APPSeCONNECT Features

- Relatively easy to use once you get the hang of back end admin - Has additional bi-directional feeds we hope to use in future - Working with deployment team has been positive experience

- Error codes not descriptive - get the same error (which is not particularly instructive) whether customer or product issue and no way to interpret without applying basic system knowledge and assumptions - Working with dramatic time zone difference is ok for me as I'm up early, but may not be ideal for others; team at AEC is pretty accommodating given the vast difference though - Pretty basic out of the box capabilities; minor tweaks require customization

Product does what basic integration intends to do and is backed with a wonderful support team. Team has always been available, even on a non working day.

Lacks monitoring mechanism which is being developed by team and expect to see in next release.

Being an IT manager one of the most important key elements is having proper and immediate Support. I were one the first trusting this company and their Sync software, and nowadays I am still convinced is the TOP leading industry in sync ERP with your ecom universe applications. Support is always there, no matter what time of the day, they always there. Only good words for this dedicated team of experts.

Honestly, I would say, NOTHING! They are always open to introduce new features, and solve day to day problems, and allow your business grow, no matter what your needs are.

We have been using the product for several years, and it has been extremely reliable. The team has worked with us to make the software fit our needs perfectly. The best thing I can say about it is that I don't have to think about it. After the initial setup, the syncing between multiple websites and multiple platforms and SAP B1 just works. The team is responsive, and very helpful when it comes to customization requests, training, and setup.

We have had a few instances where I would have liked the error messaging to be a bit more informative, but these instances have been few and far between.

One of the features that impresses me the most about AppseConnect is its exceptional customer service. Not only are they extremely attentive, but they also demonstrate remarkable efficiency in resolving any queries or issues that may arise. Their dedication and commitment to customer satisfaction are truly remarkable and make my experience with the platform even more rewarding.

While there are many positive aspects to APPSeCONNECT, if I had to mention a downside, it would be the occasional complexity of the setup process. Despite comprehensive documentation and support, some users may find it challenging to configure certain integrations initially.

We use APPSeCONNECT for about 3 years. It connects Magento and SAP. Due to complexity of our requirements and many touch points there were some challenges in implementation stage, but they were successfully resolved. During these years we’ve seen a huge improvement in application and dedicate teamwork of the customer support. Very easy to use and monitor dataflow.

Some issues resolution was delayed due to significantly different time zone but APPSeCONNECT now extended support hours to accommodate US time zone.

The team over at APPSeCONNECT was very pleasant to work with and was able to integrate our B1 Build to our Shipstation platform. The APPSeCONNECT team was very quick to respond to changes in direction and always handled these changes as a priority. They were able to handle multiple touch points across all aspects of our ERP and was able to recommend best practice during our implementation and integration. Overall great experience with a knowledgeable and friendly team.

No cons were added to this review

This software reduces the amount of grunt work that employees have to do by an extraordinary amount. With the auto import/export connection with our Business Management System and Website, we are able to save hours of time and money on employees manually writing orders up, updating inventory, and putting customers in from online orders. This software is exactly the solution that our businesses were seeking. It's easy to use [once you get the hang of it] and it requires little upkeep.

It is extremely complicated software so implementing it has been a challenge for all involved. It takes a while to get everything operational and because of it's complexity, there is some difficulty in making sure everything is properly transmitting across platforms. Thankfully the team at APPSe is great at problem solving and keeping communication open so that problems get rectified quickly.

We are a growing manufacturing company in the organic food sector and have a limited IT department. The staff at InSync was extremely supportive through the entire process. They not only assisted with the conceptualization of the process, but were super quick to respond to issues and troubleshoot errors that came up during testing. Their service was excellent throughout this project and they were more...

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We thought that being in North America would be problematic for communication, but this ended up being not as great of a con as we thought. We still received excellent customer service.

This software works out of the box and the team at Apps E-Connect are on hand any time if a problem arises or if further customisation is required. I would highly recommend this product to anyone.

We have no issues with the software so far

It has a simple logic and works! Out of the box features and functionality are generally sufficient but they can be customized to fit the exact requirements at an affordable cost by a team that know their product very well inside out.

On occasions when a transaction fails to sync (e.g. when one system passes invalid data to the other system and APPSeCONNECT can not process that for the right reason), the error message generated by APPSeCONNECT is not very clear or easy to follow. The provided detail seems to be intended for the developers and not the end user. I'd include additional details in a more structured format to enable the end user to investigate the issue further.

In depth knowledge of Magento and SAP from the implementation team helped us out greatly in our customization with SAP and Magento. APPSeCONNECT is a serious company that can be trusted to carry out complex projects. Even with many unforeseen integration problems, they will deliver as promised. In Latin America, e-commerce is just beginning and there was not much know-how locally to implement a project of such complexity. APPSeCONNECT's solution has helped us stay way ahead of our competition in delivering high value to our customers. Ease of use and response time of the solution were paramount for us and APPSeCONNEC nailed it! Just a few months gong live, we already have very positive reviews from our customer base regarding the solution.

Longer than foreseen implementation time in part due to Magento version upgrade to 2.0 in the middle of the project and project gaps identified during implementation. Project execution on their side can improve especially in quality testing phase. We found repetitive errors that had been resolved previously which emerged again in quality and production environments.

We use APPSeCONNECT to pass data from our ERP SAGE to our e-commerce website powered by Shopify. APPSeCONNECT seams to be a very convenient and easy to use integration solution. Real time inventory, Customer Sync, Order Update are working seamlessly for our webstore without data replication or errors.

Sync panel can be more interactive and can have the option to customize as per the client operations / devices using.

Had been sourcing for solution to sync data between two platform for my company and came across reviews on this company. Decided to try out their services and really didn't disappoint me. Due to big differences in how the two platform works, their programme had to be manipulated to sync successfully. In the progress, samrat team was attentive to my explaination on the requirements and needs. Thereafter, they work on it really fast as well as fully customized to my request without arguements thus solving my problems in highly professional and experienced way. Very amazed and happy with the team.

No big issues or problems were encountered through out the implementation and progress of the project. Perhaps only slightly disadvantageous was our location. We are based in different country therefore there was slight time different. Otherwise I believed samrat and his team could had completed the solution for me even faster.

How we are able to sync order and product data between applications.

If you already have a complex process in your company, it can take longer to implement th solution.

The software is very well designed and performs its function perfectly, in implementations there are always barriers, in sap B1 we had many barriers due to complex scenario raised, but here comes the best of the product, the support, the inSync team is always the willingness to resolve and help in all needs, you could say that in my experience they are available 24/7, they broke all barriers, and everything was done as required. Another strong point is the friendliness of the interface and all the easy and great functions, manual and automatic synchronizations, from the cloud or local.

The developers have to work a bit more with the add-on for the latest version of SAP B1 and should not ask what you want to install, they should install and configure the complete out of the box package even if you will not use all the functions.

The integration was a seamless and fast. Customer service team reactive and helpful in order to solve day to day problems and answer questions.

Although daily reports are provided, more in depth on time reporting regarding errors/failures would be helpful, but from what I've heard it is in the works.

Not too complicated and easy to apply certain things

Took a long time to integrate and too many product developers were changed

I had the pleasure of working with Apps e Connect on a project that involved integrating our Shopify platform with Microsoft Great Plains. I must say that my experience with them, particularly with [sensitive content hidden], who headed the project, was nothing short of exceptional.[sensitive content hidden] is the epitome of professionalism. His deep knowledge and impressive talent in the field are...

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We didn't encounter any issues that [sensitive content hidden] and the team could not assist with

The integration of AppseConnect allowed us to have an open source platform of Woocommerce to talk to our Accounting Software SAP for our business. This allowed us to easily integrate our customer database and customer orders directly from our website to our accounting software and visa versa instantly with no manual process. The software is very intelligent and allows our individual product information...

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The software was a big expense to the total cost of the development to build our new site, however it is very intelligent and stops manual processes and human errors within the company structure; So in-turn we believe is is going to be worth the cost in the long term. The cloud portal has been a great help although we have had some internet browser related issues which were easily resolved quickly.

AeC has proven to be extremely capable of handling any and all requirements we have of it. We use it to sync our Magento web stores with multiple SAP B1 databases. We have a unique sales workflow within SAP, and initially I was concerned that what we needed from AeC might be too complicated and that we would have to make certain compromises. I am happy to say that there has not been a request that...

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Honestly, any issues I have encountered with our Magento <-> SAP B1 syncing have been the result of occasional problems with our internal server and SAP configuration. AeC itself has not been the cause of any trouble and it fairly reliably does what it is supposed to do.

After coming from a B1if custom solution that was hard to maintain and optimise, APPSeCONNECT looks to be a very reliable alternative. After spending time getting the touch points we needed right, the functionality is reliable and data syncs quickly between our Magento and SAP B1 systems. The choice of manual and auto sync with the ability to control the interval between syncs is a nice feature that is built right into the GUI.

We would have liked to have been able to customize the Sync Panel a bit more. In the age of widescreen monitors, resizeable windows and forms would have made APPSeCONNECT that much more amazing. With the detailed information provided by the touchpoints, it would make sense to be able to make the user interface bigger so you can see all the information easier.

We felt that overall, the product delivered the expectation of synchronising a lot of customised requirements for our client. This includes the Woocommerce and Dynamics 365 shipment tracking plugin and supporting Australian specific requirements there. The ability to implement a 2-site to 1-crm solution where we need to look at centralising purchases from multiple sites was a challenge, but not attainable easily from other vendors.

Mean time to market was slow. Some of these delays were self-incurred but until recently, getting action from the team was hard. Recently however, we've found a stronger support base to get tweaks over the line and overall we're much happier than we were last year with the project momentum.

The implementation process have been a challenge, as was expected, but APPSeCONNECT have provided all the help we could ever ask for. The customer support from our main contact have been outstanding, even with our different time zones taken into consideration. If you are reading this and have your own plans for integration with APPSeCONNECT, make sure your company review, and define your needs in great detail- this will help greatly to ease the integration process!I use the iPaaS client daily to review and administer our process flows, it is a very helpful tool albeit a bit confusing at times. All the necessary features are avaliable but they can be hard to find on first glance.

The portal interface and usability could defintely use an update. A clear display of processflow update intervals would be great. A Performance matrix. Scrolling through snapshots trying to pinpoint API issues is not necessarily hard, the web interface is just too small!The initial SOW phase could be better defined with the help of APPSeCONNECT. We had to add functionality in the middle of the project due to restrictions which could have been included initially with input using their knowledge and expertise from prior projects.