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BugHerd
5
46
4
18
3
0
2
1
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BugHerd is the best website feedback tool for agencies.
Table of Contents
BugHerd - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: October 2026
BugHerd overview
What is BugHerd?
What is BugHerd?
BugHerd is a visual feedback and bug tracking tool built for web agencies, web teams and developers. It brings all your website feedback into one place, so you can collect, manage and resolve it without endless emails, manual screenshots or messy spreadsheets. More than 10,000 companies and 350,000 users across 172 countries use BugHerd.
How does BugHerd work?
Leaving feedback in BugHerd is as easy as pointing, clicking and commenting. Clients and stakeholders pin comments right onto the part of the website where there’s an issue (like sticky notes on a page) and can annotate a screenshot to show exactly what they mean. They don’t need to log in or create an account to start leaving feedback.
With every comment, BugHerd automatically records the technical information developers need: browser, operating system, screen resolution, page URL, and more. That means no more back-and-forth with clients, and faster fixes for your team.
BugHerd goes beyond live websites, too. Teams can collect feedback on designs and deliverables such as images, PDFs and Figma prototypes, record video feedback, and let clients highlight text on a page to suggest copy edits. And with BugHerd’s AI features, resolving feedback is quicker than ever.
Track every task on BugHerd’s in-built Kanban board:
All feedback automatically lands as a task on BugHerd’s built-in Kanban board. From there, your team can prioritize, assign, tag and comment on tasks, and follow each one through until it’s resolved. BugHerd has two user levels: members can see the full task board, while guests (such as clients) can only leave feedback and reply to comments on their own feedback.
What tools does BugHerd integrate with?
BugHerd offers deep two-way integrations with tools like Jira, Asana, Trello and GitHub. It also connects directly with Monday.com, ClickUp, Linear, Teamwork, Productive, Slack, Microsoft Teams, LogRocket, FullStory, and many other tools. Need something else? Link BugHerd to 1,500+ more apps through Zapier or Make, or use the BugHerd API to build custom workflows.
BugHerd AI features:
BugHerd’s AI-assisted feedback management cuts down on admin work. It summarizes long client comments into short, scannable task titles, suggests tags based on the ones your team already uses, and flags similar tasks so duplicates can be merged in a few clicks.
BugHerd MCP connects your AI agent directly to your BugHerd projects. It works with Claude Code, Claude, Cursor, ChatGPT, VS Code with Copilot, Windsurf, Codex CLI, Gemini CLI, Zed and Onyx AI. Your AI can read each task with full context (screenshot, URL, browser details and client comment), triage the queue, update statuses, post comments and create new tasks, while you review the results. BugHerd MCP can also resolve your website feedback queue by actually making changes directly in your codebase, CMS or design tool.
Who is BugHerd for?
BugHerd is built for teams that create and maintain websites, including agencies and web development teams. It’s used by web developers, designers, project managers, QA and UAT testers, marketers and content creators for website QA, user acceptance testing, bug tracking, online proofing and client review and approval.
How do I get started with BugHerd?
Getting started with BugHerd takes just minutes: install the BugHerd browser extension or add a JavaScript snippet to your site. Try every feature free for 7 days, with no credit card required. BugHerd also offers a 60-day money-back guarantee.
Starting price
per month
Alternatives
with better value for money
Pros & Cons


Task Management
Bugs and Issues
Client Support
Email Notifications
Page Markers
Do you work for BugHerd? Manage this product listing
BugHerd’s user interface
BugHerd review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about BugHerd?
Reviewers feel BugHerd streamlines bug tracking and feedback by allowing easy reporting, annotation, and prioritization directly on websites. They find it helpful for both technical and non-technical users, with features like automatic screenshot capture and technical details, though some mention the UI can get cluttered with many bugs and wish for better bulk management and integrations.
Users say BugHerd greatly improves collaboration with clients and internal teams, making it simple for clients to provide feedback and track progress. They appreciate the time savings and project management capabilities, but some note limitations with user permissions, guest access, and cost scaling.
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Who uses BugHerd?
Based on 65 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BugHerd's key features
Most critical features, based on insights from BugHerd users:
All BugHerd features
Features rating:
BugHerd alternatives
BugHerd pricing
Pricing plans
Pricing details:
User opinions about BugHerd price and value
Value for money rating:
To see what individual users think of BugHerd's price and value, check out the review snippets below.

Iole T.
pm director
Bertus V.
Senior Software Engineer
BugHerd integrations (76)
Top integrations
BugHerd support options
Typical customers
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