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Top Rated Call Recording Software with Mid size business - Page 4

Last updated: June 2026

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198 software options

Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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RECITE logo

Numonix Interaction Recording & Quality Management Solutions

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RECITE is an all-in-one solution for call, chat, screen and video recording, quality management, and speech analytics. RECITE gives you the actionable data you need to improve efficiency, increase quality and reduce costs.

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VXT logo

Calling and SMS for professionals

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VXT is a cloud-based VoIP phone system that integrates with the tools you use to run your business. By syncing your calls and SMS with your CRM, VXT helps you to save time, mitigate risk and generate revenue for your business.

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Avoma logo

AI-enabled virtual meeting assistant solution

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Avoma is an artificial intelligence (AI)-enabled solution designed to help businesses streamline meeting management operations for customer-facing teams. It enables professionals to capture customer information before, during, and after meetings and store them in a centralized repository.

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ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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JobPhoning logo

The intuitive telemarketing software

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This telemarketing software is intended for all companies in need of a tool to carry out their telephone prospecting campaigns thanks to a software with ergonomic and powerful features.

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PolyAI logo

Customer-led voice AI for enterprise contact centers

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PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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Callcap logo

Call tracking, monitoring & recording

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Callcap increases visibility into sales and marketing goals, and overall customer experience with measurable, real-time analytics, alerts, feedback, and more

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Gryphon ONE logo

Intelligent Contact Compliance

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The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara securely records and analyzes every call with AI-driven QA. Supervisors can access transcriptions, emotion detection, and performance analytics through OmniScan’s conversational insights dashboard.

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Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

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Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

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Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

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Regal logo

The new standard in AI-powered CX

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Regal is the new standard in AI powered CX offering a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate. Build the highest-answering, best-converting outbound funnel to hit your growth goals way faster.

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Koncert logo

Multi-channel sales engagement with personalization at scale

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Koncert's Sales Engagement Platform delivers revenue and increases B2B sales productivity by up to 800%. We prioritize the best prospects for you to connect with at the right time with multi-channel communications, helping you to consistently exceed your goals.

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Nectar Desk logo

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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ChorusCX logo

Improve Your Contact Center Customer Experience

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Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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EveryDay Voip logo

Cloud-based PBX system

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EveryDay Voip is a cloud-based PBX system, which helps businesses facilitate internal and external communications using various channels such as phone, video meeting, messaging, and more. Features include voicemail, hotdesking, internet fax, concurrent calling, and team collaboration.

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Zoom Contact Center logo

Omnichannel Contact Center

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Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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Wilmac Continuity Replay logo

A Vendor-Neutral Compliance Archive

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Wilmac Continuity Replay empowers searchable and secure unified customer interaction data archiving across enterprise systems.

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

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MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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Call Record Analyzer logo

Web call reporting and analytics platform

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Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications.

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Conquer logo

Revenue Engagement & Sales Acceleration

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Conquer is a revenue engagement and sales acceleration that empowers sales and service teams to be more effective at communicating with customers across email, voice, SMS, and social channels.

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