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Medallia Concierge
5
82
4
23
3
8
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for customer service & team collaboration
Last updated: March 2026
Medallia Concierge Alternatives & Competitors (2026)
Top 3 free alternatives
0.1
Value for money
Starting price
0.1
Functionality
API
5/5
Calendar Management
5/5
Batch Communications
4.5/5
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
Value for money
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0.2
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
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4.7/5
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5/5
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0.5
Value for money
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Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Audience Targeting
N/A
Value for money
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0.1
Functionality
A/B Testing
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Audience Targeting
N/A
0.2
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.3/5
API
4/5
Access Controls/Permissions
N/A
Top Features
Audience Targeting
5/5
Automated Responses
N/A
Autoresponders
N/A
0.2
Value for money
Starting price
0.2
Functionality
2-Way Messaging
5/5
A/B Testing
N/A
Activity Dashboard
N/A
Top Features
Audience Targeting
5/5
Autoresponders
N/A
Batch Communications
N/A
0.4
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
4.5
Value for money
No pricing info
Starting price
4.4
Functionality
A/B Testing
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Audience Targeting
N/A
0.1
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.9/5
Campaign Management
4.7/5
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
0.2
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4.3/5
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Audience Targeting
N/A
0.2
Value for money
Starting price
0.1
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
0.5
Value for money
Starting price
0.3
Functionality
Appointment Management
4.6/5
2-Way Messaging
4.5/5
Automated Publishing
4/5
Top Features
Audience Targeting
5/5
Automated Responses
N/A
Autoresponders
N/A
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
2-Way Messaging
1/5
Top Features
Audience Targeting
5/5
Autoresponders
N/A
Batch Communications
N/A
1.0
Value for money
Starting price
0.6
Functionality
Appointment Management
3.9/5
2-Way Messaging
3/5
Appointment Scheduling
2.6/5
Top Features
Audience Targeting
5/5
Audience Targeting
N/A
Autoresponders
N/A
0.2
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Autoresponders
5/5
A/B Testing
N/A
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
0.2
Value for money
Starting price
Functionality
A/B Testing
N/A
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Audience Targeting
N/A
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
Activity Dashboard
N/A
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Autoresponders
N/A
0.2
Value for money
Starting price
0.1
Functionality
Accounting
5/5
360 Degree Feedback
4.8/5
Advertising Management
4.8/5
Top Features
Audience Targeting
5/5
2-Way Messaging
N/A
Appointment Scheduling
N/A
0.3
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Audience Targeting
5/5
Appointment Scheduling
N/A
Audience Targeting
N/A