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Remote Monitoring and Management Software with Support Ticket Management (2026) - Page 2

Last updated: April 2026

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39 software options

Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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TeamOB Office logo

To win in the marketplace, first win in the workspace

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Employee Digital Tracking Solution for Any Industry.

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Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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Asset Insider logo

Bring 360° Asset Lifecycle Management to your enterprise​

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Asset Insider is an Asset Lifecycle Management businesses use to manage assets from demand to disposal. It integrates predictive maintenance, asset tracking, capital planning, and automation tools to ensure seamless availability and operational efficiency of critical assets and resources.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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Remote monitoring and management is a widely used tool by IT departments in various organizations to remotely oversee and manage their IT systems. SAN Softwares offers a unique Remote Monitoring and Management solution that assures a centrally located team to address IT issues.

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Gorelo logo

Remote monitoring and management (RMM) platform for MSPs

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Gorelo: modern PSA + RMM + Docs. Built by MSPs to slash tool sprawl with AI, automation and more!

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Rzilient logo

IT management solution

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Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

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HiperIoT logo

HiperIoT is an innovative and comprehensive iiot platform.

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HiperIoT is an advanced IoT (Internet of Things) platform that revolutionizes the way businesses manage and optimize their connected devices. With a user-friendly interface and powerful features, HiperIoT empowers organizations to seamlessly monitor, control, and analyze their IoT ecosystem in real.

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Wisper 360 logo

Virtual machine solution for IT teams.

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Wisper 360 streamlines workstation management by centralizing user environment deployment (OS, settings, security, apps) for desktops and laptops, both on-site and remote. With local virtual machine execution, it ensures resilience during outages.

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Securden logo
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An industry-leading Privileged Access Management platform.

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With Securden, you can achieve Remote Monitoring and Management by enabling one-click RDP, SSH, and SQL access without exposing passwords. Gain full visibility, audit every session, and control privileged access across hybrid and remote environments.

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Faronics Deploy logo
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Lightning fast deployment with real-time updates.

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Faronics Deploy provides lighting-fast next-gen computer management for Windows and Mac. Install and update 75+ built-in applications in real-time. Faronics Deploy provides remote control capabilities to assist remote users with technical issues, deploy OS updates to devices, and conduct remote file transfer.

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TACO logo
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Auditing Policy Monitoring Tool

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TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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Sclera logo
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Optimized Asset Management

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Sclera is a building management solution engineered for businesses to monitor and manage assets, workforce, and operations. The product offers features including asset digitization, inspection digitization, network monitoring, wayfinding, sensors, an integrated operating system, and personalized QR codes.

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