App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Splunk On-Call Logo

Splunk On-Call

4.5
(32)

Write a review

IT & DevOps Incident Management

see alternatives

(6)

Splunk On-Call Pricing, Features, Reviews and Alternatives

Splunk On-Call FAQs

Q. What type of pricing plans does Splunk On-Call offer?

Splunk On-Call has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Splunk On-Call?

Splunk On-Call has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Splunk On-Call support?

Splunk On-Call supports the following languages:
English


Q. Does Splunk On-Call support mobile devices?

Splunk On-Call supports the following devices:
iPad, iPhone


Q. Does Splunk On-Call offer an API?

Yes, Splunk On-Call has an API available for use.


Q. What other apps does Splunk On-Call integrate with?

Splunk On-Call integrates with the following applications:
Nagios XI, LogicMonitor, Jira, Datadog, Site24x7, Google Voice, Network Performance Monitor, Pingdom, Sumo Logic, Salesforce Sales Cloud, Slack, AppDynamics, ServiceNow, New Relic, Raygun, Zendesk Suite


Q. What level of support does Splunk On-Call offer?

Splunk On-Call offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

Splunk On-Call product overview

Price starts from

10

/user

Per month

What is Splunk On-Call?

With Splunk On-Call (formerly VictorOps), on-call isn't a four-letter word. Our incident management software aligns log management, monitoring, chat tools, and more, for a single-pane-of-glass into system health. Using this IT and DevOps system data, we support automated alerting, centralized information, and essential documentation. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution, and reduced downtime.

Key benefits of using Splunk On-Call

Alert Routing: Intelligently route actionable incidents to the right teams (using SMS, email, or phone) for real-time response.

Alert Parameters: Quiet alert noise by changing the state of alerts based on customizable parameters.

Alert Annotation: Reduce mean time to resolution (MTTR) by delivering alerts that include links to documentation from internal wikis, runbooks, graphs (from Boundary, Datatdog, etc.), or links to past retrospective reports.

Timeline: Gain clear situational awareness over all alerts coming off your system to track who has been notified and actions being taken for incident resolution.

Incident Pane: Pull additional support into the firefight with a filterable view of critical alarms that allows users to acknowledge or re-route alerts to one or more teams.

Chat: Ensure clear communication and collaboration with teams during the remediation process using VictorOps' native chat functionality or through integrations with third party providers such as Slack or HipChat.

Live Call Routing: Initiate a conference bridge and invite users with just a couple of clicks for synchronous incident communications.

Scheduling: Set up your on-call team rotations using standard, follow the sun, or custom scheduling options.

Reporting & Documentation: Continue to learn and adapt from each incident using detailed reporting tools for use in post mortem and retrospective reviews.

Enterprise Communication: Ensure appropriate business constituents are up to speed on outage communication via first party Statuspage.io integration.

Integrations: Get up and running quickly with the tools you already use with a rich collection of OOTB integration options or using the VictorOps API.

Native Mobile Support: Keep up to speed on incidents using native Android and iPhone applications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

Not sure about Splunk On-Call? Compare it with a popular alternative

Starting from

10

/user

Per month

Free plan
Free trial
Pricing range

Starting from

395

Per year

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Splunk On-Call pricing information

Value for money

4.6

/5

32

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Splunk On-Call features

Functionality

4.2

/5

32

Total features

21

6 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Activity Dashboard
Reporting & Statistics
Monitoring
Collaboration Tools
Real Time Reporting

Functionality contenders

Splunk On-Call users reviews

Overall Rating

4.5

/5

32

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.94/10
Rating distribution

5

4

3

2

1

19

11

2

0

0

Pros
Very customizable, easy to use, and fantastic support. This has really made managing alerts and on-call so much easier, and we've always had helpful and friendly support when needed.
Splunk's purchase of VictorOps gives the opportunity for major improvement and excellent customer support.
A really good product supported by a great team.
Cons
For years we have had to manually manage our on call rotations throughout the organization. This linked with the wide range of monitoring tools, problem management has been difficult.
This has caused issues with emergency on call coverage. Second is no having a location, out side the alerts and incidents, to house knowledge base type documents.
SSO integration is still awkward to set up and use, and there still aren't nearly as many integrations as with PagerDuty.

Overall rating contenders

Common Splunk On-Call comparisons

Splunk On-Call logo
PagerDuty logo
Splunk On-CallvsPagerDuty
Splunk On-Call logo
OpsGenie logo
Splunk On-CallvsOpsGenie
Splunk On-Call logo
Datadog logo
Splunk On-CallvsDatadog
Splunk On-Call logo
Site24x7 logo
Splunk On-CallvsSite24x7

Related categories