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Top Rated Remote Monitoring and Management Software with Ticket management - Page 2

Last updated: May 2026

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41 software options

Galileo logo

Galileo | See anything. Solve ANYTHING.

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An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.

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Rzilient logo

IT management solution

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Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

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HiperIoT logo

HiperIoT is an innovative and comprehensive iiot platform.

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HiperIoT is an advanced IoT (Internet of Things) platform that revolutionizes the way businesses manage and optimize their connected devices. With a user-friendly interface and powerful features, HiperIoT empowers organizations to seamlessly monitor, control, and analyze their IoT ecosystem in real.

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JumpCloud Directory Platform logo

A cloud directory platform for secure access to resources

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JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

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Pandora FMS logo

Total monitoring solution for full observability

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Make the best use of your Dev+Ops teams with a professional, user-friendly, and easy-to-use monitor with more than 50K customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution: profitable and scalable, covering most infrastructure deployment options.

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Dameware logo

Remote-access system support tool for IT professionals

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Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

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Atera logo

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work. This includes Remote Monitoring & Management, Patch Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is a remote monitoring and management (RMM) solution designed for MSPs seeking granular control over IT environments. The software provides customizable monitoring, automated patching, and deep automation capabilities that resolve routine issues before users notice them. ConnectWise Automate features AI-assisted scripting, data views for quick environment insights, and background troubleshooting tools that minimize end-user disruption while supporting Windows endpoints.

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Wrike logo

AI powered workflow management platform

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Wrike is a collaborative team management platform used by 20,000+ companies across 140 countries. Features include Gantt charts, Kanban boards, customizable workflows, shared calendars, and more than 400 app integrations. Monitor progress and communicate in real-time with Wrike's ultimate solution.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

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Securden logo

An industry-leading Privileged Access Management platform.

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With Securden, you can achieve Remote Monitoring and Management by enabling one-click RDP, SSH, and SQL access without exposing passwords. Gain full visibility, audit every session, and control privileged access across hybrid and remote environments.

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Faronics Deploy logo

Lightning fast deployment with real-time updates.

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Faronics Deploy provides lighting-fast next-gen computer management for Windows and Mac. Install and update 75+ built-in applications in real-time. Faronics Deploy provides remote control capabilities to assist remote users with technical issues, deploy OS updates to devices, and conduct remote file transfer.

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TACO logo

Auditing Policy Monitoring Tool

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TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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Sclera logo

Optimized Asset Management

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Sclera is a building management solution engineered for businesses to monitor and manage assets, workforce, and operations. The product offers features including asset digitization, inspection digitization, network monitoring, wayfinding, sensors, an integrated operating system, and personalized QR codes.

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