ProLaw Features

ProLaw

Legal business management solution

3.67/5 (39 reviews)

ProLaw Feature Summary

  • Client Database
  • Conflict Management
  • Conflicts Management
  • Contingency Analysis and Disposition
  • Cost Recovery
  • Docketing
  • Document Assembly
  • Email Management
  • Matters Management
  • Microsoft Intergration
  • Records Management
  • Risk Management
  • Time and Expense Management
  • Transaction Posting

Competitor Feature Comparison

API
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Backup
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budgeting
Built-In Database
Calendar Management
Case Management
Client Management
Compliance Management
Document Automation
Document Generation
Document Management
Email Integration
Email Notifications
Email Tracking
Expense Tracking
Financial Analysis
Financial Management
Invoice Management
Invoice Processing
Progress Reports
Real Time Reporting
Records Management
Reminders
SSL Security
Search Functionality
Task Tracking
Time & Expense Tracking
Learn moreCompare App
API
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Backup
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budgeting
Built-In Database
Calendar Management
Case Management
Client Management
Compliance Management
Document Automation
Document Generation
Document Management
Email Integration
Email Notifications
Email Tracking
Expense Tracking
Financial Analysis
Financial Management
Invoice Management
Invoice Processing
Progress Reports
Real Time Reporting
Records Management
Reminders
SSL Security
Search Functionality
Task Tracking
Time & Expense Tracking
Visit WebsiteCompare App
API
Accounting Integration
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Backup
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budgeting
Built-In Database
Calendar Management
Case Management
Client Management
Compliance Management
Document Automation
Document Generation
Document Management
Email Integration
Email Notifications
Email Tracking
Expense Tracking
Financial Analysis
Financial Management
Invoice Management
Invoice Processing
Progress Reports
Real Time Reporting
Records Management
Reminders
SSL Security
Search Functionality
Task Tracking
Time & Expense Tracking
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ProLaw Feature Reviews

25 reviewers had the following to say about ProLaw's features:

Colleen Connor

Timekeeping not user friendly

2017-05-11

The timekeeping system should be more structured to ensure consistency among attorneys entering time.

Pros

The case management system does uploads into our Outlook calendars.

Cons

The timekeeping should be integrated with our Outlook calendars to automatically incorporate meetings, deadlines and court appearances.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 51-200 employees)

All in one gets the job done

2019-11-22

We continue to exploit every feature it offers, sometimes even beyond that for which it was designed.

Pros

We use it for our document management, case management and deadline management.

Cons

It is buggy, you have to live with the bugs for years until you can determine that the newest release of the product has been thoroughly vetted before adopting it to solve old issues. When updates come out there are invariably new bugs introduced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Terri Spitzig

Less Paper - Law Firm

2019-11-20

As the title says - - - less paper!

Pros

Our firm uses this product as a true practice management tool.

Cons

There are some features that need some work, but in comparison to other programs it is still the best practice/document/billing management program going for law firms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Very expensive product for larger law firms

2018-03-06

Pros

It allows a larger firm to management documents effectively and efficiently.

Cons

The expense of this product makes one search for other solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Susana Valiente

earlier versions of ProLaw were better

2018-06-11

organization and document review and management.

Pros

It feels like having the actual paper file with all the tabs and documents.

Cons

It is low and freezes a lot. I am not sure if it has to do with my system, but it is a little slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanya Forno

Great workflow, docketing and document management for law firms!

2015-11-24

Pros

This is a full case management system where case notes, tracking, tasking, document storage, billing and timekeeping is all-in-one.

Cons

The reporting mechanisms were not the best, and it always took some work to convert data into an Excel format that worked for our staff.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering ProLaw

Make a wish list of automated solutions that would help your firm track cases and documents, then meet with a ProLaw rep to get customized examples of how this case management program can meet your specific needs. You'll want a tech savvy operations staff member to come up with questions that your IT staff may not consider.

Source: Software Advice
Helpful?   Yes   No
Read more
kate henderson

ProLaw Review

2017-08-18

This is the best law firm accounting package available on the market, in my opinion

Pros

This program combines all features needed for timekeeping and billing and report management and it integrates with its other programs such as accounting

Cons

Because it is such a sophisticated program it can be difficult to learn but the installation support/training team is excellent, responsive and supportive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Deb Humble

Not User Friendly

2020-07-08

Pros

This is the first I've used a billing program for document management so it's nice to have documents electronically.

Cons

Not user friendly. Locks up frequently.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Kate Weston

Haven't found anything better

2020-01-17

We haven't found a better solution for our law firm needs, although we always look at new options.

Pros

Prolaw is the gold standard for law firm management and document generation.

Cons

Setting up the document generators is difficult and not always easy to edit.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean Storch

Excellent all around product

2016-11-10

It provides management reporting that allows us to make sound business decisions and provide exemplary customer service to our clients.

Pros

ProLaw has partnered with many certified third party vendors to provide additional functions to ProLaw or services to make ProLaw cloud based.

Cons

Creating SQL advanced reports is difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brandie Todd

Prolaw was wonderful, but then they UPGRADED now it runs slow and doesn't play well with the other programs that we use

2017-06-15

Earlier versions of Prolaw were great - - before their latest updates. Now it it really a pain there are functions that require you to basically -- go around the block to cross the street!

Pros

online file management program is awesome.

Cons

Following their latest updates, it is slow to start and causes other programs to freeze up or not work at all. By other programs, I mean things you need, like Word and Outlook

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Chavis

ProLaw 2017.1

2019-11-19

Easy to use and functionality is superb. The interface is easy to read, making it easy to use.

Pros

I have the capability to run a report for client information at your fingertips is what I like most.

Cons

Also, report writing is such a process, it forces you to have ProLaw complete most of the report writing tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Darrington Bevins

Great vision for a converged legal platform, but clearly under-resourced

2019-11-22

We need a unified platform for all data entry and consumption that understands the legal business. ProLaw does that well. It allows us to maintain a high standard of data integrity, provide a large degree of automation, and develop solutions on top of a central "hub" that everyone understands. The vision is great, the implementation is not so great. The people are great, the company is not so great. If you have good IT support, It's great. If not, well...

Pros

No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform.

Cons

Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana Savoy

Last update GIANT step BACKWARD

2018-01-24

In prior version, when saving an email, for example, if the client/matter number was referenced in the subject, saving the email automatically populated the client/matter number and the email was recognized as such.

Pros

Drag and drop email saving - except the latest update defaults to attached doc/attached doc class/event.

Cons

ALL document saving requires that ALL information be entered on EVERY document saved. Client/matter numbers are required, as are ALL info fields for each doc saved.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Michael Brennan

2017 Downgrade is apalling

2018-06-03

Building search queries requires significant technical knowledge and cannot be done by even seasoned users.

Pros

Documents can be displayed in a number of organizational ways as fits the user's preference/needs.

Cons

Getting those documents tagged and into Prolaw is a nightmare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dan Tran

Makes searching for legal forms and case records an ease.

2017-10-19

It allowed me to draft the necessary documents with proper argumentative support to progress my court cases.

Pros

The database of case records as well as various legal documents.

Cons

The interface can be improved slightly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Judiciary company, 1-10 employees)

prolaw

2019-08-06

Pros

- It generates documents and auto populates, which saves me a significant amount of time - The document can be used by the entire firm and everyone can have access to the documents at the same time - billing is easy to use and is build into the program

Cons

This happens when I have too many cases open, which is understandable, but it can get annoying -the ability to make personalized documents can be frustrating because it often takes too long -I find that I sometimes get locked out of the billing feature when I don't use it for a long time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Colin Christman

Last Update was the Nail in the Coffin

2018-12-31

AVOID!

Pros

Document automation - and even that is wonky.

Cons

The last update completely broke our reports, LEDES billing, and there are still numerous glitches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Autumn Blackledge

Complex but Comprehensive

2020-04-07

I used it for 4 years and then because it was so difficult, I went with a more user friendly system.

Pros

I like that the addresses and CMS were easily used to mail merge and to do newsletters.The invoicing was also super easy to use and you are able to capture billable time easily.

Cons

It did not play well with others like Word, Excell and Outlook. I had a very difficult time transferring the files over to a new system and the customer service was very poor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Alice Net

Easy to use and practical.

2018-06-14

Pros

It's search capabilities, the multiple things that can be managed in one software.

Cons

For example if I'm entering time summaries why do I have to minimize each window to get to the main dialog box with the main menu as opposed to having the option to go to contacts right on the toolbar that I have while working on time summaries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Thoreson

ProLaw

2019-03-26

Pros

The ease and ability to pull documents and calendars into one program.

Cons

It's a little bit confusing and rather hard to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Johnston Camilla

No software is perfect, but there are a few things with ProLaw that should be addressed more quickly

2019-11-19

Pros

1) Easy to use and understand the flow of data (but see con #1) 2) General customer support has good turn around times (but see con #4) 3) Ability to write your own MSSRS reports (if you know SQL programming language!

Cons

(May be fixed on newer version) 3) Background tables get out of sync more often than we'd like requiring contact with Customer Support to fix (I'm told is fixed on a newer version) 4) Simple changes to reports are now "billable services" so it can get expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Legal Services company, 11-50 employees)

Prolaw does what it needs to do, but boy does it look like it's from the year 1998

2019-03-20

The legal firm I worked with migrated out of another database software to ProLaw. ProLaw looks and feels like a Windows 98 computer. It's also like Evernote, which means that if whoever set it up did it poorly, then the whole system breaks down.

Pros

Once you get the hang of it, it's pretty easy to find clients and the files you saved in there.

Cons

It's so stupidly clunky. To create a matter, it requires multiple steps upon multiple steps. To upload a file, you then have a assortment of options to choose from, which all do the same thing. ProLaw could use a UX designer to modernize things.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc Needlman

Stay Current

2019-11-15

Very happy during the initial decade.......now on the verge of discontinuing our use and changing vendors. Will decide in the next 6 months if we're leaving ProLaw.

Pros

Ease of use for most features. Front office much better than back office.

Cons

ProLaw is not staying current with programming for electronic billing. Larger institutions are migrating to LEDES format and ProLaw is way behind in its programming for same.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Page

Useful but not intuitive or user friendly

2019-01-31

I no longer use this software and here they have improved, but it would take a lot for me to want to give them another try.

Pros

Inputting information is fairly easy and reviewing notes is takes no effort at all.

Cons

Merging documents can be done, but it is a process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more