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BugHerd

BugHerd is the best website feedback & bug tracking tool

Last updated: August 2024

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BugHerd - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is BugHerd?

BugHerd is the world's leading website feedback and bug tracking tool.

It's the go-to tool for web developers, project managers, designers and QA teams who need a simple way to collect and manage feedback on websites and digital projects.

- 30% faster web dev projects

- 75% faster bug resolution

- 4x faster QA

Whether you're working with internal teams, clients, or other stakeholders, BugHerd makes it easy to gather, organize, and act on feedback, helping you streamline collaboration and speed up the review process.

Point and click to highlight issues and manage them through to completion using the BugHerd's in-built Kanban board to ensure no feedback falls through the cracks.

BugHerd also integrates seamlessly with popular project management, CRM and customer service platforms such as Jira, ClickUp, Asana, monday.com, WordPress, MS Teams, Zapier, and many more.

Get started in minutes, with a free 7-day trial.

Benefits of using BugHerd

Feedback on websites & other digital assets:
Clients and teams can easily leave feedback on designs, images, PDFs, Figma files, websites and more.

Collect feedback easily: Feedback and bug reports are captured via comments along with annotated screenshots, video feedback, user tech details, and more.

Point and click feedback: Users can pin feedback directly on the element they want to comment on (like sticky notes on a page).

Automatic screenshots: BugHerd automatically captures a screenshot with every piece of feedback or bug report. These screenshots can then be annotated for further clarification.

Automatic user technical info: User meta data is automatically captured including browser, exact URL, operating system, screen resolution, etc.

In-built centralized task board: Manage, assign and prioritize tasks quickly and easily via the Kanban board.

Simple guest access: There's no need for clients to log in. Just send them the link to your project and they can get started providing feedback right away.

Unlimited projects with all plans - Use BugHerd on as few or as may projects as you like.

Integrations: BugHerd offers robust one-way and two-way sync integrations across all plans. These integrations include popular tools such as WordPress, GitHub, Jira, Trello, Asana, ClickUp, monday.com, Productive, Slack, Zapier, and many more.

Ongoing feedback: With BugHerd's Public Feedback widget you can collect feedback and bug reports from the public on an ongoing basis, even after your web dev project as been finished.

Starting from

Per month

start trial

view pricing plans

book a demo

BugHerd's key features

Most critical features, based on insights from BugHerd users:

Task Management

4.9

(18)

Collaboration Tools

4.8

(14)

Prioritization

4.7

(9)

Testing/QA Management

4.9

(9)

Reporting/Project Tracking

4.8

(12)

Task Progress Tracking

5.0

(5)

Features

4.4

Ease of use

4.7

All BugHerd features

Workflow Management

5.0

(1)

Task Tagging

4.5

(4)

Task Editing

5.0

(5)

Project Management

5.0

(2)

Multiple Projects

5.0

(1)

Issue Tracking

5.0

(2)

Issue Management

4.9

(9)

Commenting/Notes

5.0

(2)

Bug/Issue Capture

4.7

(3)

Backlog Management

5.0

(3)

Kanban Board

5.0

(6)

Task Scheduling

5.0

(2)

Alerts/Notifications

4.5

(2)

@mentions

(0)

Web-based Deployment

(0)

To-Do List

(0)

Third-Party Integrations

(0)

Access Controls/Permissions

(0)

Task Planning

(0)

Activity Dashboard

(0)

Task Board View

(0)

Tagging

(0)

Status Tracking

(0)

Project Tracking

(0)

Activity Tracking

(0)

Progress Tracking

(0)

API

(0)

Assignment Management

(0)

For Small Businesses

(0)

Feedback Management

(0)

Email-to-Task Conversion

(0)

Drag & Drop

(0)

Deadline Management

(0)

Configurable Workflow

(0)

Audit Trail

(0)

Bug Tracking

(0)

BugHerd alternatives

BugHerd

4.7

(64)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.4

Value for Money

4.6

Customer Support

4.7

Zoho Sprints

4.5

(257)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.4

GanttPRO

4.8

(510)

visit website

Starting from

7.99

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.8

Birdview

4.5

(382)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.6

BugHerd pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial

view pricing plans

Value for money

4.6

Starting from

Per month

Flat Rate

BugHerd support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Knowledge Base

FAQs/Forum

Training options

Documentation

BugHerd reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.27/10

Rating distribution

Pros

The ability to quickly capture a screenshot of the issue, add annotations to the image and then send it to your developer along with any comments you wish to make is fantastic.

Verified reviewer

Anonymity request

The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome.

Verified reviewer

Anonymity request

The ability to capture issues in context and easily share with other stakeholders—while being able to track those issues until they are resolved.

Justin R.

Digital Art Director

Cons

The lack of customizable columns in their kanban-style layout is a pity.

Mark B.

Developer

No way to see items assigned to you across all projects.

Andrew M.

CEO

The only negative about BugHerd is that I would prefer if the seats were per project and not on the overall account.

Justin H.

Associate Creative Director

Read all reviews

BugHerd FAQs

Q. What type of pricing plans does BugHerd offer?

BugHerd has the following pricing plans:
Starting from: $41.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of BugHerd?

BugHerd has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does BugHerd support?

BugHerd supports the following languages:
English

Q. Does BugHerd offer an API?

Yes, BugHerd has an API available for use.

Q. What other apps does BugHerd integrate with?

BugHerd integrates with the following applications:
Vtiger CRM, BombBomb, Zenkit, Freshservice, Planview Portfolios, GitHub, Adobe Commerce, Todoist, Redmine, Dropbox Business, Webex Suite, Insightly, HappyFox Help Desk, UserVoice, Paymo, Targetprocess, ActiveCampaign, Avaza, Webflow, Kantata, Teamwork.com, Zapier, Pivotal Tracker, Zoho Projects, Axosoft, Gmail, Knack, MeisterTask, Airtable, Trello, Google Drive, FreshBooks, Agile CRM, Microsoft Teams, GitLab, Geckoboard, Kanban Tool, WordPress, Beanstalk, Dropbox Sign, LiquidPlanner, Freshdesk, Gravity Forms, Help Scout, Airbrake, ClickUp Power BI Connector, Harvest, Close, SendGrid, Slack, Microsoft 365, Redbooth, LiveChat, Microsoft To Do, Checkvist, Bitbucket, Mailgun, Highrise, Sprintly, monday.com, ClickUp, Google Calendar, Favro, RescueTime, Accelo, Twilio, Wrike, Aha!, Asana, Podio, Xero, Breeze, Sign In Scheduling, Smartsheet, Evernote Teams, Toggl Track, Dasheroo, Intercom, Productboard, Shopify, Zendesk Suite, Microsoft Excel

Q. What level of support does BugHerd offer?

BugHerd offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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