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Datto SIRIS Logo

All-in-one BCDR solution

Table of Contents

Datto SIRIS - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Datto SIRIS overview

What is Datto SIRIS?

Datto SIRIS is a business continuity and disaster recovery (BCDR) solution designed for MSPs to efficiently prevent data loss and reduce downtime.

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.

It provides a multi-tenant cloud portal that allows MSPs to view, manage and recover client data on a single interface.

Flexible deployment: software-only and hardened backup appliances.

Key benefits of using Datto SIRIS

• Proprietary inverse chain technology for reliable backup
• Integrated ransomware scanning
• Patented screenshot verification for recovery assurance
• Intuitive recovery launchpad for failproof recovery
• Fast Failback to primary system after a disaster recovery
• Instant virtualization recovery, local or in the Datto cloud
• Verified server backups as often as every five minutes
• Restore options for any scenario
• One flat (monthly) fee

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Backup

Customer Support

Ease of Use

Pricing

Cloud and Hardware

Pricing and Features

Datto SIRIS’s user interface

Ease of use rating:

Datto SIRIS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(16)
5(69)

What do users say about Datto SIRIS?

Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two.

Select to learn more


Who uses Datto SIRIS?

Based on 91 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Computer Networking
Financial Services
Others

Use cases

Server Backup
Backup
Business Continuity
Disaster Recovery
Records Management

Datto SIRIS's key features

Most critical features, based on insights from Datto SIRIS users:

Cloud backup
Backup scheduling
Encryption
Backup log
Incremental backup
Compression

All Datto SIRIS features

Features rating:

VM backup
Reporting & statistics
Automatic backup
Backup and recovery
Continuous backup
Monitoring
Data recovery
Data replication
Secure data storage
Disaster recovery
Document storage
Alerts/Notifications
Bare-Metal restore
Third-Party integrations
Role-Based permissions
Reporting/Analytics
Remote Server Options
Remote monitoring & management
Scheduled/Automated reports
Self service portal
SSL security
Two-Factor authentication
Web access/restoration
Remote access/control
Policy management
Local Server Options
Email alerts
Deduplication
Data synchronization
Continuous monitoring
Automated scheduling
Archiving & retention
API
Alerts/Escalation
Access controls/permissions

Datto SIRIS awards

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Datto SIRIS pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Datto SIRIS price and value

Value for money rating:

To see what individual users think of Datto SIRIS's price and value, check out the review snippets below.

“The software is top quality, the best in the business. Also the support team is American based and has personality and is very good.”
AR

Adam R.

owner

“Datto has been good to me for my needs. Anytime that I have a question, someone is there to help.”
NL

Nathan L.

Owner

Datto SIRIS integrations (5)

Integrations rated by users

We looked at 91 user reviews to identify which products are mentioned as Datto SIRIS integrations and how users feel about them.

Datto RMM logo
Datto RMM

Integration rating: 4.0 (1)

You can review basic information about backup health on the Datto RMM portal.

RG

Randy G.

AVP - Systems Administrator

Datto SIRIS customer support

What do users say about Datto SIRIS customer support?

Customer support rating:

We analyzed 30 verified user reviews to identify positive and negative aspects of Datto SIRIS customer support.

A fair number of users highlight Datto SIRIS support as responsive, knowledgeable, and available 24/7 when issues arise.

A small group of reviewers report slow ticket resolution, lack of clear communication, and challenges with warranty or RMA support.

Support options

Email/help desk
Faqs/forum
Phone support
Knowledge base
24/7 (live rep)

Training options

In person
Live online
Documentation
Webinars
Videos

To see what individual users say about Datto SIRIS's customer support, check out the review snippets below.

“The configurations are easy to manage and the support has been helpful when we had to reach out to them.”

IB

Ian B.

Prevent Manager

“Their customer service during a DR is legendary...”

Verified reviewer profile picture

Matt K.

CEO

“Sometimes it has been difficult for my network support team to get timely or complete technical answers to support questions from Datto.”

Verified reviewer profile picture

Bruce K.

Director of IT Operations & Global Web Acquisition

Datto SIRIS FAQs

Q. Who are the typical users of Datto SIRIS?

Datto SIRIS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Datto SIRIS support?

Datto SIRIS supports the following languages:
English


Q. Does Datto SIRIS offer an API?

Yes, Datto SIRIS has an API available for use.


Q. What level of support does Datto SIRIS offer?

Datto SIRIS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep)

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