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ShareFile

Secure file sharing and sync

Last updated: March 2025

Table of Contents

ShareFile - 2025 Pricing, Features, Reviews & Alternatives

What is ShareFile?

Take productivity to the next level with ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified data centers, all your indispensable company data is stored in proven and trusted cloud infrastructure, standards used by leading e-commerce websites and in internet banking.

Benefits of using ShareFile

ShareFile Sync: This features means colleagues and clients can work together in the same folder in real-time. This removes the need to upload and download files.

Desktop Widget: The ShareFile desktop widget means you can access and manage shared files and folders without opening your browser. Use the drag and drop capability to move files from your desktop folders to ShareFile.

ShareFile ensures that all files sent or received are securely protected using Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption protocols.

Files resting on servers are protected with AES 256-bit encryption and are stored in one of 16 accredited datacenters. These centers feature hurricane-rated roofs and multiple redundant power sources.

Regular backups are performed on all data stored at the ShareFile data centers, as well as off-site data backups.

ShareFile mobile apps allow you to access files from any mobile device. You can also track account activity from your device, set expiration policies for the files you have saved in the mobile app, and remotely lock or wipe data from lost or stolen devices.

ShareFile's customizable settings allow you to set advanced user permissions. Multi-factor authentication ensures only the right clients and employees see your files.

ShareFile allows you to set-up custom syncing, scheduling and integration with your preferred 3rd party applications using the ShareFile Command Line Interface (SFCLI) and API.

ShareFile allows you to easily migrate clients using FTP for file transfer. Connect through a traditional FTP (port 21) or over an Implicit SSL/TLS connection (port 990).

Starting from

/user

Per month

Alternatives with better value for money

ShareFile’s pros and cons based on 409 verified reviews

To identify what users like and dislike about ShareFile, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 409 verified reviews

Efficient Secure File Sending

100% of reviewers feel positive about the secure file sending capabilities. Users think the integration with Outlook makes it easy to send secure emails and files. They appreciate the encryption features that ensure sensitive data is protected. Some users report that the ability to send large files securely without hassle is a significant advantage. Reviewers indicate that the software provides peace of mind when transmitting confidential information.

See related user reviews

“Great plugin support, such as the Outlook plug-in makes provision for secure file-sharing with customers as well as secure emails very easily.”

Remi Ademiju

Digital Executive

“The Outlook plug-in allows an easy way for customers to send secure files as well as secure emails with a few short clicks.”

Leonard Johnson

Technical Support

Reliable Cloud Storage

97% of reviewers feel positive about the cloud storage. Users think it offers generous storage space and appreciate the flexibility of accessing files from anywhere. Some users report that it reduces the need for physical storage and improves productivity. Reviewers indicate that the security of cloud storage is highly reliable, and they value the ease of managing files over a cloud-based network.

See related user reviews

“It's easily accessible via browser, offers Outlook plug in, and PC software and has very generous storage space availability for license offerings.”

Larissa Huffman

IT Support Specialist

“ShareFile eliminates the need for physical storage, and remote access is the most significant benefit, significantly improving productivity and performance.”

Carmen Gutierrez

Project Engineer

Effective Team Collaboration

92% of reviewers feel positive about the team collaboration features. Users think it enhances document management efficiency and performance. Some users report that it simplifies the process of working on files with multiple team members in real-time. Reviewers appreciate the ease of onboarding new team members and the ability to collaborate seamlessly across different departments.

See related user reviews

“ShareFile has proven to be very efficient, has a one-of-a-kind cloud-based management system, and falls into the category of a deep and excellent collaboration service. Both our document management efficiency and performance have increased through centralizing and organizing data, improving collaboration, prioritizing security, and providing mobility in the workplace.”

Steve Foley

Lead Software Engineer

“Allows multiple remote teams to collaborate in real time with simple management process.”

Andrew Hannaford

Planner

Slow Upload Speed

90% of reviewers feel negative about the upload speed. Users think the upload process is slow, especially for large files, which can be frustrating. Some users report that the slowness affects productivity and can lead to interruptions. Reviewers indicate that the performance issues are more noticeable during peak hours and when handling multiple files.

See related user reviews

“Sadly, the persistent bugs and the slowness of the upload for multiple low volume files make Sharefile impossible to use as repository : it is a good tool to share 1/2 files with clients via emails, nothing more.”

maxime delespaul

Consultant (Data Scientist)

“It is too slow and will taking too much time for a large files thus making me frustrating more when the process get interrupted and had to repeating the same process again. ”

Nurain Osman

Human Resources Assistant

High Costs for Small Teams

60% of reviewers feel negative about ShareFile's value for money/pricing. Users think it can be expensive for small businesses and sole practitioners. Some users report issues with unexpected charges and license management. Reviewers indicate that premium plans are pricey. They feel the free trial period is too short.

See related user reviews

“It is a bit expensive for a sole practitioner who is required to have a minimum of three users (price is per-user).”

david fisher

Attorney

“It is quite costly and you are limited by the amount of users you can add without incurring additional costs. ”

Riccardo Francese

Business Process Manager

ShareFile's key features

Most critical features, based on insights from ShareFile users:

Document Storage

4.6

(76)

Access Controls/Permissions

4.5

(71)

File Sharing

4.7

(66)

Secure Data Storage

4.7

(51)

Collaboration Tools

4.4

(34)

Document Management

4.6

(34)

All ShareFile features

Features rating:

4.3

(409)

Data Storage Management

5.0

(3)

File Management

4.6

(5)

File Transfer

4.8

(22)

Secure Login

4.9

(12)

SSL Security

4.8

(4)

Activity Tracking

5.0

(1)

Two-Factor Authentication

4.4

(5)

Drag & Drop

4.7

(10)

Search/Filter

4.1

(25)

Audit Trail

4.3

(11)

Backup and Recovery

4.7

(6)

Automatic Backup

4.5

(10)

Data Security

3.8

(5)

Encryption

4.5

(22)

Archiving & Retention

4.1

(16)

Data Synchronization

4.6

(11)

Customer Database

4.8

(4)

Data Capture and Transfer

4.3

(9)

Electronic Signature

4.0

(25)

Real Time Synchronization

4.5

(30)

Mobile Access

4.4

(14)

Workflow Management

4.1

(8)

Version Control

4.2

(5)

Email Management

4.3

(6)

Messaging

4.6

(5)

Compliance Tracking

4.2

(6)

Data Connectors

(0)

Document Classification

3.3

(3)

Document Generation

3.6

(7)

Access Management

(0)

Workflow Configuration

(0)

Active Directory Integration

(0)

Task Management

(0)

API

(0)

Application Management

(0)

Audit Management

(0)

Reporting/Analytics

(0)

Authentication

(0)

Onboarding

(0)

Multiple Authentication Methods

(0)

Business Process Automation

(0)

Microsoft Outlook Integration

(0)

Information Governance

(0)

HIPAA Compliant

(0)

Full Text Search

(0)

Client Management

(0)

Compliance Management

(0)

Document Capture

(0)

ShareFile alternatives

ShareFile

4.5

(409)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.1

Customer Support

4.1

M-Files

4.4

(231)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.2

Wrike

4.4

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.3

Smartsheet

4.5

(3.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.3

ShareFile pricing

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about ShareFile price and value

Value for money rating:

4.1

Of 57 reviews that provide robust commentary on ShareFile's price and value, 40% mention it in a positive light.

Reviewers indicate that ShareFile offers competitive pricing compared to similar services, and some appreciate the value it provides for the cost, especially for larger teams. They find the free version beneficial, with some users noting that even the free version includes a good amount of storage space and features. Some reviewers feel that the pricing structure, which does not scale with storage needs, is a significant advantage. Users think the software is affordable, easy to use, and provides immense benefits, especially for HIPAA compliance.

However, some users report that ShareFile can be expensive, particularly for small businesses and sole practitioners. They mention that the cost per user can add up, making it less feasible for smaller teams or part-time users. Some reviewers say that the billing process can be problematic, with issues such as unexpected charges and difficulties in managing licenses. They also find the premium plans pricey, and some users feel that the cost is not justified compared to other available options. Users think the software is expensive when additional features or users are needed, and some feel that the free trial period is too short.

Check .

To see what individual users think of ShareFile's cost and value, check out the review excerpts below.

“For the several-thousand annual price we pay for a team of around 40, the benefits of Sharefile are immense.”

Eric Lagergren

Operations Manager

“The biggest pro is that pricing doesn't scale depending on how much storage you need .The”

Ashley Coletti

Full-Stack Software Developer

“Cost. While it's great that the pricing is set by feature set rather than by clients, it makes it cost prohibitive for very small businesses that needs a secure file sharing solution but can't fit the price tag into their budget. ”

Jessica Fox

Virtual Bookkeeper and Web Designer

ShareFile integrations (8)

Integrations rated by users

We looked through 409 user reviews, to identify which products are mentioned as ShareFile integrations, and what is the users perception.

Microsoft Outlook

Integration rating: 4.6 (5)

RightSignature

Integration rating: 4.0 (2)

Other top integrations

Salesforce Sales Cloud

ShareFile support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Training options

In Person

Live Online

Webinars

Documentation

Videos

ShareFile reviews

Overall rating

4.5

409

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.39/10

Rating distribution

242

131

Pros

“It's very easy to use and it's wonderful for sharing files in a secure way, and it's good with email integration.”

David N.

Senior Accountant

“It's very user-friendly, easy to use and the customer service is outstanding. They are always offering free webinars to help you get the most out of their product.”

Holly R.

Office Administrator

“Benefits include: Secure file sharing and collaboration tool. Support is great and is inclusive in subscription.”

Miguel R.

IT Manager

Cons

“It is too slow and will taking too much time for a large files thus making me frustrating more when the process get interrupted and had to repeating the same process again.”

Nurain O.

Human Resources Assistant

“Difficulty paying for subscription and You cannot view your profile if the Internet connection is lost.”

Elyas M.

lawyer

“Several users editing on the same file simultaneously might be annoying if no one's effort overrides the others when saving the file.”

Falisha Z.

Software Engineer

Read all reviews

ShareFile FAQs

Q. What type of pricing plans does ShareFile offer?

ShareFile has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of ShareFile?

ShareFile has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does ShareFile support?

ShareFile supports the following languages:
English, Chinese (Simplified), French, German, Japanese, Korean, Spanish

Q. Does ShareFile support mobile devices?

ShareFile supports the following devices:
Android, iPad, iPhone

Q. Does ShareFile offer an API?

Yes, ShareFile has an API available for use.

Q. What other apps does ShareFile integrate with?

ShareFile integrates with the following applications:
Microsoft Outlook, RightSignature, FreshBooks, Salesforce Sales Cloud, Basecamp, QuickBooks Online, Xero

Q. What level of support does ShareFile offer?

ShareFile offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat