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BugHerd
5
46
4
18
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BugHerd is the best website feedback & bug tracking tool
Table of Contents
BugHerd - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
BugHerd overview
What is BugHerd?
Providing website feedback has never been easier for your clients. With BugHerd, they just click on a link and from there, they can leave feedback directly on the page by simply pointing, clicking and commenting.
Every note is automatically pinned exactly where the issue occurs, complete with a screenshot and all the technical details your team needs, like browser, device, operating system, URL, etc. No more back-and-forth trying to get technical information from clients.
Each comment instantly becomes a task on a simple Kanban board, making it easy for teams to prioritize, assign, and resolve issues. If you’re already using tools like Jira, Asana, ClickUp, monday.com, Slack, MS Teams, etc; BugHerd connects with them in one click, keeping your workflow seamless.
For clients, it’s effortless. For teams, it’s a huge time saver. And for your business, it means faster website launches, smoother collaboration, and happier customers.
Start your free 7-day trial today and see how much easier website feedback can be.
Starting price
per month
Pros & Cons
Client Support
Bugs and Issues
Task Management
Email Notifications
Page Markers
BugHerd’s user interface
BugHerd reviews
Overall rating
4.7
/5
65
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.92/10
5
4
3
2
1
46
18
0
1
0
Dana B.
Senior Web Marketing Specialist
Iole T.
pm director
Bertus V.
Senior Software Engineer
Iole T.
pm director
Ashley A.
Associate Creative Director
Gui C.
Project Manager
Who uses BugHerd?
Based on 65 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BugHerd's key features
Most critical features, based on insights from BugHerd users:
All BugHerd features
Features rating:
BugHerd alternatives
BugHerd
Starting from
50
Per month
Airtable
Starting from
20
/user
Per month
Smartsheet
Starting from
9
/user
Per month
monday.com AI Work Platform
Starting from
9
/user
Per month
BugHerd pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- 150 GB Storage
- Dedicated Success Manager
- Secure single sign-on (SSO)
- Onboarding and training support
- Unlimited Projects
- Unlimited Guests
- Unlimited integrations
- Pin drop annotations
- Screenshots
- Video feedback capture
- Automatic capture of user tech info
- In-built Kanban task board
- Custom Branding/Logo
- Guests See Other Guest Feedback
- Member Only Commenting
- Public Feedback Widget
User opinions about BugHerd price and value
Value for money rating:
To see what individual users think of BugHerd's price and value, check out the review snippets below.
Dana B.
Senior Web Marketing Specialist
Iole T.
pm director
BugHerd integrations (78)
Top integrations
BugHerd support options
Typical customers
Platforms supported
Support options
Training options
BugHerd FAQs
BugHerd has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does BugHerd offer?
BugHerd offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum