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Issue Tracking
Page 7

Issue Tracking Software for Mid Size Business (2026) - Page 7

Last updated: February 2026

1 filter applied

Features

Task Management(146)

Reporting/Analytics(118)

Real-Time Notifications(100)

Support Ticket Management(91)

Mobile Access(92)

Integrated with

Microsoft Teams(37)

Microsoft 365(23)

Slack(62)

GitHub(32)

Google Workspace(17)

Pricing model

Free(54)

Open Source(8)

Free Trial(136)

One Time License(8)

Subscription(138)

Devices supported

Mac(77)

iPad(89)

Android(96)

Linux(74)

Web-based(169)

iPhone(94)

Windows(111)

Organization types

Small Business(166)

Non Profit(97)

Large Enterprises(166)

Public Administrations(83)

Freelancers(92)

Mid Size Business

User rating

All Reviews

& up

(150)

& up

(154)

& up

(155)

171 software options

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Naofix

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

Naofix is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, Chat.

Read more about Naofix

Users also considered

Testify

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Digitize checklists & workflows for industrial operations

Testify is available for Mid Size Business and offers the following support options: FAQs/Forum.

Read more about Testify

Users also considered

HEINZELMANN

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Issue tracking software for the IT sector

HEINZELMANN is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about HEINZELMANN

Users also considered

EthicsPoint

2.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Incident management & issue hotline service

EthicsPoint is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about EthicsPoint

Users also considered

Lightstep

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based incident management and resolution tool

Lightstep is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

Read more about Lightstep

Users also considered

Elementool

(0)

IT project management

Elementool is available for Mid Size Business.

Read more about Elementool

Users also considered

Bugwolf

(0)

User testing tools for quality auditing

Bugwolf is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about Bugwolf

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered

Helix IM

(0)

Issue management software for demanding development projects

Helix IM is available for Mid Size Business and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

Read more about Helix IM

Users also considered

Punchlist

(0)

Effortless collaboration, unified feedback.

Punchlist is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

Read more about Punchlist

Users also considered

Civita App

(0)

Community engagement software for civic institutions

Civita App is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support.

Read more about Civita App

Users also considered

IssuTrax

(0)

Issue tracking software for the hospitality sector

IssuTrax is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support.

Read more about IssuTrax

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

TIKTING is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered

ECALDIMA

(0)

Agile ITSM & BPM platform for business-wide automation

ECALDIMA is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum, Chat.

Read more about ECALDIMA

Users also considered

Orchestrate

(0)

Centralized management for project execution

Orchestrate is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support.

Read more about Orchestrate

Users also considered

Helix IM

(0)

Issue management software for demanding development projects

Helix IM is available for Mid Size Business and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

Read more about Helix IM

Users also considered

IssuTrax

(0)

Issue tracking software for the hospitality sector

IssuTrax is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support.

Read more about IssuTrax

Users also considered

Civita App

(0)

Community engagement software for civic institutions

Civita App is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support.

Read more about Civita App

Users also considered

IntraHub

(0)

Project management tool with time tracking and data security

IntraHub is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about IntraHub

Users also considered

TIKTING

(0)

TIKTING® Help Desk & Change Management System

TIKTING is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered

Punchlist

(0)

Effortless collaboration, unified feedback.

Punchlist is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

Read more about Punchlist

Users also considered

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