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Issue Tracking Software for Mid Size Business (2026) - Page 2

Last updated: February 2026

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171 software options

Rollbar logo

Full-stack bug and issue tracking for web and mobile apps

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Rollbar is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Issuetrak logo
Category Leaders

Issue tracking and workflow automation platform

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Issuetrak is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Zoho BugTracker logo

Bug tracking & issue management software for SMBs

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Zoho BugTracker is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Supportbench logo

The Only AI Customer Support Platform

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Supportbench is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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HelpDesk logo
Category Leaders

Ticketing software for effortless customer support

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HelpDesk is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

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ManageEngine ServiceDesk Plus logo
Category Leaders

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

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LogMeIn Resolve is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support.

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ACMP Suite logo

Keep clients running!

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ACMP Suite is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Backlog logo

Online project management tool for developers

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Backlog is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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BOSSDesk logo
Category Leaders

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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Naverisk logo

Remote monitoring & management for managed service providers

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Naverisk is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox Help Desk is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Giva logo

Cloud based help desk software for businesses of all sizes

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Giva is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Sentry logo

Track exceptions with modern error logging

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Sentry is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum.

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Project Insight logo

Cloud-based software for managing projects and related tasks

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Project Insight is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Arena QMS logo

Cloud-based quality and compliance management software

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Arena QMS is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base.

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Marker logo

Visual bug reporting tool

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Marker is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Kayako logo

AI-enabled unified customer service platform

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Kayako is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

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Bugasura logo

Test faster. Ship smarter. Together.

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Bugasura is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

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