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360Dialog Logo

Official Meta Solution Partner for WhatsApp Business

Table of Contents

360Dialog - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

360Dialog overview

What is 360Dialog?

360Dialog is an Official Meta Solution Partner providing WhatsApp Business API access and managed WhatsApp marketing services.

Businesses connect directly to the WhatsApp Business API through the 360Dialog Hub, with channel and template management, dashboards, and partner-led business verification in 24 to 48 hours instead of Meta's standard 14 days. There is zero markup on Meta messaging fees.

SaaS companies, ISVs and resellers use the Partner Platform to embed or resell WhatsApp access to their own customers, with automated onboarding, multi-account management and consolidated billing.

For brands and agencies, Performance Messaging is a managed service for click-to-WhatsApp campaigns, and 360Pilot provides campaign analytics and attribution from ad click through to conversion.

Founded in 2012 and headquartered near Munich, Germany, 360Dialog supports over 100,000 businesses across 190 countries with 24/7 support in seven languages.

Starting price

49 /
per month

Alternatives

with better value for money

Do you work for 360Dialog? Manage this product listing

360Dialog’s user interface

Ease of use rating:

360Dialog reviews

Overall rating

3.5

/5

13

Positive reviews

54

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.38/10
Rating distribution

5

4

3

2

1

6

3

0

0

4

Who uses 360Dialog?

Based on 13 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Hospitality
Automotive
Telecommunications
Others

Use cases

Conversational Marketing Platform
iPaaS

360Dialog's key features

Most critical features, based on insights from 360Dialog users:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Audience targeting
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging

All 360Dialog features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Audience targeting
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging
Communication management
Customer history
Customer segmentation
Customizable templates
Data import/export
Engagement tracking
Event triggered actions
File sharing
Human Handover
Lead capture
Lead management
Lead qualification
Live chat
Mobile access
Reporting/Analytics
Social media integration
Tagging
Template management
Third-Party integrations

360Dialog alternatives

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49

Per month

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360Dialog pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

WhatsApp API | Regular

49

Per month

WhatsApp API | Premium

99

/user

Per month

WhatsApp API | Scale

500

/user

Per month

Marketplace | Matched Solution

99

/user

Per month

Partner Platform | Starter

250

/user

Per month

Partner Platform | Growth

500

/user

Per month

User opinions about 360Dialog price and value

Value for money rating:

360Dialog integrations (8)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as 360Dialog integrations and how users feel about them.

Integration rating: 4.0 (1)

360Dialog support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

Live Online
Documentation
Videos
In Person
Webinars

360Dialog FAQs

Q. Who are the typical users of 360Dialog?

360Dialog has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does 360Dialog offer?

360Dialog offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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