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PBXPlus Logo

Virtual PBX business phone system for growing businesses

PBXPlus Pricing, Features, Reviews and Alternatives

PBXPlus FAQs

Q. What type of pricing plans does PBXPlus offer?

PBXPlus has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of PBXPlus?

PBXPlus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does PBXPlus support?

PBXPlus supports the following languages:
English, French, German, Italian, Portuguese, Portuguese, Portuguese, Spanish


Q. Does PBXPlus offer an API?

No, PBXPlus does not have an API available.


Q. What other apps does PBXPlus integrate with?

PBXPlus integrates with the following applications:
CompanyHub, Zoho CRM, Insightly, ClinchPad, Freshsales, Agile CRM, Contactually, OnePageCRM, Twilio, CRM.io, Copper, HubSpot CRM


Q. What level of support does PBXPlus offer?

PBXPlus offers the following support options:
Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, Chat

PBXPlus product overview

What is PBXPlus?

PBXPlus virtual PBX software by 500apps can boost your team's productivity with features like unlimited extensions, automatic call forwarding, and CRM integration. It allows you to integrate select carriers, automate your call processes with drag-and-drop call flow creation, and track your call flows to drive revenue through improved call processes and menu options.

Key benefits of using PBXPlus

• Virtual PBX: With the capacity to coordinate your current CRM into your virtual telephone framework, you have all of your client's data readily available.
• CRM Integration: Get to realize your clients better and assemble enduring connections through top to bottom call the executives and keep on conveying excellent client assistance.
• Text-to-Speech: Use the inherent text-to-speech converter in your dynamic call streams to peruse suitable text, for example, good tidings or welcome notes.
• Call Management: Boost your usefulness by overseeing how the client explores your virtual telephone framework and interfaces with representatives. Likewise, increment income by eliminating the time representatives spend dealing with calls.
• Call Handling: Manage how clients explore your facilitated PBX and associate with your representatives and cut down the number of time workers spend taking care of calls.
• Call Flow Automation: Open up more opportunities for your representatives and diminish upward expenses via mechanizing processes for your client calls. Permit representatives to focus on their calls and deal with their working days to offer top-notch assistance to your clients.
• Set Business Hours: Mention your business hours and oversee call streams in a like manner. Illuminate your clients to contact you at the right time with a recorded message
• Limitless Extensions: Use infinite expansions on a solitary number and make it advantageous for the two clients and your groups to deal with calls whenever.
• Call Automation: With call process robotization, mechanize all of your call cycles and ensure you won't ever miss your client calls.
• Visual Design: Design call streams with simple to-utilize, intuitive stream manufacturer. Add hubs of your decision to alter call streams and assemble them as your business needs.
• Different IVR trees: Give other choices to your clients while contacting you and make it simple for them to interface with your groups for any inquiries.
• Virtual Numbers: Add new numbers, change call streams and utilize existing numbers, so your clients make sure to contact you each time they call.
• Integrate New Numbers: Assign your call stream to any remarkable virtual telephone number you obtain, making it a drawn-out answer for any developing business. Help your group's effectiveness by relegating individual numbers to every worker to keep on making customized encounters for your clients.
• Call Analytics: Easily track your call streams to assist with driving income through better call cycles and menu choices. Examine each progression the client accepts during calls to figure out what choices tempt them at whatever point they contact your business.
• Call Reports: Gain a superior comprehension of your clients and your call stream interaction to dissect the information and create call reports.
• User Call Logs: Get standard call logs to determine who called you and when. Gain proficiency with the total cycle or stream your clients follows to advance call streams.
• Call Forwarding: Configure the call stream to take into account programmed sending with the goal that representatives can invest their energy fabricating enduring client connections.
• Automatic Recording: Allow all your sent calls to be recorded with the client's agreement to involve it for serving improved clients.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk
Chat

Training options

Webinars
Live Online
Documentation
Videos

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PBXPlus pricing information

Value for money

5.0

/5

1

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PBXPlus features

Functionality

5.0

/5

1

Total features

32

5 categories

Most valued features by users

Third-Party Integrations
API
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Contact Management
Call Recording
Communication Management

PBXPlus users reviews

Overall Rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

AvatarImg
AvatarImg

Tejas R.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Virtual Phone Numbers is the Best Feature

Reviewed 3 years ago

Overall experience with PBX+ was quite good. No hiccups whatsoever.

Pros

PBX+'s virtual system really helped us scale our outreach & sales call by a very good percent. We really wanted a virtual phone system for our business. Apart from that, Call analytics is something that was crucial. We liked it because we wanted a data-driven approach to our sales process. This really helped us a lot in that.

Cons

There should be a distribution system for calls. I wanted to distribute a certain percentage of my leads to X & Y person on a percentage basis. I didn't find that.

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