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Windward System Five Logo

Cloud-based business management solution | ERP for your SMB

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Windward System Five - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Windward System Five overview

What is Windward System Five?

Windward System Five is a fully integrated business management platform designed for independent and growing businesses with complex operational needs. It combines point of sale (POS), inventory management, CRM, and accounting into a single system, providing a consistent and accurate data foundation across the organization.

System Five supports end‑to‑end operational workflows, including purchasing and receiving, multi‑location inventory management, work orders and special orders, invoicing, and accounts receivable. The platform is highly configurable, allowing businesses to adapt pricing, inventory structures, workflows, and permissions to match real‑world operations rather than forcing process changes to fit the software.

Native reporting is extended through Windward Intelligence, an optional analytics layer that delivers KPI dashboards and performance visibility across sales, margins, customers, and operational trends. This enables managers and owners to move beyond static reports and monitor business health in near real time.

For businesses selling both in‑store and online, Windward System Five integrates with WebSell for e‑commerce. Product, pricing, and customer data remain synchronized, and online orders are processed using the same fulfillment, invoicing, and accounting workflows as brick‑and‑mortar transactions—simplifying omnichannel operations and reducing manual work.

Windward System Five is supported by personalized onboarding, training, and ongoing support, making it a strong fit for organizations that value flexibility, long‑term scalability, and direct access to knowledgeable product experts.

Starting price

135per user /
per month

Alternatives

with better value for money


Pros & Cons

Reporting

Training and Learning Curve

Sales Reporting

Customer Support

Customization

Frequent software errors and glitches

Windward System Five’s user interface

Ease of use rating:

Windward System Five pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(34)
3-4(84)
5(71)

What do users say about Windward System Five?

Development is out of control - one developer in one area will fix something but that will break 4 other things in other areas.

Select to learn more


Who uses Windward System Five?

Based on 189 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Consumer Goods
Automotive
Furniture
Others

Use cases

Retail POS System
Retail Management Systems

Windward System Five's key features

Most critical features, based on insights from Windward System Five users:

Returns management
Retail inventory management
Reporting/Analytics
Purchase order management
Order management
Multi-Location
CRM
eCommerce management
Merchandise management
Accounting integration

All Windward System Five features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Age verification
Alerts/Notifications
API
Asset lifecycle management
Asset tracking
Availability indicator
Availability management
Barcode recognition
Barcode/Ticket scanning
Barcoding/RFID
Billing & invoicing
Calendar management
Cash management
Commission management
Contract/License management
Cost tracking
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customer management
Customizable reports
Data import/export
Data synchronization
Discount management
Document management
Document storage
eCommerce management
Electronic signature
Email marketing
Employee management
Forecasting
For liquor stores
For retail
Gift card management
Inspection management
Inventory management
Inventory optimization
Inventory replenishment
Inventory tracking
Invoice management
Item management
Loyalty program
Maintenance management
Maintenance scheduling
Merchandise management
Multi-Channel management
Multi-Currency
Multi-Location
Ordering automation
Order management
Payment processing
Point of sale (pos)
Price/Margin management
Pricing management
Product catalog
Product identification
Promotions management
Purchase order management
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Receipt management
Reporting/Analytics
Reporting & statistics
Reservations management
Retail inventory management
Retail management
Returns management
Returns tracking
Sales order management
Sales reports
Sales tax management
Sales trend analysis
Scheduling
Search/Filter
Shipping management
Stock management
Supplier management
Third-Party integrations
Touch screen
Transaction history
Utilization reporting
Warehouse management
Work order management

Windward System Five alternatives

Windward System Five logo

Starting from

135

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Epos Now logo

Starting from

349

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Shopify logo

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RetailEdge logo

Starting from

495

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Windward System Five pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

2-10 Users

155

/user

Per month

Features included:

  • 24/7 Live Customer Support
  • 2-Factor Authentication
  • Add Ons – Advanced Inventory Control
  • Contractor Solution
  • Department Solution
  • Health Billing (ADP AADL)
  • Multi-Currency
  • Payroll
  • Secure Cloud Backup
  • Updates Included
  • Windward Intelligence
  • Windward SCAN App

11-20 Users

139

/user

Per month

Features included:

  • 24/7 Live Customer Support
  • 2-Factor Authentication
  • Add Ons – Advanced Inventory Control
  • Contractor Solution
  • Department Solution
  • Health Billing (ADP AADL)
  • Multi-Currency
  • Payroll
  • Secure Cloud Backup
  • Updates Included
  • Windward Intelligence
  • Windward SCAN App

21+ Users

135

/user

Per month

Features included:

  • 24/7 Live Customer Support
  • 2-Factor Authentication
  • Add Ons – Advanced Inventory Control
  • Contractor Solution
  • Department Solution
  • Health Billing (ADP AADL)
  • Multi-Currency
  • Payroll
  • Secure Cloud Backup
  • Updates Included
  • Windward Intelligence
  • Windward SCAN App

User opinions about Windward System Five price and value

Value for money rating:

To see what individual users think of Windward System Five's price and value, check out the review snippets below.

“Capable with inventory tracking, private customer data management, and invoicing.”
MB

Mason B.

Sales Associate

“The interface is good, we host on premises so performance is generally OK (after 20+ years our dataset is getting big and some reports are slow.)”
GH

Greg H.

Owner

Windward System Five integrations (5)

Integrations rated by users

We looked at 189 user reviews to identify which products are mentioned as Windward System Five integrations and how users feel about them.

Integration rating: 4.0 (2)

Payment Processor for credit card payments.

SW

Sal W.

Director Of Operations

WooCommerce logo
WooCommerce

Integration rating: 1.0 (1)

Customers and administrators alike expect prompt notifications and Mailgun does that at a fraction of the cost of their competitors. I wish all our eCommerce clients would use Mailgun!

Turn any site into a shop in minutes

BW

Benjamin W.

Lead Engineer and General Manager

1/2

Integration rating: 5.0 (1)

Windward System Five customer support

What do users say about Windward System Five customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Windward System Five customer support.

A subset of reviewers highlight Windward's friendly, knowledgeable, and responsive support team, available 24/7 for assistance.

Multiple users appreciate that support staff work hard to resolve issues, provide helpful training, and genuinely care about business needs.

A number of users report inconsistent support quality, with some techs lacking expertise or providing only temporary fixes.

Multiple users mention long wait times for callbacks, high support costs, and frustration with offshore or non-local support staff.

Support options

24/7 (live rep)
Knowledge base
Email/help desk
Phone support
Faqs/forum

Training options

Live online
Videos
Documentation
In person
Webinars

To see what individual users say about Windward System Five's customer support, check out the review snippets below.

“From finding customer to products ,it has a report for everything.”

BA

Bob A.

CFO

“fairly easy to use- good customer service -”

TM

Trina M.

Owner

“It then seemed the support workers did not know windward very well and I was brushed off or it would take a long time to resolve the issue. ”

HA

Heather A.

owner

“Development is out of control - one developer in one area will fix something but that will break 4 other things in other areas.”

GH

Greg H.

Owner

Windward System Five FAQs

Q. Who are the typical users of Windward System Five?

Windward System Five has the following typical customers:
Small Business, Freelancers

These products have better value for money


Q. What level of support does Windward System Five offer?

Windward System Five offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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