App comparison
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Medallia Concierge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for customer service & team collaboration
Medallia Concierge Alternatives & Competitors (2026)
Top 6 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
0.2
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.4
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.3
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.3
Value for money
Starting price
0.2
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
0.2
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Clearstream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The church texting software you'll love
Value for money
Starting price
0.2
Functionality
Campaign Scheduling
5/5
Role-Based Permissions
5/5
Email Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.2
Value for money
Starting price
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Promotion Engine for Enterprises
Value for money
Starting price
0.1
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
0.5
Value for money
No pricing info
Starting price
0.1
Functionality
Online Polling
N/A
Multi-Channel Distribution
N/A
Campaign Analytics
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
0.3
Value for money
Starting price
0.2
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business texting software
0.3
Value for money
Starting price
0.4
Functionality
API
5/5
Push Notifications
5/5
Mobile Access
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
0.1
Value for money
Starting price
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
5/5
Real-time Conversations
5/5