1PointMail is a cloud-based email marketing tool offered by 1Point Interactive for SMBs and enterprises across the US. The solution allows users to manage lists, optimize marketing campaigns, track campaign results in real time, and enhance email deliverability. Users can create newsletter templates, upload lists, and send dedicated messages to their customers based on user activity.
1PointMail allows users to create email campaigns using the campaign manager, and personalize the message content or subject for each contact type. Soft and hard bounce rules can also be set by users. The solution offers reputation enhancement services that allow users to increase delivery rates and boost their reputation. Users can also view the activity statistics from a particular account and analyze the total number of emails sent in specified time period.
The administrator can create sub-accounts for multiple users and customize them by assigning permissions at various levels. Spam score for all the campaigns can also be checked by the solution that ensures emails are delivered to the intended inbox. The solution helps in merging the multiple contact lists to run a campaign effectively. Lists can be exported in Excel format and users are notified via email once the download is complete.
Excellent Deliverability and Motivated Customer Service
Used daily for 1-2 years
Reviewed 2018-01-09
Review Source: Capterra
1PointMail delivers to the inbox. Period. As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts. Regardless of volume, deliverability is key and 1PointMail has figured out how to reliably serve large-scale customers at a very affordable price. Their customer support is fantastic. They have always worked with me on my issues through resolution, offered advice and recommendations that have made my campaign perform better, and are always available when we have issues. For the deliverability, service, and price, these guys can't be beat!
Pros 1PointMail delivers to the inbox. Period. As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts. Regardless of volume, deliverability is key and 1PointMail has figured out how to reliably serve large-scale customers at a very affordable price. Their customer support is fantastic. They have always worked with me on my issues through resolution, offered advice and recommendations that have made my campaign perform better, and are always available when we have issues. For the deliverability, service, and price, these guys can't be beat!
Still cannot find a better value for the investment. Does everything I need it to do.
Pros Full featured list management, HTML content editor, segmenting and reporting. Dynamic segmenting of lists has proven very useful. The system is set up to ensure lists are clean. The service has been excellent.
Cons The process for lead scoring could be made a bit easier. Also more native integrations with other technologies such as with Zapier or CRM's.
Response from 1Point Interactive
Thank you so much for your review. We have done integration with Zapier in the past as well as other custom API work. If there are specific CRMs that you are looking to hook into we would be more than happy to help. In our next major release we are looking to add more details about integration possibilities. As always please reach out to support or your Client Service liaison with any feature request and we will get it scoped!
From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use.
From the very beginning 1Pointmail have done everything they can to help and educate us on their software and better options that would better suite our business. They are always quick to respond to problems and always seem to go above and beyond what you would expect. Chris has been very helpful and has even been on the phone a number of times to talk us through options and some of the training and problems that we were seeing at the beginning. Overall I would highly recommend 1Pointmail the system is very easy and slick to use.
Pros The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer. Being able to build a delegate database is also a great option as this allows us to run reports on who is and is not opening our mailings.
This software does what I need it to do. The customer service is what I like best - they patiently answer my questions and never make me feel stupid. They even run special queries.
Pros This software does what I need it to do. The customer service is what I like best - they patiently answer my questions and never make me feel stupid. They even run special queries.
Cons Sometimes I can't find where things are. The logic isn't the same as mine.
Response from 1Point Interactive
Hi Valerie,
Thank you for the review, we greatly appreciate it. We do pride ourselves on our customer service, ease of use and transparency. Please reach out to support and let us know what logic is confusing and we may be able to implement a change.
The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are being met. Great product
Pros This product is extremely easy to implement and use, on the rare occasions when I do have an issue the customer service team is second to none. Compared to the competition 1PointMail is easier and more budget friendly. They work with me to get my KPI's turned into effective email campaigns & their reporting shows me exactly what impact the mailing had with my customers. I can't recommend this company enough.
Cons Compared to the competition, there is no question that this is the easiest software to use. The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem.
10,000 Emails: $49 per month
100,000 Emails: $149 per month
250,000 emails: $249 per month
500,000 emails: $399 per month
1,000,000 emails: $699 per month
Discounts are available for annual or semi-annual billing.
● With 1PointMail, users can create and manage mailing campaigns using the pre-defined templates or by designing new email template.
● 1PointMail allows users to import contact lists in Excel or CSV format and further manage them by applying bounce rules.
● Tracking of campaign results in real time is supported, with users able to download reports and analyze them with multiple analytics tools.
● The 1Point API platform allows users access essential features outside of the application.
● Deliverability feature ensures that emails are sent to the intended users and reports on whether they have been read.
FAQs for 1PointMail
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Q. What type of pricing plans does 1PointMail offer?
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