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CloudRadial

4.7
(55)

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CloudRadial’s Unified Client Portal and CSA Platform enables

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CloudRadial Pricing, Features, Reviews and Alternatives

CloudRadial FAQs

Q. What type of pricing plans does CloudRadial offer?

CloudRadial has the following pricing plans:
Starting from: $95.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of CloudRadial?

CloudRadial has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does CloudRadial support?

CloudRadial supports the following languages:
English


Q. Does CloudRadial offer an API?

No, CloudRadial does not have an API available.


Q. What other apps does CloudRadial integrate with?

CloudRadial integrates with the following applications:
Kaseya BMS, Simplesat, Datto RMM, Calendly, HaloPSA, QuoteWerks, Zapier, Auvik, ConnectWise CPQ, Datto Workplace, Liongard, IT Glue, BrightGauge, SmileBack, ConnectWise PSA, Addigy, Domotz, Zomentum Grow, Autotask PSA, Datto SIRIS, Zendesk Suite


Q. What level of support does CloudRadial offer?

CloudRadial offers the following support options:
Email/Help Desk, Knowledge Base

CloudRadial product overview

Price starts from

95

Per month

Other

What is CloudRadial?

CloudRadial is a web-based client and ticketing portal designed to help Microsoft cloud solution providers (CSPs) and managed software providers (MSPs) streamline account management and service desks to boost client retention and end-user productivity. It lets service staff and clients access ticket information through dynamic forms, which can be customized according to individual requirements.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online
Webinars
Videos
In Person

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Starting from

95

Per month

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Starting from

99

/user

Per month

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Why am I seeing this?

CloudRadial pricing information

Value for money

4.6

/5

55

Starting from

95

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CloudRadial features

Functionality

4.5

/5

55

Total features

50

5 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Data Visualization
Search/Filter
Compliance Management

CloudRadial users reviews

Overall Rating

4.7

/5

55

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

41

13

1

0

0

Pros
I love the ability CloudRadial gives us as an MSP and feel it has elevated our abilities to make our help desk world class.
Overall experience has been fantastic. The support team is very responsive and helpful.
Overall, our experience with CloudRadial has been excellent. They are responsive to questions and issues, and listen to our feedback and recommendations.
Cons
As an administrator and implementer, the setup is very confusing, takes a long time to adjust to the learning curve, and the lack of Project features to show clients is very disappointing.
Administration of the various systems is one of my biggest pain points.
Syncing features sometimes lag resulting in having to schedule myself to revisit issues from the previous day after syncing has occurred.

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