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ShareFile

4.5
(393)

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Secure file sharing and sync

(1)

ShareFile Pricing, Features, Reviews and Alternatives

ShareFile FAQs

Q. What type of pricing plans does ShareFile offer?

ShareFile has the following pricing plans:
Starting from: $82.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of ShareFile?

ShareFile has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ShareFile support?

ShareFile supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Korean, Spanish


Q. Does ShareFile support mobile devices?

ShareFile supports the following devices:
Android, iPad, iPhone


Q. Does ShareFile offer an API?

Yes, ShareFile has an API available for use.


Q. What other apps does ShareFile integrate with?

ShareFile integrates with the following applications:
Microsoft Outlook, RightSignature, FreshBooks, Salesforce Sales Cloud, Basecamp, Quickbooks Online, Xero


Q. What level of support does ShareFile offer?

ShareFile offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

ShareFile product overview

Price starts from

82.50

Per month

Flat Rate

What is ShareFile?

Take productivity to the next level with ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified data centers, all your indispensable company data is stored in proven and trusted cloud infrastructure, standards used by leading e-commerce websites and in internet banking.

Key benefits of using ShareFile

  • ShareFile Sync: This features means colleagues and clients can work together in the same folder in real-time. This removes the need to upload and download files.

  • Desktop Widget: The ShareFile desktop widget means you can access and manage shared files and folders without opening your browser. Use the drag and drop capability to move files from your desktop folders to ShareFile.

  • ShareFile ensures that all files sent or received are securely protected using Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption protocols.

  • Files resting on servers are protected with AES 256-bit encryption and are stored in one of 16 accredited datacenters. These centers feature hurricane-rated roofs and multiple redundant power sources.

  • Regular backups are performed on all data stored at the ShareFile data centers, as well as off-site data backups.

  • ShareFile mobile apps allow you to access files from any mobile device. You can also track account activity from your device, set expiration policies for the files you have saved in the mobile app, and remotely lock or wipe data from lost or stolen devices.

  • ShareFile's customizable settings allow you to set advanced user permissions. Multi-factor authentication ensures only the right clients and employees see your files.

  • ShareFile allows you to set-up custom syncing, scheduling and integration with your preferred 3rd party applications using the ShareFile Command Line Interface (SFCLI) and API.

  • ShareFile allows you to easily migrate clients using FTP for file transfer. Connect through a traditional FTP (port 21) or over an Implicit SSL/TLS connection (port 990).
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    Not sure about ShareFile? Compare it with a popular alternative

    Starting from

    82.50

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    3

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    ShareFile pricing information

    Value for money

    4.1

    /5

    393

    Starting from

    82.50

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ShareFile features

    Functionality

    4.3

    /5

    393

    Total features

    45

    6 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Search/Filter
    Document Management
    File Sharing
    Document Storage
    API
    Drag & Drop

    Functionality contenders

    ShareFile users reviews

    Overall Rating

    4.5

    /5

    393

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.44/10
    Rating distribution

    5

    4

    3

    2

    1

    232

    129

    22

    3

    7

    Pros
    It's very easy to use and it's wonderful for sharing files in a secure way, and it's good with email integration.
    It's very user-friendly, easy to use and the customer service is outstanding. They are always offering free webinars to help you get the most out of their product.
    Their customer service is outstanding. If you have a question of any kind, they are always available to answer questions and offer solutions as to how to get the most out of this software.
    Cons
    It is too slow and will taking too much time for a large files thus making me frustrating more when the process get interrupted and had to repeating the same process again.
    Difficulty paying for subscription and You cannot view your profile if the Internet connection is lost.
    Several users editing on the same file simultaneously might be annoying if no one's effort overrides the others when saving the file.

    Overall rating contenders

    KH
    AvatarImg

    Kevin H.

    Kevin

    Law Practice, 51-200 employees

    Review source

    Overall Rating

    Great if you need HIPAA compliant sharing

    Reviewed 3 years ago

    Transcript

    Kevin: I'm Kevin, I'm a systems administrator. I give ShareFile a four out of five, and for more reviews...

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    Michael W.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Beta tester turned daily user

    Reviewed 8 years ago

    I have a long history with Citrix. I beta tested the GoToAssist line of products. So they asked me to beta test the ShareFile product. In the beginning it was crap. I tried to upload my files (about 1 TB) and it croaked after 5 GB. I called support and they referred me to a company that was writing a migration tool. I beta tested that too. they asked for my honest opinion and I gave it to them....

    Pros

    iOS save to sharefile Easy to use interface progress bar when uploading files MODIFY DOCUMENTS in sharefile share a file/folder for a # of downloads share a file/folder for a # of days download notifications no sharefile account? no problem you can still see my files Ha Ha I FORCE you to create an account, to see me files because I can! (or because my regulations state I have to require individual accounts.)

    Cons

    Relatively speaking they are coming late to the market, Box and Dropbox have been out a long time. I'm trying to think of some con's but the truth is I know they are improving the software as I type. Oh I though of one. In Microsoft word they don't have "save to sharefile" option like dropbox does, but they do have the "Drive mapper app" so you can save it to Z: or whatever. They don't synchronize with my NAS, it's deliberate. I'm a network engineer I tried all the tricks and workarounds, yes even symbolic links and hard links. They don't work. You're not supposed to do it. They're not trying to be a backup for your NAS.

    SF
    AvatarImg

    Steve F.

    Information Technology and Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The convenience of cloud storage with ShareFile is unmatched

    Reviewed 6 months ago

    ShareFile has proven to be very efficient, has a one-of-a-kind cloud-based management system, and falls into the category of a deep and excellent collaboration service. Both our document management efficiency and performance have increased through centralizing and organizing data, improving collaboration, prioritizing security, and providing mobility in the workplace. Some divisions benefit greatly from it, as it fosters the productive intersection of files. It has proven to be an excellent tool for storing and exchanging documents on a regular basis, so I strongly advise its use. Too much, in fact; I think companies that rely heavily on files would greatly benefit from implementing ShareFile.

    Pros

    Thanks to ShareFile, I can keep a lot of information spread across reliable documents and maintain a bird's-eye view of very comprehensive document management initiatives. Its compatibility with iOS and Android has made it possible for us to view and share files from any mobile device at any time. Because of how well its servers work, it is continually updated.

    Cons

    Sometimes there are issues with the software while it is running, and other times there is no clear pattern of fluidity established beforehand.

    AR
    AvatarImg

    Verified reviewer

    Accounting, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    iSSUE WITH BILLING - NOT ABLE TO CONTACT ANYONE AT SHAREFILE

    Reviewed 2 months ago

    USING THE SITE HAS BEEN GOOD - DEALING WITH ISSUES AND FINDING SOMEONE TO TALK TO - IMPOSSIBLE AND FRUSTRATING

    Pros

    DOCUMENT MANAGEMENT AND EASE OF SHARING DOCUMENTS

    Cons

    CANNOT SPEAK TO ANYONE THERE - CHAT IS WORTHLESS WHEN HAVING BILLING ISSUES - WAS FORCED TO PROVIDE CREDIT CARD AFTER PAYING BY CHECK FOR OVER 10 YEARS - WAS CHARGED WITHOUT AN INVOICE - MONTHLY FEE IS $88 - THEY CHARGED $181.00 - NO INVOICE PROVIDED

    AvatarImg
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    Shahirah L.

    Financial Services, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The best for cloud file sharing

    Reviewed 2 years ago

    Overall, ShareFile is very fine software and has help our organization to centralize our data at one place and not depending on the local storage device as we used before.

    Pros

    ShareFile gives an easy option for files transferring which user only need to upload the files, and then the public link of the file will automatically generated for us and ready to be distributed to the relevant parties. The recipient of the files is not compulsory to register account with the website to start download the file.

    Cons

    The software is quite slow to show all the files that i have on the cloud storage. It keep loading and takes some time to completely populate all of the files that i own. Sometimes, it just keep loading and i need to refresh the application to fix it.

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    Matt "Griff" K.

    Electrical/Electronic Manufacturing, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Webhosted Data Storage

    Reviewed 5 years ago

    Departments did not want to have files hosted locally due to potential server outages as we did not have a great server setup. This was achieved, but with internet outages it makes it difficult to access those files.

    Pros

    Sharefile at it's most basic a cloud hosted file server instead of hosting one within an office or company. It does allow also the ability to send download links, given the right permissions, for customers to upload or download specific files. Being hosted offsite, it definitely gives an upside for not having to maintain servers or an IT rack within the office.

    Cons

    If your outside internet connection goes down, then you have no access to your file structure. This happens to if you are a remote person trying to access an office hosted server. The other issue can be bandwidth for uploading/downloading to Sharefile. When we first started using it, it was also very slow and cumbersome, taking several times longer to upload or navigate than a locally hosted server. We also experience at least 1-2 internet downtime events a month, so people cannot access their work for certain periods of time.

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