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Softphone
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Softphone Software with Collaboration Tools (2026) - Page 2

Last updated: April 2026

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Collaboration Tools

Call Recording(39)

CRM(34)

Text to Speech(20)

API(33)

Integrated with

Salesforce Sales Cloud(14)

Slack(13)

HubSpot CRM(22)

Intercom(7)

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39 software options

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Freshcaller

4.0

(35)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Modern Phone System for customer support & sales

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Freshcaller is a modern softphone for customer support, sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up phone operations. Freshcaller offers phone numbers in 90+ countries.

Eloquant

4.3

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Revenue.io

4.3

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales engagement and call tracking platform

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Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

CircleLoop

4.5

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud based business telephony system

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CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

BeInContact

4.4

(14)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Cloud Softphone

4.7

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP solution for designing and deploying softphones

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Acrobits Cloud Softphone is a VoIP platform that helps businesses design, configure, and deploy white-label softphone applications in order to streamline communication across the organization. Key features include audio and video calls, file transfer, data encryption, and contact management.

ITC Cloud

4.4

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business Communication. Simplified.

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Step into the future with ITC Cloud! Say goodbye to communication complexities. Collaborate effortlessly from anywhere on any device. Our 24/7 help desk ensures your business success. We're committed to exceeding your expectations. Trust ITC Cloud to take your communication to new heights!

Aline

4.3

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based VoIP phone system

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Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing, recording, shared extensions, live chat and various other functionalities. Other features include customizable caller ID, virtual fax, call transfer, and spam blocking.

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

metricVOICE

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

PBXPlus

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual PBX business phone system for growing businesses

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Increase your business productivity with PBXPlus virtual PBX software by adding unlimited extensions, call forwarding, setting business hours, integrating with your CRM and many more features.

RingRx

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Huddle

2.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Video conferencing and unified communications software

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Huddle is a video conferencing and unified communications software that helps businesses manage virtual phones, customize hold music, record calls, generate transcriptions, and more on a centralized platform. It allows team members to utilize the built-in instant messaging tool to conduct two-way communications via individual or group chats and file-sharing capabilities.

Nvoip

(0)

Connecting businesses and customers.

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Nvoip is a communication platform that helps businesses communicate better with their customers.