JumpCloud Directory Platform Pricing Plan & Cost Guide

JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

JumpCloud Directory Platform

Cikisi WMT

Scout FDC

netTerrain Logical

PFLB

New Relic

With the move to the Cloud for so many applications and the move to the home for so many workers, Active Directory doesn't make sense for the typical organization. Based on trust of devices and better suited for office-centric installations, the "Zero Trust" aspect of JumpCloud allows you to free the users from the office network and safely access corporate data from anywhere with a high degree of security and control.

Pricey but Worth it to the Right Organizations

Faults aside, I love JumpCloud.
I'd never go back to AD.
Multi-platform endpoint management is huge.
Apple MDM is the answer to our Mac admin needs.
VPP and software deployment is getting there.  This is an Apple-created issue as much as anything and JumpCloud is working to provide a best-in-class solution.  There not there yet, but getting there.
The pricing situation, breaking things out into feature-gated buckets is, annoying to say the least.
I get it, they have to show growth.  They'll likely IPO in the near future.
They just raised a ton of cash and should see accelerated feature growth.
I can't think of a single thing I'd replace it with.  If I had to go back to AD... well, let's say the kindest thing I can say about AD is not very kind at all.
Things like MDM policies are lacking in terms of their canned, out-of-the-box selection.  That makes sense, to a point.  Yes, you can create your own policies as you likely did w/ any other MDM, but solutions such as Meraki and JAMF, while... different, offer a ton of options for pre-defined policies that you just need to fill in.
Wifi for example.  Re-writing my own policies when JumpCloud's RADIUS certs expire - forget it.  This should be a template in their console.  Fill in your SSID and JumpCloud auto-generates a policy, signs it, and pushes it.  I shouldn't have to maintain tons of policies.

It's your directory service, in the clouds.  Free yourself from AD.

I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.

Simple, Reliable and Affordable

Overall JumpCloud has been wonderful.  I was able to eliminate the costs of hosting a datacenter for my client and reduced their overall IT costs by 30% or more.  This allowed them to use that savings to leverage other cloud based services to enhance their entire business model. 

Dumping the old and embracing the new!

JumpCloud allowed us to transform our outdated Microsoft AD platform into one that was exceptionally functional  in our highly distributed, covid-disrupted. It also allowed us to manage and keep track of all our workstations and users, manage them in ways we never before could.

Microsoft AD Replacement in a Covid Environment

Works just fine as a cloud-based domain service, ideal for spread organizations.

Great option as cloud directory as service

JumpCloud is the only solution which can provide an authoritative directory, an IdP for SAML and device management combined in a single unified SaaS-based solution. The neutral approach by serving well established standards such as LDAP, SAML and RADIUS for AuthN/AuthZ and having the capability to managed identities (user and their devices) and credentials including SSH-keys on devices is a true differentiator to competitive solutions. On top, JumpCloud's agent for devices enables broad and versatile capabilities to deploy software, configure endpoints and even use this for remediation purposes. Recently, extremely useful additional capabilities have further enabled the value of this solution. Broad insights about systems and the directory itself, consumable via UI and API's, not only helps IT admins in their daily operations, but also serves well for Information Security and GRC-related purposes such as auditing and compliance. Their API's have also enabled capabilities to better orchestrate and automate the on-/offboarding of users and their respective devices and gives good options to venture into ChatOps. New features related to MDM for macOS are now giving an opportunity to further simplify the overall management of the Apple-flee. Especially since macOS Big Sur, the stronger focus on MDM is another enabler.

Holistic And Neutral Solution For IAM And Device Management

Overall, I had a positive experience with JumpCloud Directory Platform. The platform provided me with the tools I needed to manage user access and permissions across my organization's various devices and platforms. The customer support team was also very helpful and responsive whenever I had any questions or issues. While there were some minor drawbacks, I would definitely recommend JumpCloud to other organizations looking for a directory platform solution.

JumpCloud Directory Platform Review

Small businesses that need to become more operational mature in handling their staff and managing users but maybe can't afford an on premise Windows server or want to keep everything in the cloud - this is where JumpCloud reigns supreme.

Great LDAP solutions for small businesses

I was using JumpCloud LDAP for a Company's many IT devices and providing staff permissions and access to several intranet websites via single-sign-on.  I very much appreciated the 10 free users, as this made it possible to configure the environment fully at a micro-scale for no cost, before onboarding our entire team.  While I could have provided LDAP and SSO from on-premise infrastructure, JumpCloud provided an entry point into this ecosystem that was relatively new to me and also the security and stability of knowing that our business-necessary services would remain accessible in case of an on-premise server error.

Support is the real MVP at JumpCloud!

It helps me manage clients in other states.

Review

The simplicity of use has allowed us to skill up IT Staff quickly to act as System Admins 

JumpCloud is an IT Administrator's Dream if you want value and ease of use 

It has been a very good experience so far. We are streamlining onboarding of employees and management of all our SaaS accounts. 

Great Product for a reasonable price

Great solution for infrastructure free cloud based LDAP.

Great Contender for Cloud Based LDAP

Excellent Free Tier

We are very happy to select jumpcloud platform, we are a startup company and jumpcloud helped us to deploy it very faster. I recommend it 100%. 

The services are very good and I only remember one incident that directly affected me, but  the jumpcloud support resolved it quickly

I hope that new jumpcloud company  services include  without modify the price, for example System Insights.

A very good platform

Jumpcloud - Active Directory in the Cloud

AD without AD

Good solution for MSPs

JumpCloud Directory Great

Although there was no cost-effective for large number of users or additional features required, JumpCloud is a cost-effective platform for small or medium business.  Also, it has a user-frendly interface.

the best cloud platform for secure storage. 

Central Directory mgmt

JumpCloud: A Great Directory Service for Mid-to-Large Companies

Trying to deploy as active directory permanently.

JumpCloud Directory Review

Very good low-cost replacement for a domain controller for small businesses. 

A suitable replacement for a DC in a small environment 

Consultant/Owner

Its licensing scheme was cost effective, its inherent ability to migrate users onto the platform easily was great, and  its administrative portal is very easy to use.

Director

JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team.

The platform offers 18% discount on annual billing.

JumpCloud Directory Platform Pricing

Pricing overview

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