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KrispCall

Cloud Telephony For Modern Businesses

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KrispCall Pricing, Features, Reviews and Alternatives

KrispCall FAQs

Q. What type of pricing plans does KrispCall offer?

KrispCall has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of KrispCall?

KrispCall has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does KrispCall support?

KrispCall supports the following languages:
English


Q. Does KrispCall support mobile devices?

KrispCall supports the following devices:
Android, iPad, iPhone


Q. Does KrispCall offer an API?

No, KrispCall does not have an API available.


Q. What other apps does KrispCall integrate with?

KrispCall integrates with the following applications:
Zapier, Pipedrive, HubSpot Sales Hub, HubSpot CRM


Q. What level of support does KrispCall offer?

KrispCall offers the following support options:
Phone Support, 24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Knowledge Base

KrispCall product overview

Price starts from

15

/user

Per month

What is KrispCall?

KrispCall is a cloud-based telephony solution tailored for high-growth startups and modern enterprises. With KrispCall, you can unlock a range of advanced features:

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Chat
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Live Online
Documentation
Videos

Not sure about KrispCall? Compare it with a popular alternative

Starting from

15

/user

Per month

Free plan
Free trial
Pricing range

Starting from

100

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

KrispCall pricing information

Value for money

3.8

/5

6

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

KrispCall features

Functionality

3.3

/5

6

Total features

26

1 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
Activity Dashboard
Chat/Messaging
Call Recording
Call Routing
Call Monitoring
Live Chat

Functionality contenders

KrispCall users reviews

Overall Rating

4.0

/5

6

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

3

2

0

0

1

Overall rating contenders

EW
AvatarImg

Esabella W.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Helped us to establish our business in USA

Reviewed 7 months ago

Overall experience is outstanding. The team was a big help during the transition to this new system & playes a crucial role in the successful expansion of our business..

Pros

They proved to be highly effective and dependable. The free USA number they provided was a huge help in getting everything set up while expanding our business. The krispcall account executive and support team are incredibly helpful and knowledgeable -- they truly know their stuff!

Cons

Now they only have HubSpot integration , expanding integration beyond HubSpot would further enhance our workflow automation and team management capabilities

Vendor response

Thank you for your valuable feedback! We're thrilled to hear that our services played a crucial role in successfully establishing your business in the USA. We greatly appreciate your feedback regarding the HubSpot integration and We're actively working on expanding our integrations beyond HubSpot to provide you with even more options for seamless workflow automation and enhanced team management capabilities. Our dedicated team is always here to support you. Here's to continued success and growth for your business!

ML
AvatarImg

Mike L.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Helped us to run our customer service department smoothly

Reviewed 6 months ago

Our experience with KrispCall has been outstanding over the past 1.5 years. The platform's continuous expansion of features has immensely supported our Operation

Pros

KrispCall has been great relief for our multinational organization with global client base. It has significantly streamlined our CSD operations. The ability to manage call from different regions on a single platform + eliminating the need for multiple devices to run a contact center has helped us to cut cost and run things easily. Additionally, their excellent customer support. Despite we being in different time zones than them, we can rely on their 24/7 availability. And they resolves any issues within a hour or less!

Cons

They really need to upgrade detailed call analytics directly into the system. This would save us from reaching out to support every time we require reports or need to evaluate performance of agents.

Vendor response

Thank you for sharing your positive experience with KrispCall, Mike! We are delighted that KrispCall has helped to improve your global customer service. We appreciate your valuable feedback regarding the need for better call analytics, and we are actively working on integrating this feature to enhance your experience even further. Furthermore, our support team is available 24/7 to assist you with any inquiries you may have. We are always at your service and value your continued support. Thank you again for choosing KrispCall.

EV
AvatarImg

Erin V.

Translation and Localization, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Misleading Marketing and Aggressive Billing

Reviewed a year ago
Pros

While the platform seemed well-designed and navigable, the aggressive billing policies, misleading advertisements, and utter lack of customer support leave me unable to recommend it.

Cons

This company is extremely misleading and aggressive in its advertising and billing policies. I needed to purchase a virtual Japanese phone number and was forced to pay a full year's fee ($144) just to create an account. Only after making an account did I find that no Japanese numbers were available. Their chat support was unhelpful, and I never received a response. Their phone number for U.S. customer...

Vendor response

Thank you for expressing your concerns, and we apologize for any misunderstandings. Upon reviewing the conversation history with our chat agents, we can confirm that they responded to your queries quickly and guided you through the process. We understand that you were disappointed with documentation verification process and number purchase cost for Japanese numbers with SMS ability. As we have fully...

AC
AvatarImg

Alecia C.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product , service and Customer support

Reviewed 7 months ago

I highly recommend KrispCall to businesses of any size looking to efficiently manage their contact center. It has significantly improved our operations and client interactions.

Pros

I absolutely love the change in availability and reliability that KrispCall brings compared to our previous solution. The real-time call listening feature is a game-changer, allowing me to monitor how our agents are interacting with clients. In emergencies, I can seamlessly guide them through the in-app call box. The flexibility and control it provides are unmatched.

Cons

Occasionally, there are minor problems with calls not getting logged. However, this hasn't posed any significant issues for us.

Vendor response

Thank you for your positive feedback, Alecia! We're thrilled to hear that KrispCall has brought you improved availability, reliability, and real-time call monitoring. We appreciate your recommendation to businesses, and we're continuously working to enhance our service. If you ever encounter any issues, please don't hesitate to reach out to our dedicated support team through website live chat or mail them @ support@krispcall.com

Iy
AvatarImg

Isabella y.

Writing and Editing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Your Remote work Partner

Reviewed 7 months ago

Krispcall is my top choice, despite some flaws. the team is feedback oriented and constantly improving features.

Pros

- Enables calls from any country, and have choices to buy numbers from broad country options..- Handy tool for receiving otps from social media platforms.- They have great customer support.

Cons

- they should include detail call insights, we can oly see call reports from 24 hr and if we need more we need to ask the support, though the support provided prominently.

Vendor response

Thanks for sharing your feedback, Isabella! We're glad to hear that KrispCall has been a valuable remote work partner for you. It's great to know that you find the ability to make calls from various countries and receive OTPs convenient. And we're actively working on enhancing the insights feature to provide you with more detailed and comprehensive call reports. Your input is valuable in shaping our improvements. Thank you for your patience and continued support!

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