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Top Rated Bug Tracking Software with Commenting/Notes in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Commenting and notes enable clear communication and collaboration on tasks and issues. They help teams track progress, provide feedback, and stay informed about changes, ensuring effective project management and timely delivery. Our reviewers in bug tracking software rated this feature as important.

4 Best Bug Tracking Software with Commenting/Notes

  • Jira - Highest rated for commenting/notes
  • GitHub
  • Asana
  • ClickUp

See other top Bug Tracking products with commenting/notes

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the bug tracking software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for commenting/notes based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Jira logo
4.4
(15.3K)
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User insights about the commenting/notes feature

Reviewers indicate that Jira's commenting and notes capabilities facilitate effective team communication and collaboration. They appreciate the ability to tag colleagues, attach documents, and receive real-time notifications via email or Slack. Users report that the feature supports various content types, including text, code snippets, and images, making it versatile. They find it easy to track comments, provide feedback, and stay updated on task progress. They also highlight the option to segregate comments by internal and external visibility, enhancing transparency and documentation.
“Commenting and notes features provide our teams with the tools they need to easily communicate and collaborate on tasks and issues, which helps teams to stay informed about the status of tasks and provide feedback and share ideas. It provides teams with the real-time updates, ease of use, visibility and integration they need to manage their work effectively, and ultimately deliver the product on time and with desired quality.”
Verified reviewer profile picture

Ahmed A.

Founder, Biomedical Engineer & Data Scientist

“Jira allows team members to add comments directly to issues or tasks. This feature enables real-time discussions, providing a platform for sharing ideas, asking questions, providing updates, or seeking clarifications. Collaborative commenting fosters effective communication, encourages collaboration, and helps resolve issues efficiently.”
MD

Matt D.

Software Developer

Bug Tracking key features coverage

Jira offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.7
Task Progress Tracking4.6
Access Controls/Permissions4.4
Task Management4.6
Ticket Management
Collaboration Tools4.4

Pros and cons based on 15,309 verified reviews

55% of users rated Jira 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 15,309 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Cons:

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details

Pricing

Starting price:$7.91 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GitHub logo
4.8
(6.1K)
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User insights about the commenting/notes feature

Reviewers appreciate GitHub's commenting and notes capabilities for enhancing team collaboration and code review processes. They say the ability to comment on specific lines of code, track todos, and request features is valuable. Users report that the integration with emojis and the ease of formatting comments are beneficial. They find it helpful for understanding code changes, tracking bugs, and maintaining long-term code quality. They also highlight the user-friendly interface and the ability to make personal comments or ask questions to other users.
“Comments are a central element in GitHub issues. Team members can discuss tasks, report bugs, and propose solutions in a threaded conversation. This fosters effective communication and ensures that all relevant information is captured within the issu”
Verified reviewer profile picture

Harnais M.

Na

“Commenting and notes in GitHUB is very useful because it creates communication between the team working together. This communication creates a more stable workflow.”
MR

Micalen R.

Freelancer

Bug Tracking key features coverage

GitHub offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.4
Task Progress Tracking4.5
Access Controls/Permissions4.6
Task Management4.5
Ticket Management
Collaboration Tools4.6

Pros and cons based on 6,152 verified reviews

78% of users rated GitHub 5 out of 5 stars, while 0% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,152 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Support for open source projects

Enhanced team collaboration

Strong community support

Robust version control

Effective code collaboration

Cons:

Challenges with code merging

Search and navigation issues

Problems with issue management

File management limitations

Complex command line interface

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Asana logo
4.5
(13.5K)
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User insights about the commenting/notes feature

Reviewers feel that Asana's commenting and notes capabilities are essential for team collaboration and task management. They find it easy to add, organize, and track notes, which helps in providing feedback and ensuring no information is lost. Users report that the feature supports tagging, attachments, and threaded comments, making communication straightforward. They appreciate the ability to record meeting notes, brainstorm ideas, and keep project discussions centralized. They also mention that while the feature is useful, it can sometimes lead to an overload of email notifications.
“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
Verified reviewer profile picture

Angelique K.

Hr & Operations Manager

“It is nice for recording notes during meetings when tasks or projects are discussed. It allows staff to remember key points with notes.”
MH

Mark H.

Operations Manager

Bug Tracking key features coverage

Asana offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.6
Task Progress Tracking4.6
Access Controls/Permissions4.5
Task Management4.7
Ticket Management
Collaboration Tools4.6

Pros and cons based on 13,544 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,544 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo
4.6
(4.5K)
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User insights about the commenting/notes feature

Reviewers highlight the importance of ClickUp's commenting and notes capabilities for team collaboration and project documentation. They appreciate the ability to add comments on task progress, attach files, and record insights. Users report that the feature is vital for remote work and facilitates real-time communication. They find the interface user-friendly but mention that accessing comments can sometimes be challenging. They also suggest improvements like adding more expressive emojis to enhance the commenting experience.
“In each task we can add comments on the progress made, in addition to incorporating evidence, including attached files in multiple formats to document the findings and record the work that is being done to complete the task.”
Verified reviewer profile picture

Marianela F.

Water Treatment Consultant

“ClickUp makes commenting and notes easy and my team can communicate in real time super easily. ”
AR

Amy R.

Bartender

Bug Tracking key features coverage

ClickUp offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.1
Task Progress Tracking4.5
Access Controls/Permissions4.6
Task Management4.6
Ticket Management
Collaboration Tools4.5

Pros and cons based on 4,558 verified reviews

69% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,558 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Bug Tracking Software with Commenting/Notes in 2026

Jira logo
Category Leaders

Project management and work tracking software

learn more
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

learn more
Asana is a bug tracking tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GitHub logo

Social coding & collaborative development platform

learn more
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

Read more about GitHub

Users also considered
ClickUp logo
Category Leaders

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Wrike logo
Category Leaders

AI powered workflow management platform

learn more
Track and resolve bugs quickly with Wrike's work management software. Use detailed custom request forms to auto-assign bugs to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase resolved cases.

Read more about Wrike

Users also considered
Zoho Projects logo
Category Leaders

Project Management, Collaboration and Bug Tracking

learn more
Record and track product bugs until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

Read more about Zoho Projects

Users also considered
BrowserStack logo

The modern test stack

learn more
BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability.

Read more about BrowserStack

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Zoho Sprints logo

Agile project management for software development teams

learn more
Zoho Sprints supports bug tracking with custom items, test management, defect logging, work item linking, timelines, and integrations.

Read more about Zoho Sprints

Users also considered
Caspio logo

Build online database applications without coding.

learn more
Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

Read more about Caspio

Users also considered
Open DevOps logo

Open DevOps is mission control for your DevOps toolchain.

learn more
Atlassian Open DevOps is mission control for your DevOps toolchain, providing flexibility of a custom toolchain with the coordination of an all-in-one.

Read more about Open DevOps

Users also considered
ProWorkflow logo

Your go to platform for projects, task, and time management.

learn more
Use ProWorkflow to track your tasks, billable hours and client communications, to create quotes and invoices, share files, manage client projects and more. Signup for a free trial today!

Read more about ProWorkflow

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

Read more about Issuetrak

Users also considered
GoodDay logo
Category Leaders

Cloud-based work management platform for firms of all sizes

learn more
GoodDay is a cloud-based work management platform designed to help businesses of all sizes manage project planning, product management, task organization, progress tracking and collaboration. The platform includes an interactive dashboard that enables users to view, plan, schedule and execute tasks.

Read more about GoodDay

Users also considered
Backlog logo
Category Leaders

Online project management tool for developers

learn more
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts

Read more about Backlog

Users also considered
Userback logo

Understand what users want, and build what they love.

learn more
Userback is a visual bug tracking tool that helps you collect user feedback with video and annotated screenshots. Stop wasting time with emails and 3rd party tools and manage feedback for all your websites and applications in one place.

Read more about Userback

Users also considered
Sentry logo

Track exceptions with modern error logging

learn more
Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.

Read more about Sentry

Users also considered
YouTrack logo

Cloud-based project management tool designed for agile teams

learn more
YouTrack is a powerful project management tool that streamlines work and boosts productivity for teams of any size. It offers features like task management, collaboration tools, AI-powered assistance, knowledge base management, customizable Agile boards, time tracking, Gantt charts, detailed reporting, and a helpdesk solution. YouTrack adapts to the needs of various teams, from software development and DevOps to HR and marketing, helping them complete tasks and deliver great products.

Read more about YouTrack

Users also considered
Bordio logo

Work management platform for organizing projects and tasks

learn more
Bordio redefines team productivity. It's a new work management app with integrated task management, project planning, and real-time collaboration tools. It's an all-in-one solution for organizing daily tasks, scheduling meetings directly, and managing team workloads without switching to other tools.

Read more about Bordio

Users also considered
BugHerd logo

BugHerd is the best website feedback & bug tracking tool

learn more
BugHerd is the world's leading website feedback and bug tracking tool.

It's the go-to tool for web developers, project managers, designers & QA teams who need a simple way to collect and manage feedback on websites and digital projects.

Read more about BugHerd

Users also considered
Marker logo

Visual bug reporting tool

learn more
Marker.io is a visual bug tracking tool which enables users to capture & report visual bugs, ideas & tasks in Jira, Trello, GitHub, Gitlab, Asana, & more

Read more about Marker

Users also considered
Bugasura logo
Category Leaders

Test faster. Ship smarter. Together.

learn more
A fast, visual, and human-first bug tracker that helps teams capture, prioritize, and crush bugs faster. Report issues with screenshots, videos, and full context. Collaborate in real time and close bugs before they slow your next release. Simple. Smart. Fast.

Read more about Bugasura

Users also considered
monday dev logo

From product strategy to launch, manage it all on monday dev

learn more
Using monday dev, instantly get notified as bugs occur. Receive bug reports via custom form submissions, assigning owners and identifying problematic areas. With custom filters and tags, categorize and visualize your bugs.

Read more about monday dev

Users also considered
zipBoard logo

Online digital content review and approval solution for all.

learn more
An easy to use bug tracker with the ability for tech and non-tech people to report bugs easily while viewing their content.

Read more about zipBoard

Users also considered
Taiga logo

The project management tool for multi-functional agile teams

learn more
Taiga is an easy and intuitive yet powerful project management tool for multi-functional agile teams. It has a rich feature set to support Scrum, Kanban, Scrumban or just to track issues. At the same time it is very simple to start with.

Read more about Taiga

Users also considered

Key features for Bug Tracking software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Bug/Issue Capture: Reviewers emphasize the detail and ease of tracking bugs, including severity, steps to reproduce, and attachments. Integration with other tools and automation is highlighted. 96% of reviewers rated this feature as important or highly important.
  • Task Progress Tracking: Users value the feature for its ability to track progress through customizable workflows, real-time updates, and visibility into task completion, enhancing communication and project management. 95% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers appreciate the ability to set granular permissions, ensuring that only authorized users can access and modify sensitive information, enhancing security and control. 93% of reviewers rated this feature as important or highly important.
  • Task Management: Users highlight the feature's flexibility in creating, assigning, and prioritizing tasks, combined with detailed information and customizable workflows for effective project management. 93% of reviewers rated this feature as important or highly important.
  • Ticket Management: Reviewers focus on the ability to create, assign, and track tickets efficiently, ensuring clear prioritization, detailed tracking, and improved team collaboration. 91% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users emphasize the importance of features like commenting, task assignment, and real-time notifications, which facilitate effective team communication and project coordination. 90% of reviewers rated this feature as important or highly important.