Marker.io Pricing, Features, Reviews & Comparison of Alternatives

Marker.io

Visual bug tracking tool

4.75/5 (52 reviews)

Marker.io overview

What is Marker.io?

Marker.io is a visual feedback capture tool which enables QA testers, project and product managers, designers and clients to submit bugs and issues to developers directly from inside Jira, GitHub, Trello, Gitlab, Asana, and more. Marker.io allows users to capture bugs, explain feedback through annotations and labels, and then report feedback in one-click.
marker.io

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Marker.io screenshot: Save screenshots through existing tools, including Trello, Jira, Slack, GitHub, BitbucketMarker.io - Screen capture tool for web professionalsMarker.io screenshot: Annotations and labels allow users to bring clarity to their feedback Marker.io screenshot: Create clear bug reports quicklyMarker.io screenshot: Report visual bugs, ideas, & task in SlackMarker.io screenshot: Report visual bugs, ideas, & tasks in JiraMarker.io screenshot: Report visual bugs, ideas, & tasks in GitHub

Marker.io reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.8
  4.8
Alex Gaspar

Easy way to share visual issues

Used daily for 6-12 months
Reviewed 2018-03-13
Review Source: Capterra

This is the kind of software that saves you time allowing you to focus on what really matter.

Pros
As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

Cons
I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Response from Marker.io


We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.

Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vincent Leroy

Bug reporting has never been easier since I've been using Marker !!

Used daily for 1-2 years
Reviewed 2018-03-28
Review Source: Capterra

Pros
Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!

Cons
It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Susan Carriere

There are a lot of problems with this software. I would describe multiple of them as dealbreakers.

Reviewed 2018-03-22
Review Source: Capterra

There is some screenshot-taking and annotation functionality that is slightly better than another tool that I have used. The Issue can be properly assigned before submission.

Pros
The product team seems to be willing to fix problems: Marker was not working with our software at all, but the product team fixed the problem within a reasonable amount of time and now they are compatible.

Cons
It is difficult to decide which of the numerous problems is the worst. Probably the most annoying problem is the poor screenshot support: it is impossible to have multiple screenshots at the time of submission, downloading a screenshot causes the Tab to disappear, and it is pretty much impossible to use Marker to Attach a screenshot after the fact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Sean Hennessy

Premium capture and annotate tool built for Agencies

Used daily for 1-2 years
Reviewed 2018-03-14
Review Source: Capterra

Pros
Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

Cons
If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thomas Ketchell

Super simple way to report web app issues to my team

Used daily for 6-12 months
Reviewed 2018-03-13
Review Source: Capterra

Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

Pros
GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.

Cons
I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marker.io pricing

Starting from
$19/month
Pricing options
Free trial
Subscription
View Pricing Plans

Starter: $19/month
Team: $59/month
Organization: Contact Marker.io for pricing information.

Marker.io features

Auditing
Automatic Notifications

API (354 other apps)
Access Control (137 other apps)
Activity Dashboard (185 other apps)
Activity Tracking (99 other apps)
Alerts / Escalation (99 other apps)
Collaboration Tools (97 other apps)
Compliance Management (101 other apps)
Data Import/Export (127 other apps)
Data Visualization (93 other apps)
Drag & Drop Interface (108 other apps)
Monitoring (237 other apps)
Permission Management (88 other apps)
Real Time Data (96 other apps)
Real Time Monitoring (115 other apps)
Reporting & Statistics (136 other apps)
Third Party Integration (180 other apps)
User Management (88 other apps)
Workflow Management (120 other apps)

Videos and tutorials

Additional information for Marker.io

Key features of Marker.io

  • Filtering
  • Backlog management
  • Automatic notifications
  • Task tracking
  • Bug tracking
  • Screenshot saving
  • Annotations
  • Feedback management
  • Environment data
  • Bug report template
  • Browserstack compatible
  • Scheduling
  • Issue auditing
View All Features

Benefits

Marker.io plugs directly into existing issue tracking tools, thereby ensuring there are no duplicate issues (single source of truth) or workflow changes (easy team and client adoption).
Browser extensions allow users to capture ideas, bugs, and issues from any webpage.
Users can save screenshots through existing tools, including Trello, Jira, Slack, GitHub, Bitbucket.
Annotations and assigned labels help users clarify their feedback.
Users can create clear bug reports quickly and easily.