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Unified Communications
Customizable reporting

Top Rated Unified Communications Software with Customizable reporting - Page 4

Last updated: June 2026

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94 software options

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Sponsored

CloudCall

4.0

(40)

5

21

4

7

3

7

2

2

1

3

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Advanced, cloud-based computer telephony integration

CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

Read more about CloudCall

Users also considered

Rocket.Chat

4.3

(156)

5

78

4

51

3

23

2

3

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Bring together messaging, voice, video, critical apps, and A

Move away from messy email threads and multiple chatting platforms. Improve your digital workstream with a platform that respects privacy and offers total control of your data, bringing messages, video conference, files and bots together. Never lose track of important information again.

Read more about Rocket.Chat

Users also considered

Webex Suite

4.4

(7.4K)

5

4K

4

2.5K

3

680

2

102

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered

RingCX

4.2

(257)

5

140

4

69

3

30

2

7

1

11

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered

Weave

4.3

(672)

5

417

4

153

3

47

2

20

1

35

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered

NetSuite

4.2

(2K)

5

955

4

785

3

212

2

39

1

55

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered

JustCall

4.1

(224)

5

109

4

70

3

20

2

12

1

13

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Business Communication for Sales & Support Teams

Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place.

Read more about JustCall

Users also considered

8x8 Work

4.1

(309)

5

131

4

107

3

42

2

19

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Integrated contact center, voice, chat, video, and APIs

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Read more about 8x8 Work

Users also considered

Bitrix24

4.2

(995)

5

461

4

355

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

Read more about Fastcall

Users also considered

Pexip Secure Meetings

(0)

Software for scheduling and managing secure meetings

Pexip Secure Meeting provides a collaboration solution with complete control and data ownership.

Read more about Pexip Secure Meetings

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered

Cintrix

(0)

Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

Users also considered

Radius Connect

(0)

Cloud-based telephony & business communication solution

Radius Connect enhances business communication with ease. The cloud-based telephony solution offers flexibility, affordability, and simplicity. It effectively lowers call expenses, enhances call quality, and ensures the business is future-ready.

Read more about Radius Connect

Users also considered

SendIA

(0)

Solution for managing communication across multiple channels

SendIA is a communication management software that allows businesses to optimize communication with customers through SMS, WhatsApp Business API, and chatbots. The platform enables users to create, run, and manage mass messaging campaigns to connect with the target audience.

Read more about SendIA

Users also considered

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered

Ajoxi

(0)

Cloud-based communication platform for businesses

Ajoxi is a cloud-based platform that enhances teamwork through seamless communication and collaboration. This innovative solution streamlines business operations, boosts productivity, and ensures your team can stay connected and productive anywhere. Ajoxi's advanced features, including robust security measures, scalable solutions, and customizable options, can support businesses looking to elevate their communication strategies.

Read more about Ajoxi

Users also considered

Ayudo

(0)

AI powered customer support automation platform

AI-powered unified communications platform that centralizes customer conversations across chat, email, messaging, and voice, enabling automated responses, seamless handoffs, and consistent communication across channels.

Read more about Ayudo

Users also considered

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