts but sometimes would meet with users outside our organization (some who did not have Gmail accounts) and we'd have to ask them to set-up Google accounts (which was a hassle for them).

Cons
Even though the instructions were straightforward, some users were still apprehensive to use new technology. It worked great though!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Our favorite tool for video conferencing!

Used weekly for 2+ years
Reviewed 2019-03-12
Review Source: Capterra

Overall, Vidyo is a simple way to start doing video conferencing, especially with large groups! The conference room setup is very high quality, and Vidyo allows us to connect with multiple teams at other locations in our organization quickly.

Pros
I love how easy it is to install and set up Vidyo and how simple they've made it to invite people to a call. It's super easy to navigate for sharing screens, and the chat feature is simple but enables high engagement. The quality has always been a highlight as well!

Cons
For some reason, Vidyo seems to require frequent updates on all of its platforms, so "staying logged in" is a less functional basic feature. It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials. But this is a very minor concern.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Catrina W.

It's okay

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

Pros
I like that it is a secure video resource and my office uses it frequently. I use it at least 3 to 5 times a week.

Cons
The main issue that i have with this program is that it is so incredibly buggy. It consistently skips freezes and struggles with start up. Most of the time after the program is running i can't always get into a dedicated room and i get kicked out. It also has a tendency to fail when it comes to talking into the computer and doesn't relay voices over.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Jason H.

Best Video Conferencing Tool on the Market

Used weekly for 2+ years
Reviewed 2016-11-07
Review Source: Capterra

This product is the best video conferencing tool on the market. It is incredibly easy for an end-user to host meetings, manage participants, share a screen or just an app, and, of course, video chat. The service maximizes the efficiency of the bandwidth needed for successful meetings. And you can use pretty much any device to participate

Pros
This product is so easy to use. You can use any device you wish. The video quality is superb, and the ability to share screens/documents is awesome. I use this service with my volunteer work in my church. As a world-wide organization, remote members of our church depend heavily on this service.

Cons
Might be a little pricey compared to other products with a similar feature set.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Davide C.

A very good video conference tool

Used weekly for 2+ years
Reviewed 2018-09-29
Review Source: Capterra

I have been using Vidyo for some 7-8 years now, and I find it extremely useful. I have taught webinars and held video conferences and almost always found it reliable.

Pros
Vidyo is easy to install and very easy to use. The quality of the call adjusts automatically to the speed of your internet connection being used, so it works fairly even with relatively slow connections. It is secure and it has some nice extra features like recording that can be very useful.

Cons
The idea behind the way Vidyo is structured is that of "rooms". I really have nothing against the idea, but it's not immediate to those who are used to basic programs like Skype.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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VidyoConnect pricing

Pricing options
Free trial
View Pricing Plans

Contact Vidyo for pricing information.

VidyoConnect features

API
Activity Dashboard
Call Recording
Call Routing
Chat/Messaging
Collaboration Tools
Communication Management
Contact Management
Data Import/Export
Live Chat
Mobile Access
Reporting/Analytics
Third Party Integrations
Video Conferencing

Access Controls/Permissions (177 other apps)
Alerts/Notifications (249 other apps)
Call Monitoring (169 other apps)
Customizable Branding (145 other apps)
IVR / Voice Recognition (139 other apps)
Reporting & Statistics (210 other apps)

Additional information for VidyoConnect

Key features of VidyoConnect

  • 256-bit Encryption
  • Data Encryption
  • LDAP Integration
  • Mobile Screen Support
  • Presentation Tools
  • Screen Sharing
  • Video Conferencing
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