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Datadog Logo

Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.

(97)

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Datadog Reviews

Overall rating

4.6

/5

242

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.3/10

Reviews by rating

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Pros and cons

This application monitors my data in the most efficient and easy way. The overall experience is wonderful for me and I would definitely recommend investing into this software.
Datadog is an amazing cloud monitoring solution that provides great insight and alerting for our platform.
So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.
Had similar problem with another product and they could tell me the exact lines of the config and registry that needed changing.
Very poor set of solutions for Microsoft Azure monitoring. Very hard for new users, documentation is not very straightforward, so you'll need to spend a lit of time communicationg with support.
Sometimes it is very difficult to understand the graph report and it is bit technical to use. The various metric types require a little bit of reading and understanding.
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242 reviews

Recommended

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Sawan J.

ciso

Information Services, 1-10 employees

Review source

Overall Rating

Build security ops monitoring in a day with Datadog

Reviewed a year ago

Transcript

Sawan: Hi, I'm Sawan. I'm the Director of Information Security at a privacy business. I would give Datadog...

IJ
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Isaac J.

Principal SRE Architect

Health, Wellness and Fitness, 201-500 employees

Review source

Overall Rating

Best in class APM that can meet all APM, Monitoring, and Logging needs

Reviewed 2 years ago

Transcript

Isaac J.: Hi, I'm Isaac. I am a principal SRE architect. I give Datadog five stars out of five. For more...

BG
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Benson G.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Valuable Data Safety App

Reviewed 6 months ago

Datadog has improved the data security procedures, and it gives companies the right operational support.

Pros

The security measure from the program has been well implemented, and it resolves all the data needs.

Cons

The most efficient data resolving needs are well captured by Datadog.

PB
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Pankaj B.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Monitoring and Observability Tool

Reviewed 7 months ago

Best and good experience with datadog tool.

Pros

Experience with Datadog is Best. Using this Tool since 1 year. I worked on many monitoring tool but this is the one best for cloud and infrastructure monitoring. Datadog provides many third party tools integration, we did many integration and monitored many services. we can setup the alerts on our services for let us know before any unusual activity happens. and main thing is we can redirect that alerts...

Cons

Nothing to dislike about Datadog, pricing is quite high but this tool has providing you lot more integration and active customer support so you can raise your query and You will get feedback fast.

AM
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Aron M.

Philanthropy, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Endless Sales calls

Reviewed 8 months ago
Pros

Nothing. I haven't and won't use them because their Sales team is so hyper aggressive.

Cons

DataDog got my cell phone number and that's when it all went down hill. For months they've called me — sometimes extremely early in the morning at time zone inappropriate times — to attempt to get our business. Just this morning, they called starting at 8am not once, not twice, but three times in a row each from different numbers. I've asked them to stop. I've begged them to stop. I've spoken with...

AA
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Ayoub A.

Computer & Network Security, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Datadog: Effective Monitoring

Reviewed 9 months ago
Pros

Datadog offers comprehensive and user-friendly monitoring, analytics, and visualization tools, enabling efficient management of complex IT infrastructures.

Cons

Pricing is on the expensive side. The documentation is too broad, adding to the complexity as a user.

PC
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Paulo C.

Computer & Network Security, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Among the top 3 server and application monitoring solutions

Reviewed 2 years ago

It provides good and detailed info both on server monitoring metrics as well as on the application monitoring options.The experience with Datadog is excellent and, if you choose it, you are not losing anything in regard to the alternatives (the only exception is if you have the expertise to deploy open source solutions yourself).

Pros

Generous free plan with detailed information both on server and application monitoring.

Cons

Nothing unusual. Being a paid platform, it naturally set limits on its free plan (fair) but, for this reason, you may prefer the responsibility to deploy an open source alternative (to remove those limits) instead of upgrade to a paid plan.

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Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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best monitoring tool on the market

Reviewed 2 years ago
Pros

I like Datadog APM which help our developer to troubleshoot various deep level issues.

Cons

probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but some of logs are not linked with APM. I hope there's a better compatibilities with custom PHP application with APM & Log management

rl
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ryan l.

Retail, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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DataDog, good for modern apps

Reviewed 2 years ago
Pros

It is easy to provision and integrates into modern applications

Cons

For basic monitoring of our legacy solutions, the software is to expensive

IJ
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Isaac J.

Health, Wellness and Fitness, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best in class APM that can meet all APM, Monitoring, and Logging needs

Reviewed 2 years ago

I love it - i use it for work, I use it for home. I find it amazing for finding problems and monitoring systems.

Pros

I can handle ALL things in Datadog. I have an answer for CI / Pipelines, arbitrary metrics, trace data, logging and more.

Cons

There are a lot of specific costs. Compare, if you will, with NewRelic (all features are free) or Dynatrace (cost on retention and davis units). If you enable "all the things", it can be costly.

GR
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Gaspar R.

Media Production, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent product

Reviewed 2 years ago

We're monitoring our complete stack, migrating from Heroku to AWS

Pros

Ease of use and integrations. Log management is outstanding, as well as Kubernetes integration

Cons

Lack of a simple Prometheus integration. Agent configuration docs (for specifics) is sometimes hard to find

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Kyle W.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DataDog is great!

Reviewed 2 years ago
Pros

We now have billions of logs hitting Data Dog every month. It's a great tool for monitoring and debugging what is going on in the platform. We have alserts setup based on the logging so we are instantly notified of any issues.

Cons

Some of the JSON parsing on nested logs come out a little wonky. We overcame this by adding specific logs from our applications that we can search on.

AS
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Agustin S.

Logistics and Supply Chain, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A very complete tool for website monitoring

Reviewed 2 years ago

We use it to discover errors in our apps.And we are now testing the RUM service to find out how our customers experience our site.

Pros

We discover Datadog as a better alternative to NewRelic which was extremely expensive.We found that Datadog is a very powerful tool with tons of features and services. It provides very detailed performance insights such as speed, latency, uptime, potential threats, etc. We use it mainly for Application monitoring and Real User Monitoring, and we found out that it correlates events between different services which makes it very easy to pinpoint issues with our apps.

Cons

It was a little hard to installed all the integrations.And because of a lack of communication with our account managers we ended up paying much more than we thought when deciding to switch to Datadog.The integration with AWS resulted in all host from all environments to appear in Datadog, many of which we didn't need to, and that resulted in a very expensive bill for that specific month.

JO
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James O.

Market Research, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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maintain observability with Datadog

Reviewed 2 years ago
Pros

Ease of use and flexibility. Beginning teams can leverage out of the box but you can grow into this product as it is quite feature rich. The product just works.

Cons

It is so expensive that we consistently have to trim usage when not needed. Also due to this we have to justify the product constantly

JG
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Joseph G.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Logs for the programmers and sysadmin

Reviewed 2 years ago
Pros

Able to ingest system logs, app logs, and other logs along with process stats and system metrics to get a wholistic picture of how your servers and applications are running for your business.

Cons

Setup does take a while and there is several configuration files to adjust, but once this is done you will not need to touch them again for the lifecycle of the install.

SZ
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Shervin Z.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerfull Tool.

Reviewed 2 years ago

Very powerful and useful monitoring tool but so complicated to deploy at the first.

Pros

Diligence, details and deep of monitoring all detail.

Cons

capturing every single details, validity of details and more importantly capability to monitor everything!!!

MD
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Mark D.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Observability super powers

Reviewed 2 years ago
Pros

Being able to funnel AWS CloudWatch logs into Datadog made speed of deployment of Datadog incredibly fast - days instead of weeks.The log searching and faceting are extremely powerful. It's responsive, everything loads fast, and I can find single log lines in seconds.

Cons

Being able to create facets on historical data would be great.When digging into log lines, being able to navigate back to previous lines that we read through would be great too. Sometimes we're clicking around so fast that a log line is long gone. I end up copying the URL and pasting it into a doc so I can refer back to it.

WM
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William M.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dog eat Dog world

Reviewed 2 years ago

DataDog has allowed me to bring Fortune 500 company insights and application monitoring to a early stage startup!

Pros

DataDog is able to ingest and make sense of a complicated cloud application without the developer having to understand the infrastructure or program specifically for it.

Cons

That if I could afford it I would turn on all the features 24/7 and use them all.

KV
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Krista V.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Synthetic Testing Rocks!

Reviewed 2 years ago
Pros

As a non-technical QA person, I needed a tool to help automate tests without a lot of the technical aspects. Datadog allows me to build and schedule tests by clicking through the online version of our tool, making it incredibly simple. It also records what's wrong and allows me to edit the paths at any time if we ever make changes.

Cons

I wish I was able to use this same functionality for our mobile app or even for processes like account creation. Since we push our sign up through a payment portal we're unable to use Datadog in the same was there.

JG
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Jeff G.

Marketing and Advertising, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Datadog is awesome!

Reviewed 2 years ago

Been great. I wish we could onboard across all Yahoo, but the cost is too high for all engineering to benefit.

Pros

Datadog is intuitive, easy to configure, and easy to use.

Cons

The cost for Datadog is too expensive.

AR
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Amiril Rahmi F.

Entertainment, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good tool for APM

Reviewed 2 years ago

It is very useful tool and we hardly getting any downtime issue with the Datadog itself.

Pros

We use Datadog mostly for our infra monitoring and log management. These features are very useful as they are real-time, helps to make sure our services are up and running, provide alerts whenever there's anomaly, and we can always trace back using their logs.

Cons

Pretty pricey and their UI is not easy to understand, first time user will need more time to adjust.

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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Must have for your application monitoring and infrastructure management

Reviewed 2 years ago

Overall we are using datadog for application performance monitoring on daily basis an it has really helped us resolve application incidents.

Pros

Application performance monitoring, server and database monitoring, dashboards & reporting, proactive incident management

Cons

Sythentic queries are difficult to grasp. Need support for more geographies for application performance Monitoring

CP
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Ciprian P.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great web monitoring tool

Reviewed 5 years ago
Pros

Great web monitoring tool if you have the time to dig into all the options and settings. The user interface is really professional and good looking and the charts and graphs are well thought out.

Cons

It requires a bit of server tinkering, which I wasn't familiar with. Not really a minus.

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Damian N.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DataDog is one of our must-haves

Reviewed 5 years ago
Pros

It's got everything that's needed for infrastructure and application monitoring and alerting. It also fits extremely well into our Infrastructure-as-Code paradigm where everything we set up is kept in a git repository as a Terraform project. DataDog is what we recommend and implement for our clients, and provides more useful features than Sensu.

Cons

Metrics and monitors don't render correctly on mobile phones. It's totally unusable in portrait mode, and barely usable in landscape mode.

NJ
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Neyda Jose M.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful tool for the analysis and monitoring of applications

Reviewed 5 years ago

Datadog is a very useful tool because it is known if the applications, servers or hots are working as they should or if not, we will be aware to prevent further damage solving the problem in the shortest time possible.

Pros

This tool called Datadog I love mainly because it is really efficient and very useful because it allows through it you can carry out a monitoring of the performance of applications in a very simple way, being this through the reading of metrics that are really simple to understand and issue very detailed information that is useful to diagnose the cause and thus be able to solve the problem in the shortest time possible, also is available 24/7 so in case of any fault send immediately a mail informing the same and the best thing is that it has a clean interface, intuitive and easy to use without having technical knowledge to manage it.

Cons

One of its drawbacks is that when it is integrated with a large number of tools it can become heavy, which causes the information to be slowed down.

KV
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Kevin V.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great metrics and monitoring

Reviewed 6 years ago

Overall Datadog has given us great insight into what is going on with our server infrastructure, it has opened our eyes to some issues we weren't aware of. On top of that it's helped send alerts when things are going wrong.

Pros

Datadog has integrations with pretty much every main software service you can think of. It has pretty robust support for Windows machines and the custom metrics support is great, so you can track anything you'd like.

Cons

The usability could be improved in some areas, the custom dashboard features are powerful but the syntax can be hard to work with.

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Diego M.

Investment Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great server monitoring

Reviewed 6 years ago

They monitor everything we run at our company and we recently moved logging to them too. Very happy with support, had to ask them several questions over the years and they always know what I'm looking for.

Pros

The metrics navigator, you start by picking a metric or server, and it then tells you all the information it is collecting from it, so you can start designing your monitoring dashboards and see the data that will appear as you go

Cons

There are times where a chart would omit certain spikes, due to the way they aggregate values. But a quick email to support and they'll give you the settings you need to adjust not to miss such events, even when you look at a chart for the month