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Top Rated Managed Service Providers (MSP) Software with Ticket management - Page 2

Last updated: May 2026

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52 software options

Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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ZaveIT logo

Empowers the mordern MSPs with ZaveIT's Unified Platform

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ZaveIT is purpose-built for MSPs, offering tools to sell, deliver, and manage services and products — complete with automation, customer portals, and partner enablement.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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Network Detective Pro logo

Non-intrusive IT assessment solution

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Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

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ONEiO logo

ONEiO is an integration solution for IT service providers

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ONEiO is a cloud-based solution provider that specializes in integrating IT service management (ITSM) tools and processes. We offer a solution that streamlines ITSM functions, making it easier for organizations to manage their internal and outsourced IT operations.

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DeskDirector logo

ITSM software for managed service providers

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DeskDirector Portal is an ITSM software designed to help managed service providers (MSPs) automate tasks and streamline communication processes to manage customer service. Administrators can configure custom approval workflows and manage incoming client requests.

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Syxsense logo

Unified Security and Endpoint Management

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Syxsense is a leading USEM solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints manage and secure their environment.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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JumpCloud Directory Platform logo

A cloud directory platform for secure access to resources

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Scale Your MSP Business - Your customers are moving to the cloud. Now, you can manage their systems, apps, networks, & more – all from one pane of glass.

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ConnectWise Cybersecurity Management logo

Cybersecurity management tool with custom alert thresholds

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ConnectWise is transforming the way IT and cybersecurity are delivered to small businesses. We believe technology should empower business growth, not bottleneck it—and we’re 100% committed to helping MSPs and their customers take on whatever lies ahead.

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Deepser logo

IT service desk, CRM, and asset management software

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Efficiently manage tickets, track devices and their data, keep a complete overview of your clients' IT infrastructure, optimizing the use of company resources and time. Measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Deskcenter Management Suite logo

Discover, organise and manage all IT assets

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DeskCenter Management Suite is a solution for IT asset management, license management, software and OS deployment, reporting, real time system management & more

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KACE logo

Unified Endpoint Management by KACE. Where Next Meets Now.

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KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Manage your MSP from a single integrated console with Kaseya VSA. Includes website monitoring, remote access, patch management, systems inventory, and more.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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No more hassling clients just to get paid. Make it easier to send invoices on time & track client payments with ConnectWise Manage business management platform.

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Zest MSP logo
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PSA (Professional Services Automation) software for MSPs

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Zest is a powerful PSA (Professional Services Automation) software designed to streamline the operations of Managed Service Providers (MSPs). It offers an array of features tailored to the unique needs of MSP managers and technicians, eliminating the complexity often associated with traditional PSA solutions. Zest's pre-configured setup and MSP-optimized workflows ensure a seamless experience, allowing MSPs to focus on delivering exceptional service to their clients.

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Togglr logo
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Cloud data migration platform

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Togglr is a unique first of its kind Digital Services Platform for Hybrid Multi-Cloud Management and Deployment

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