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Top Rated Telephony Software with Real time monitoring - Page 6

Last updated: May 2026

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165 software options

inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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KrispCall logo

AI-powered cloud phone system for global teams

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KrispCall is an AI-powered cloud phone system for sales and support teams. Get local, mobile, or toll-free numbers in 100+ countries, run IVR phone trees, record and transcribe calls, and track performance with call analytics. Connect your phone to tools likeHubSpot, Zoho, Pipedrive, Zendesk, Zapier

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Toky logo

Virtual phone system for business sales and customer support

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The telephony service you need at an affordable price, make and receive calls using your website, virtual phone number and much more.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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VOXOX logo

Voice and SMS marketing suite of solutions

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VOXOX is an innovator in 5G-AI cloud-based communication solutions with 15 years of proven success in enabling small businesses to create meaningful and lasting connections with their customer through easy-to-use, smart, cloud-based voice and SMS automation solutions.

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Ameyo logo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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Quo logo

The collaborative phone system trusted by 90k+ teams

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Quo is the collaborative phone system trusted by teams at over 90,000 businesses.

Quo modernizes business telephony with a cloud-based phone system built for teams. Get shared numbers, intelligent call routing, recording, and AI-generated call notes, all on one simple platform.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Five9 logo

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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Aircall logo

AI powered customer communications platform

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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JustCall logo

AI-Powered Business Communication for Sales & Support Teams

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Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place.

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MightyCall logo

MightyCall's Call Center solution for your business.

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MightyCall’s telephony capabilities makes business communications more reliably than ever. With dozens of features, you can know that every aspect of your company’s communications is covered smoothly.

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GoContact logo
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Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Operata logo
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Real-time performance monitoring for cloud contact centers

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Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Voice Solution logo
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We simplify enterprise communication platform

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Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

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SIP-Trunk logo
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One provider connecting your global offices. Swiss quality.

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Swiss SIP Trunk for global businesses. The only provider connecting headquarters and branches with one connection, contract, and invoice. Certified for Starface, Unify, Swyx, and MS Teams. Trilingual support. Free 14-day trial.

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Callbeat logo
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Cloud virtual phone system with AI assistants

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As a Cloud PBX & VoIP solution for México and LATAM SMEs, CALLBEAT unifies corporate communications without physical hardware. Our B2B SaaS platform empowers remote teams with mobile softphones, intelligent IVR, and seamless call routing, ensuring zero missed sales.

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3C Plus logo
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Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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BNA logo
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The most effective customer engagement tool.

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The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

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