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Cloudinary Logo

Image upload & storage service

Last updated: August 2023

Cloudinary Pricing, Features, Reviews and Alternatives

Cloudinary FAQs

Q. What type of pricing plans does Cloudinary offer?

Cloudinary has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Cloudinary?

Cloudinary has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cloudinary support?

Cloudinary supports the following languages:
English


Q. Does Cloudinary offer an API?

Yes, Cloudinary has an API available for use.


Q. What level of support does Cloudinary offer?

Cloudinary offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

Cloudinary product overview

Price starts from

99

Per month

Flat Rate

What is Cloudinary?

Cloudinary is an end-to-end image management solution for websites and mobile apps. The app supports image uploads, cloud storage, image manipulations, image optimization for the web, and delivery. Cloudinary offers APIs and flexible admin capabilities to integrate with new and existing web and mobile applications.

Key benefits of using Cloudinary

  • Secure upload API, version management, remote upload from public URLs, direct uploading from browser, image transformation on upload, supports private images .

  • Multiple image transformations such as format conversion, rounded corners, opacity manipulation, image flipping, image borders, arbitrary image rotation, automatic rotation based on aspect-ratio or EXIF data.

  • Multiple image filters & effects such as grayscale, black & white, sepia, brightness, contrast, saturation, hue, oil paint, vignette and pixelate, gradient fade, blur, improve, tilt shift, sharpen, color channels, vibrance, fill light and more.

  • Supported image formats: JPG, PNG, GIF, BMP, TIFF, ICO, PDF, EPS, PSD, SVG, WebP.

  • PDF to image conversion, merge multiple images, animated GIFs, social network profile picture extraction, & video thumbnail extraction.

  • Automatic image optimization such as WebP delivery on supported browsers, dynamic JPG quality control and automatic stripping of image metadata.

  • Integration with your development framework, supporting Ruby on Rails, PHP, Node.js, Angular, .Net, Python & Django, jQuery, Java, Scala, Android, iOS and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Live Online

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    Cloudinary pricing information

    Value for money

    4.3

    /5

    53

    Starting from

    99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    Cloudinary features

    Functionality

    4.7

    /5

    53

    Total features

    27

    8 categories

    Most valued features by users

    API
    Reporting/Analytics
    Access Controls/Permissions
    Workflow Management
    Collaboration Tools
    Search/Filter
    Asset Categorization
    Asset Library

    Functionality contenders

    Cloudinary users reviews

    Overall Rating

    4.6

    /5

    53

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    37

    13

    3

    0

    0

    Pros
    Overall it's been terrific. Customer support is responsive, the SDKs are great, and the features are innovative and outstanding.
    Best of all, Cloudinary's free plan is more than enough for new websites, so now I can proudly say that I've got dozens of happy clients.
    The other best thing is their really cooperative and nice technical support. They provide industry's best technical support even if you're using their free service.
    Cons
    Not sure if it's user error on my part, but I had the exact name of the jpg file I was looking for, tried to search for it and no results were found.
    2 years paying, no emails and help needed. Recently I've had a server error (never happened before) and I contacted the support center... once, twice... no response, just the automatic email.
    It can be difficult to asses the history of requests flowing through Cloudinary, but this is isn't a production issue anyone should be worrying about.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Christian K.

    Computer Software, self-employed

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Cloud Storage Provider

    Reviewed 2 years ago

    I primarily use Cloudinary for cloud storage for web applications I build and deploy on Heroku. Since initially using it, I’ve begun storing many types of files within it.

    Pros

    Cloudinary’s powerful API allows any developer to easily implement file storage for any kind of internet-connected app quickly. It’s API takes it a step further and allows for transformations when retrieving photo type files.

    Cons

    The onboarding process could be improved. At first, it wasn’t easy to find the information needed to connect to the API. Once you know where to find it, things are much easier.

    MG
    AvatarImg

    Mayank G.

    Animation, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Flexible and dynamic digital asset management platform

    Reviewed 4 years ago

    Cloudinary is a highly flexible digital asset storage and distribution plaform.

    Pros

    Cloudinary provides end-to-end solution from digital asset storage, asset size optimization to image resizing by automizing these processes.

    Cons

    For plus plan, 225 GB bandwidth for $89per month is pretty high.

    AvatarImg

    Verified reviewer

    Environmental Services,

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Very easy to implement, too costly for what it is and unfortunately a terrible support.

    Reviewed 6 years ago
    Pros

    Very easy and quick to implement. Great technical solutions which covers all kind of image delivery aspects. Simple but effective user interface. A lot of online resources and best practice cases.

    Cons

    I am using their service with two different projects for a couple of years now. To be fair I have to fully differentiate between the use cases and the expectations one might have as a user. - We have implemented Cloudinary in an application with millions of images and I must say the value for money is not great compared to some of their competitors, especially if you do not use all their features. Though that is something one knows in advance and can very well factor in. But what is not acceptable to us is the fact that e-mails go unanswered for a couple of days and the support on the business side is very weak. Be prepared paying thousands of dollars without any support. - For one project we are still on the free plan and their is actually nothing to complain about as it technically works perfect and it is superbe value for money. To my point Cloudinary is great for very small and small projects but if your intention is to integrate Cloudinary in a business solution which might need support once a year think again.

    NM
    AvatarImg

    Nick M.

    Computer Software, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Loaded features, but complicated and unorganized documentation

    Reviewed 2 years ago

    Been using it in production for about 1-2 years now, but have since moved on to another image service for ease of use (Imagekit.io).

    Pros

    Easily able to transform images and generate various versions of it for content creation. A decent form is available for support questions, but turnaround time can be long.

    Cons

    Cloudinary's documentation is loaded with content, but not well organized and can be difficult to find what you are looking for. It's similar to the disorganization like AWS documentation. The search tool is not easy to use and does not find the relevant information you are searching for. There is no discord server available where one could get instant feedback or help with issues. Not easy to use with modern SSR platforms like Nuxt/NextJS.

    GB
    AvatarImg

    Graham B.

    Marketing and Advertising, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The DAM which grows with your requirements

    Reviewed 5 years ago

    Our clients often need a centralised DAM which can store large quantities of assets. One client wished to run a competition which required them to upload a video from a website, Cloudinary proved the perfect service to integrate with. The development team quickly integrated with the platform and issues during testing were ironed out with the help of the Cloudinary support team. Based on this experience we have rolled out the platform to several other clients over the past 18 months.

    Pros

    - Great support from the Cloudinary development team - Willingness to enhance the product based on your requirements - Good features which can be deployed when required - Good API and widgets available for developers - Competitive pricing

    Cons

    - Some features can be confusing to activate such as automatically transcoding videos - Annual pricing offer was not clear in sign-up process - Web interface needed some experimentation to learn

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