APPSeCONNECT Pricing, Features, Reviews and Alternatives

Works as intended, with required functionality all present. Team at InSync is able to customize the software behaviour to anything we need (as long as functionality exists in Magento in the first place, which is a limitation that makes perfect sense). Scheduled activations of the software allow us to synchronize our website with our ERP almost in real time. Even with the time difference, team at InSync makes time to meet during North American office hours, and responds to queries and support tickets overnight most of the time, which is much appreciated.

User interface of the software takes getting used to, and does not seem perfectly optimized for ease of understanding, even though the required functionality exists. On the off chance an error occurs, the error messages are not easily understood by non-developers, or indeed anyone outside of the InSync team. There were some rare instances of difficulties reaching the team, especially in last minute situations, although that is only to be expected given the geographical and time differences.

- Relatively easy to use once you get the hang of back end admin - Has additional bi-directional feeds we hope to use in future - Working with deployment team has been positive experience

- Error codes not descriptive - get the same error (which is not particularly instructive) whether customer or product issue and no way to interpret without applying basic system knowledge and assumptions - Working with dramatic time zone difference is ok for me as I'm up early, but may not be ideal for others; team at AEC is pretty accommodating given the vast difference though - Pretty basic out of the box capabilities; minor tweaks require customization

I am writing to recommend the AppseCONNECT service of SAP b1 integration with salesforce. we were been working since 2017 to until now. This software flexible to use and they have few features where we can monitor syncing process lively between the two systems. There is an every tracking report to monitor the touch points and errors.

Initially when we started this project we faced lot of issues as we are integrating two systems. As we have some customization we got more errors and was not handled properly in the first phase.

Being an IT manager one of the most important key elements is having proper and immediate Support. I were one the first trusting this company and their Sync software, and nowadays I am still convinced is the TOP leading industry in sync ERP with your ecom universe applications. Support is always there, no matter what time of the day, they always there. Only good words for this dedicated team of experts.

Honestly, I would say, NOTHING! They are always open to introduce new features, and solve day to day problems, and allow your business grow, no matter what your needs are.

We have been using the product for several years, and it has been extremely reliable. The team has worked with us to make the software fit our needs perfectly. The best thing I can say about it is that I don't have to think about it. After the initial setup, the syncing between multiple websites and multiple platforms and SAP B1 just works. The team is responsive, and very helpful when it comes to customization requests, training, and setup.

We have had a few instances where I would have liked the error messaging to be a bit more informative, but these instances have been few and far between.