Zoho SalesInbox Pricing, Features, Reviews & Comparison of Alternatives

Zoho SalesInbox

Email client built exclusively for salespeople

3.5/5 (2 reviews)

Zoho SalesInbox overview

What is Zoho SalesInbox?

Zoho SalesInbox is an email client designed exclusively to help salespeople stay on top of the most important clients and deals. Users can get their email and sales activities prioritized automatically according to their sales pipeline and deal stages. The platform intelligently organizes leads by columns and folders, and enables advanced CRM filters that help users find emails fast.

Zoho SalesInbox lets users perform CRM activities right from their email inbox and automates lead conversion processes. Users can set advanced rules or simply drag and drop emails to convert contacts into leads and deals. The user’s emails are kept in sync with their existing CRM system, and auto-suggestion features reduce contact search time.

Before hitting send on an email, Zoho SalesInbox provides its users with contextual contact information including basic info, deal summaries, notes, and the contact’s entire history with the organization via timeline view. Companies can quickly bring new hires up to speed and prevent any disruptions to sales processes due to employee turnover or role changes.

Zoho SalesInbox enables users to sell in real time with automated alerts and notifications for follow-up tasks. Email workflow tasks can be saved and associated to specific clients, while ‘ResponseWatch’ notifies users when a client fails to respond within a certain timeframe. The solution helps salespeople make the perfect pitch with personalized templates and email insights that tell which leads are listening.


Pricing options
Value for money
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Business size



United States, United Kingdom, Australia, India

Supported languages

Zoho SalesInbox screenshot: SalesInbox works on any mobile device as well as with existing email clientsZoho SalesInbox - Your Pipeline. Your Inbox.Zoho SalesInbox screenshot: Fine-tune your emails with analytics to make the perfect pitchZoho SalesInbox screenshot: Alerts for follow-up activities and notifications about the conversations that matter mostZoho SalesInbox screenshot: Automate the process of lead creationZoho SalesInbox screenshot: SalesInbox gives users the contextual info they need to craft the right messageZoho SalesInbox screenshot: Organize and prioritize sales activities according to the sales pipeline and the stage each deal is inZoho SalesInbox screenshot: Get email automatically prioritized and organized according to the deals that matter mostZoho SalesInbox screenshot: Filters using CRM criteriaZoho SalesInbox screenshot: Timeline view displays the whole history with a contactZoho SalesInbox screenshot: Keep emails and CRM data in syncZoho SalesInbox screenshot: Auto-suggest email ID helps find contactsZoho SalesInbox screenshot: ResponseWatch helps users remember what others need to do for themZoho SalesInbox screenshot: Set reminders to act fastZoho SalesInbox screenshot: Create personalized templatesZoho SalesInbox screenshot: Check up on team performance

Zoho SalesInbox reviews

Very good


Value for money
Ease of use
Customer support

I love it and I will definitely keep using it.

Used daily for 6-12 months
Reviewed 2018-04-29
Review Source: Capterra

I love how it tracks email opens. How I can schedule when emails are to be sent and that I can have the email thread.

I do not like that the SalesInbox program opens a completely separate window when you have to send an email.

Rating breakdown

Ease of use

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Another mediocre app in the Zoho suite of apps.

Used weekly for 6-12 months
Reviewed 2020-05-20
Review Source: Capterra

Limited useability for a workplace with older sales people.

I like how SalesInbox is integrated with Zoho CRM. You’re also able to sort emails and track opens, which is great.

The sales people that I trained to use this software ultimately were unable to get on board with the software due to the complexity of SalesInbox.

Rating breakdown

Ease of use

Likelihood to recommend: 4/10

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Zoho SalesInbox pricing

Pricing options
View Pricing Plans

Contact Zoho for detailed pricing information.

Zoho SalesInbox features

Automatic Notifications

API (228 other apps)
Activity Dashboard (137 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (144 other apps)
Call Routing (106 other apps)
Call Transfer (98 other apps)
Caller ID (88 other apps)
Chat (131 other apps)
Communication Management (102 other apps)
Conferencing (107 other apps)
Contact Management (94 other apps)
Customizable Branding (81 other apps)
Instant Messaging (112 other apps)
Real Time Reporting (85 other apps)
Reporting & Statistics (138 other apps)
Third Party Integration (165 other apps)
Video Conferencing (99 other apps)
Voice Mail (88 other apps)

Videos and tutorials

Additional information for Zoho SalesInbox

Key features of Zoho SalesInbox

  • Prioritize emails based on customers and deals
  • Filter using CRM criteria
  • Apply labels to emails
  • Contextual info
  • Timeline view
  • Automate lead creation
  • Convert and create deals
  • Auto-suggest
  • Drag and drop mails to create leads, contacts, and deals
  • Follow-up tasks
  • ResponseWatch feature
  • Reminders
  • Real-time data
  • Email workflow tasks
  • Email insights
  • Template performance
  • Personalized templates
  • Team performance
  • Set notifications and triggers
  • Automatically schedule follow-up calls and events
  • Email client integration
View All Features


Zoho SalesInbox cleverly organizes users' emails into columns, according to the way they have setup their CRM.

Users can search and filter leads by CRM criteria from deal size, closing date, or source, and apply email labels for more fine-grained searches.

Zoho SalesInbox enables users to automate lead conversion processes by setting rules or using drag and drop to create leads, contacts, and deals.

Prevent emails from going unanswered by scheduling automatic follow-up calls and events, with alerts and notifications for the conversations that matter most.

Zoho SalesInbox provides users with appropriate contextual information and a detailed contact history to help them craft the right message to customers.