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Call Tracking
Page 2

Call Tracking Software with Workflow Management (2026) - Page 2

Last updated: April 2026

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Features

Call Recording(39)

Call Routing(36)

Campaign Management(34)

Caller ID(32)

Access Controls/Permissions(25)

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Salesforce Sales Cloud(11)

WordPress(10)

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EasyCall Cloud

4.4

(17)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for managing agents, VoIP & call center operations

EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

Read more about EasyCall Cloud

Users also considered

Revenue.io

4.3

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales engagement and call tracking platform

Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

Read more about Revenue.io

Users also considered

HiperMe!

4.8

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

Read more about HiperMe!

Users also considered

Diabolocom

4.9

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud software for call centers & customer service.

Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

Read more about Diabolocom

Users also considered

inconnect

4.0

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered

Callbox

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered

ViaDialog

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Smart interactions

AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered

Zenith CRM

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CRM, Auto Call, AI Dialer, Call Center Software.

Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

Read more about Zenith CRM

Users also considered

Cisco CDR Reporting & Analytics

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complete Call Analytics Where Cisco Falls Short

Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.

Read more about Cisco CDR Reporting & Analytics

Users also considered

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered

Hosted Contact Center

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligence-Based, Unified Omnichannel Communications

Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

Read more about Hosted Contact Center

Users also considered

BounceHelp

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful Callback Widget for Your Website

Cloud-based marketing and customer engagement solution that helps boost and convert website visitors into inbound calls.

Read more about BounceHelp

Users also considered

Cresta

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-based sales enablement solution

Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Read more about Cresta

Users also considered

TrackMyLeads

(0)

Web-based lead management solution for SMBs

Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Read more about TrackMyLeads

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

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