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BugHerd Logo

BugHerd is the best website feedback tool for agencies.

Table of Contents

BugHerd - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

BugHerd overview

What is BugHerd?

What is BugHerd?

BugHerd is a visual feedback and bug tracking tool built for web agencies, web teams and developers. It brings all your website feedback into one place, so you can collect, manage and resolve it without endless emails, manual screenshots or messy spreadsheets. More than 10,000 companies and 350,000 users across 172 countries use BugHerd.

How does BugHerd work?

Leaving feedback in BugHerd is as easy as pointing, clicking and commenting. Clients and stakeholders pin comments right onto the part of the website where there’s an issue (like sticky notes on a page) and can annotate a screenshot to show exactly what they mean. They don’t need to log in or create an account to start leaving feedback.

With every comment, BugHerd automatically records the technical information developers need: browser, operating system, screen resolution, page URL, and more. That means no more back-and-forth with clients, and faster fixes for your team.

BugHerd goes beyond live websites, too. Teams can collect feedback on designs and deliverables such as images, PDFs and Figma prototypes, record video feedback, and let clients highlight text on a page to suggest copy edits. And with BugHerd’s AI features, resolving feedback is quicker than ever.

Track every task on BugHerd’s in-built Kanban board:

All feedback automatically lands as a task on BugHerd’s built-in Kanban board. From there, your team can prioritize, assign, tag and comment on tasks, and follow each one through until it’s resolved. BugHerd has two user levels: members can see the full task board, while guests (such as clients) can only leave feedback and reply to comments on their own feedback.

What tools does BugHerd integrate with?

BugHerd offers deep two-way integrations with tools like Jira, Asana, Trello and GitHub. It also connects directly with Monday.com, ClickUp, Linear, Teamwork, Productive, Slack, Microsoft Teams, LogRocket, FullStory, and many other tools. Need something else? Link BugHerd to 1,500+ more apps through Zapier or Make, or use the BugHerd API to build custom workflows.

BugHerd AI features:

BugHerd’s AI-assisted feedback management cuts down on admin work. It summarizes long client comments into short, scannable task titles, suggests tags based on the ones your team already uses, and flags similar tasks so duplicates can be merged in a few clicks.

BugHerd MCP connects your AI agent directly to your BugHerd projects. It works with Claude Code, Claude, Cursor, ChatGPT, VS Code with Copilot, Windsurf, Codex CLI, Gemini CLI, Zed and Onyx AI. Your AI can read each task with full context (screenshot, URL, browser details and client comment), triage the queue, update statuses, post comments and create new tasks, while you review the results. BugHerd MCP can also resolve your website feedback queue by actually making changes directly in your codebase, CMS or design tool.

Who is BugHerd for?

BugHerd is built for teams that create and maintain websites, including agencies and web development teams. It’s used by web developers, designers, project managers, QA and UAT testers, marketers and content creators for website QA, user acceptance testing, bug tracking, online proofing and client review and approval.

How do I get started with BugHerd?

Getting started with BugHerd takes just minutes: install the BugHerd browser extension or add a JavaScript snippet to your site. Try every feature free for 7 days, with no credit card required. BugHerd also offers a 60-day money-back guarantee.

Starting price

42flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Verified reviewer profile picture

Task Management

Bugs and Issues

Client Support

Email Notifications

Page Markers

Do you work for BugHerd? Manage this product listing

BugHerd’s user interface

Ease of use rating:

BugHerd review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(18)
5(46)

What do users say about BugHerd?

Reviewers feel BugHerd streamlines bug tracking and feedback by allowing easy reporting, annotation, and prioritization directly on websites. They find it helpful for both technical and non-technical users, with features like automatic screenshot capture and technical details, though some mention the UI can get cluttered with many bugs and wish for better bulk management and integrations.

Users say BugHerd greatly improves collaboration with clients and internal teams, making it simple for clients to provide feedback and track progress. They appreciate the time savings and project management capabilities, but some note limitations with user permissions, guest access, and cost scaling.

Select to learn more


Who uses BugHerd?

Based on 65 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Design
Computer Software
Others

Use cases

Bug Tracking
Online Proofing
User Testing
Task Management
Issue Tracking

BugHerd's key features

Most critical features, based on insights from BugHerd users:

Workflow management
Ticket management
Prioritization
Task progress tracking
Issue tracking
Project management

All BugHerd features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Annotations
API
Approval process control
Assignment management
Audit trail
Backlog management
Brand compliance
Bug/Issue capture
Bug tracking
Collaboration tools
Commenting/Notes
Configurable workflow
Customizable branding
Customizable fields
Data import/export
Deadline management
Document management
Document review
Drag & drop
Due date tracking
Feedback management
For creative agencies
For small businesses
Image recognition and tagging
Integrations with creative tools
Issue management
Issue tracking
Kanban board
Markup Tools
@mentions
Multiple projects
Prioritization
Progress tracking
Project management
Project planning
Project tracking
Project workflow
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting/Project tracking
Role-Based permissions
Search/Filter
Single sign on
Status tracking
Tagging
Task management
Task Planning
Task progress tracking
Task scheduling
Third-Party integrations
Ticket management
To-Do list
Version management
Web-based deployment
Workflow management

BugHerd alternatives

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42

Per month

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7.91

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10.99

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BugHerd pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

42

Per month

Features included:

  • 5 users
  • 10 GB Storage
  • Feedback on websites
  • Feedback on Figma designs
  • Feedback on images
  • Feedback on PDFs
  • Unlimited clients
  • Unlimited Projects
  • Pin drop annotations
  • Suggest text edits
  • Video feedback capture
  • Screenshot capture
  • Annotating Screenshots
  • Automatic capture of user tech info
  • In-built Kanban task board
  • AI Auto-title Generation
  • MCP
  • Pausing new feedback immediately
  • Public Feedback Widget
  • AI Integrations
  • Integrations
  • Trello
  • Github
  • Slack
  • MS Teams
  • Zapier
  • Make
  • FullStory
  • LogRocket
  • Harvest
  • Time Doctor
  • Firmao
  • TestMu AI
  • Productive

Studio

67

Per month

Features included:

  • 10 users
  • 25GB storage
  • Feedback on websites
  • Feedback on Figma designs
  • Feedback on PDFs
  • Feedback on images
  • Unlimited clients
  • Unlimited Projects
  • Pin drop annotations
  • Suggest text edits
  • Video feedback
  • Screenshot capture
  • Annotating Screenshots
  • Automatic capture of user tech info
  • In-built Kanban task board
  • MCP
  • AI Auto-title Generation
  • Pausing new feedback immediately
  • Public Feedback Widget
  • AI Integrations
  • Integrations
  • Trello
  • Slack
  • Github
  • MS Teams
  • Zapier
  • Make
  • FullStory
  • Productive
  • LogRocket
  • Harvest
  • Time Doctor
  • TestMu AI

Premium

125

Per month

Features included:

  • 25 users
  • 50 GB Storage
  • Feedback on websites
  • Feedback on Figma designs
  • Feedback on PDFs
  • Feedback on images
  • Unlimited clients
  • Unlimited Projects
  • Pin drop annotations
  • Video feedback capture
  • Suggest text edits
  • Screenshot capture
  • Automatic capture of user tech info
  • In-built Kanban task board
  • AI Auto-tagging
  • AI Similar Task Detection
  • AI Auto-title Generation
  • MCP
  • Custom Branding/Logo
  • Enhanced client collaboration
  • Guests See Other Guest Feedback
  • Member Only Commenting
  • Share member feedback with clients
  • Private Team commenting
  • Client project board
  • Scheduling a feedback deadline
  • Clients can see member feedback
  • Pausing new feedback immediately
  • Public Feedback Widget
  • AI Integrations
  • Unlimited integrations
  • Jira
  • Trello
  • Slack
  • Github
  • Asana
  • Linear
  • ClickUp
  • Zapier
  • Make
  • Monday.com
  • MS Teams
  • Productive
  • FullStory
  • LogRocket
  • Harvest
  • Time Doctor
  • Firmao
  • TestMu AI
  • Teamwork

Custom

Contact BugHerd for pricing.

Features included:

  • 150 GB Storage
  • Dedicated Success Manager
  • Secure single sign-on (SSO)
  • Onboarding and training support
  • Unlimited clients
  • Unlimited Guests
  • Unlimited Projects
  • Unlimited integrations
  • Pin drop annotations
  • Screenshots
  • Video feedback capture
  • Automatic capture of user tech info
  • In-built Kanban task board
  • Custom Branding/Logo
  • Guests See Other Guest Feedback
  • Member Only Commenting
  • Public Feedback Widget

User opinions about BugHerd price and value

Value for money rating:

To see what individual users think of BugHerd's price and value, check out the review snippets below.

“I'm confident of its capabilities and acts as an extension of superior client service.”
Verified reviewer profile picture

Iole T.

pm director

“It is very simple to load, track, and update bugs.”
BV

Bertus V.

Senior Software Engineer

BugHerd support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos

BugHerd FAQs

Q. Who are the typical users of BugHerd?

BugHerd has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What level of support does BugHerd offer?

BugHerd offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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