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Prevail Case Management System Pricing, Features, Reviews and Alternatives
Prevail Case Management System FAQs
Q. Who are the typical users of Prevail Case Management System?
Q. What languages does Prevail Case Management System support?
Q. Does Prevail Case Management System offer an API?
Q. What other apps does Prevail Case Management System integrate with?
Prevail Case Management System product overview
What is Prevail Case Management System?
Prevail Case Management Software has been improving the way law firms manage their Disability and Injury cases since 1993. If you practice in other areas, too, better still! We include over a dozen different fully customized law types, and you won't pay anything additional for them. Prevail is feature-rich, offering calendaring, contacts management, matter management, automatic texting/SMS messaging, statute warnings, case workflow with automated deadlines and ticklers, document generation, email integration, QuickBooks integration, settlement calculation, time/cost/fee tracking, trust ledger, evidence and medicals tracking, and so much more. There's not an area of your case management that Prevail will not improve!
Key benefits of using Prevail Case Management System
-Personal Injury attorneys, track damages & specials, negotiations and liens and use Prevail's Settlement Calculator to instantly determine net to firm and net to client.
-Sync your Outlook calendar bidirectionally with Prevail using the Outlook Sync feature, and connect Outlook emails to your matters in Prevail.
-Analyze case data, status and staff activity using the Prevail Reporter and an unlimited number of user customized Prevail Dashboards.
-Prevail will automatically send an SMS Text message to your client notifying them of an appointment or a change in the status of their case
-Choose convenient monthly or purchase option.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
99
/user
Per month
Prevail Case Management System pricing information
Value for money
4.7
/5
79
Starting from
No pricing info
Pricing options
Value for money contenders
Prevail Case Management System features
Functionality
4.5
/5
79
Total features
54
5 categories
Most valued features by users
Functionality contenders
Prevail Case Management System users reviews
Overall Rating
4.7
/5
79
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.47/10
65
9
3
0
2
Overall rating contenders
Leanne C.
Law Practice, 1-10 employees
Used daily for 2+ years
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Prevail is more than a software it's an amazing company that will be there to help you develop your business. I first purchased prevail in 2013 and the SAME STAFF that helped me then has recently helped me through a business transition nearly 4 years later. I highly doubt that you would have those kind of personal relationships at any other software company. Additionally the software is extremely effective but also easy to learn. We've had no problem training incoming staff quickly with prevail. Prevail helps keep me organized and makes it easy to check in on any deadlines in the office. It makes supervising my staff easier than any other program. I promise you will love prevail and the company that provides it.
Keeps me organized and its easy to teach to new staff
No cons were added to this review
Lindsay W.
Law Practice, 11-50 employees
Used daily for 1-2 years
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I'm happy with the set-up. It is easy to navigate, and Prevail 8 has a lot of new features that make certain tasks easier to complete. I also love that the program syncs up with Outlook now!
With all of the new features, I've noticed the program has a "lag" now. Also, I don't like that you can't generate multiple documents at a time, such as medical records requests (which is a feature that is available in a different program I've used in another office). Also, when a document is being scanned into the system, the rest of the program is unavailable to use until the scanning process is finished (which we used to be able to do in Prevail 6). There are still some things that could use tweaking..
Hi Lindsay. Thanks for your review. Prevail can actually merge multiple medical records requests at one time, using the Merge Across Related feature. Not only will it merge multiple medical requests to different providers, but each document can set its own time and cost value on the ledger, plus a follow up task as well.
Chereka P.
Law Practice, 1-10 employees
Used daily for less than 6 months
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I like that this is a tool to manage our case load without physical filing. I love the document merger because it is a huge savings of time. I think this is a great program but based of other firms their may be more efficient technology.
I wish that the document merger could handle putting more than one of the same contact type on the same document. It seem that the software often has problems depending on the computer that it is on. I wish that the program was more easily accessable from other places such as home or our phone because the attorneys do a lot of out of office work. I was hoping that the process area would be able to...
Brenda B.
Law Practice, 1-10 employees
Used daily for 2+ years
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Client tracking software-keeps track of deadlines, history of case, etc.
Statute warning list is key. History/notes tabs are extremely important/useful. Message list & task list are also very important. Messaging within prevail is very useful. Sticky notes are really helpful as well.
Prevail is missing important client information boxes on matter page, such as mother's maiden name, place of birth, etc. This is info that needs to be readily available/easy to find for SSD clients, but no designated spot for this info. Also, generating custom reports is a feature that is needed. Ease of use/customizing personalized settings is not user friendly, could definitely use some work.
Hello Brenda. Your suggestions have been passed on to our development team. If you'd like to be more specific, please email me at rventura@prevail.net. Thank you!
Samantha L.
Legal Services, 1-10 employees
Used daily for 2+ years
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Makes case management 100% easier!
Very easy to use. Every action taken is automatically documented in one place. SUPER easy to use. Customer service is extremely helpful, knowledgeable and willing to take the time to work out any issues you may have with the program.
I would like there to be an icon that would attach the photo id to the matter page to make it easier to connect a name with a face.
Hi Samantha. Thanks for reviewing Prevail. In the current version, Prevail 8, you have the ability to attach a photo to a contact. Would you like someone to contact you about the possibility of an upgrade? If so, email me. Robin
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