0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Issue Tracking
Email notifications

Top Rated Issue Tracking Software with Email notifications - Page 6

Last updated: June 2026

1 filter applied

Features

Collaboration Tools

Task Progress Tracking

Surveys & Feedback

Issue Management

Knowledge Base Management

Alerts/Notifications

Integrated with

Microsoft 365

Jira

ServiceNow

Google Workspace

Meta for Business

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

142 software options

Sort by

Sponsored

Spiceworks Cloud Help Desk

4.4

(585)

5

300

4

220

3

50

2

13

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Server and website monitoring software

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

Read more about Spiceworks Cloud Help Desk

Users also considered

Web Help Desk

4.1

(124)

5

48

4

53

3

17

2

4

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT asset and knowledge management

Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

Read more about Web Help Desk

Users also considered

SpiraTest

4.0

(104)

5

26

4

62

3

12

2

2

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful Test Management Software

Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking.

Read more about SpiraTest

Users also considered

Kayako

4.0

(176)

5

68

4

68

3

25

2

5

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered

Bitrix24

4.2

(996)

5

461

4

356

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

Read more about Bitrix24

Users also considered

Ecaldima

(0)

Agile ITSM & BPM platform for business-wide automation

Ecaldima allows you to track and resolve incidents in any area with structured workflows and real-time tracking.
Each issue is logged with priority, status, responsible parties, and comments. It can be linked to known errors, automated notifications, and analyzed with KPIs.

Read more about Ecaldima

Users also considered

CrashSight

(0)

Cross-Platform Crash and Exception Management for Games

CrashSight by Tencent WeTest captures crashes, ANRs, OOM issues, and script errors across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch. Native integration for Unreal Engine, Unity, and Cocos. Real-time dashboard, 20+ search dimensions, configurable alerts.

Read more about CrashSight

Users also considered

Digital Register Management System

(0)

Key management and issue tracking software

Digital Register Management System is an issue tracking software that helps businesses with digital document storage, access crontrols, data backup and recovery, and compliance regulation. The platform supports multiple types of registers, including visitor logs, key registers, vehicle registers, and more.

Read more about Digital Register Management System

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered

SeaTicket

(0)

AI-powered platform for unified issue tracking

Track and manage issues from multiple sources in one place with AI-assisted ticketing, prioritization, and workflow tracking. SeaTicket helps teams maintain visibility, assign ownership, and resolve issues efficiently across development and support processes.

Read more about SeaTicket

Users also considered

Punchlist

(0)

Effortless collaboration, unified feedback.

Punchlist streamlines collaboration by allowing easy commenting on digital files. It integrates seamlessly with existing workflows, enhancing project feedback.

Read more about Punchlist

Users also considered

Civita App

(0)

Community engagement software for civic institutions

Civita App is a community engagement platform for local governments, civic institutions, and associated organizations. Key features include municipal service issue reporting, facility information, business listings, local news, social media feeds, event calendars, and bill payments.

Read more about Civita App

Users also considered

Shape Construction

(0)

Software for streamlining construction field management

Take control of your construction issues
Raise, resolve, and report construction blockers and snags with Shape's construction issue tracking app.

Read more about Shape Construction

Users also considered

Helix IM

(0)

Issue management software for demanding development projects

Helix IM, a module within Perforce's Helix ALM suite, supports the issue management and reporting of development defects, tasks and change / feature requests

Read more about Helix IM

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Issue Tracking helps teams log, assign, and monitor customer complaints and service requests from one platform. Automated workflows and real-time dashboards ensure faster resolution, accountability, and complete visibility into case progress.

Read more about Office24by7

Users also considered

dls | complaint

(0)

Complaints software for your document and quality management

Our digital workflow solution automates QM procedures, such as complaints, with integrated solutions that handle paper-based processes from start to finish. Features include product/batch definition, lab result evaluation, ad-hoc evaluations, document adding, automatic PDF creation, and audit trail.

Read more about dls | complaint

Users also considered

Tenera Track

(0)

Building maintenance and property management software

Tenera Track is a QR code-based issue reporting system that streamlines maintenance workflows for property managers. It enables swift and precise documentation of maintenance needs, ensuring prompt attention and resolution. Tenera Track seamlessly integrates with existing capital planning and work management systems, making it easier to keep properties in top shape.

Read more about Tenera Track

Users also considered

page 6 of 6

GetApp

100 S. Wacker Dr.
Ste. 600
Chicago, IL 60606
USA

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us Careers News Legal Privacy Policy

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.