Providing a reliable service is one of the most important factors that makes this product useful. Because I am transferring data with peace of mind.
The ease of use and the functionality it provides. It's also very easy to set up the software for end users and the support is great.
WebDrive has been the perfect solution because it makes my Cloud data as easily accessible as any of my other data devices.
When attempting to map a Synology NAS folder as a drive, we experienced a failure. Failure message was not sufficient to isolate the point of failure.
Sometimes there are some synchronisation problems, but it's not always obvious that the software is the problem of it (it can be a problem when you switch from WiFi to UTP/Ethernet).
Not sure if any improvement in failure message could be made. Point of failure was with Synology product.